My family has been shopping here for years! The staff is so friendly. The store is very organized…read moreand has a good selection. We recommend this store to all our friends. Thanks for the great shopping experience True Value.

This hardware store has three floors of everything! The staff are extremely helpful and know…read moreexactly where you find the item you're looking for.

Great Customer Service, Including advice re painting or deck staining. Rick and Cheryl are long…read moreterm employees who Will give you help with the products needed to stain your deck. I had thought about going to Home Depot last week for these needs, but so glad I ran into Ace, got questions answered, purchased Cabot Deck Stain, brushes, etc. A+

i like shopping local and mom and pop shops. Went in to buy screws. after being ignored for 2+…read moreminutes while the clerk talked to his buddy, about not wanting to drive too far after havi a few beers, I was offered assistance. The prices were more than double what I would pay at Lowes. Clerk and an additional clerk sitting nearby started laughing at me and said that it was impossible for that difference ofa price. When i got reception on my phone I went back in to show thier local competition price they again berated me and said I wouldn't get their kind of service at a Lowes. They were correct. i got better service and price at Lowes

Terry is great at matching paint. I had to repair a ceiling and wall due to a leak but I did not…read morehave any of the original paint. Terry was able to perfectly match the paint from a small sample. This saved a lot of work and expense. Also, Valspar paint is really good quality. It blended perfectly. The repair is invisible.

Great small business, you can get pets supplies hardware plus all the services that are so hard to…read morefind : screen repair, keys, knives sharpened. This is great local business.

Terrific local business-- and people! Heyer's is a family-owned hardware store in the old sense of…read morethat term: from the owners on down, everyone there is either actual family or treated near enough that way. You'll more than likely be dealing with one of the owners when you need some help finding a part or figuring out a problem, and they'll help you until things are all figured out. Ed remembers just about everyone's name, and he can recollect all your household projects for years to come as he asks how they turned out or are holding up. Could not find a better place to solve household problems in this day and age.

This used to be a friendly, helpful store. And I should know because I've spent a lot of money…read morehere! I went in today to purchase paint and a whole bunch of other things. The first omen was seeing a man with no mask on. There is a state requirement about masks.. If you are going to post signs about wearing a mask, enforce it! No one was at the paint department, so the woman at the check-out register announced on the P.A. for assistance at the paint department. After waiting 10 minutes, I left. And the store was not busy at all! I had planned to buy the items on my long list while the paint was being mixed. I doubt if I'll go back. This used to be one of my favorite stores. It seemed like there were always friendly, usually older, men ready to assist or answer any questions. It's changed. And not for the better.

I have been shopping at the Johnson Creek Menards since it opened. A few years ago, I would have…read moresaid that the Delafield Home Depot had better customer service and more knowable employees. But I now think the Johnson Creek Menards is much better. Recently, we were shopping for a shower surround at Menards. There were two guys working in that area and they were very knowledgeable on the different brands and options. We were impressed. Also, Menards has great displays set up and you can actually see product. The next day I stopped at Home Depot in Delafield and was disappointed that they did not have any real shower surrounds on display. Also, the HD employee was not very helpful. The Johnson Creek Menards is my go-to store.

I stopped in at Menards to get paint and supplies. I needed the same color paint as we had about a…read moreyear ago. I showed a picture of the paint can and details from a year ago and they were easily able to match the same color. The staff was friendly and very helpful on what base paint I should use. I appreciated their knowledge on what kind of paint/brand to use. While I was waiting for the paint to be made, I easily found the brushes and supplies I was looking for. Everything was well organized and easy to find. It only took 5-10 minutes for my paint to be ready. Overall, great experience. I'm super happy with the quality of the paint and how my project turned out. Definitely my go-to paint shop.

Excellent customer service still exists-- at Blodgett! At…read morethe suggestion of our local hardware store, I headed to Blodgett for some landscaping materials. I walked in overwhelmed by my many options and the math I thought I'd need to do to figure it out. The staff at Blodgett greeted me instantly and put to rest my anxiety. I browsed the beautiful outdoor area and greenhouses and came back into the store with a rough idea of what I needed. From there the staff took over: helping me to calculate how much dirt and stone I'd need; giving me suggestions for how to save time and money on my project; setting up delivery. Four days later, right at the time I asked for it, the stone and dirt were delivered and it was just the right amount. I would send anyone to Blodgett for their landscaping needs.

Lovely place, customer service are nice. Prices are high but for something in a small town that's…read moreunderstandable. They have pet food which is nice and some.nice homey items.

I purchased a grill a few years ago. Paid 50.00 for delivery and the man they sent was quite…read moreunqualified , he actually scratched the grill installing propane tank. I had to help him get the product and parts out of his vehicle. He then stood around waiting for a TIP. Today I was to pick up 3 screens that I had repaired. There screen man was kind enough to call me to explain that he did not have the product we discussed and a credit would be issued . Same woman who sold me the grill came behind the counter and started giving orders to a young employee who looked bewildered . I explained I had already paid for them and just wanted the credit applied to my credit card. She then proceed to tell me the credit would amount to approximately 12 cents and announced we were through and I was free to go. Then repeated i was free to go, I wanted to scream. I paid 99.00 dollars for three small screens. NO CREDIT. NO SATISFACTION. She needs a new OCCUPATION. I will never step foot in that store again.

Buyer beware: I visited ace hardware in Fort Atkinson looking for some dishwasher discharge tubing…read more The two individuals who helped me with this purchase invited me behind the counter of the key area. I showed them what kind of tube I was looking for and asked for 3 feet of 7/8 inch interior diameter tubing. A quick google search prior to entering the store showed that most places were selling this item for $1.00-1.60 a foot. I had trusted that Ace would be at least comparable. The tag that was provided to me to bring to the register showed a what I believed to be a total price between $4 and $5. It was only after that item was rung up I discovered that the price was $4-5 per foot. I went back in and spoke to the store manager at the time, Lupe, she informed that because it was already cut she couldn't return the item. I took that for what it was and decided to eat that cost as a lesson learned. After returning home, I discovered that the item was the wrong size. I thought surely now they would return the item for me. Nope! Lupe after examining the product herself admitted to me the item was the wrong size and mislabeled, an error that was not the fault of myself or anyone else working that day, still said to spite that fact she could still not return the item. Two other individuals including a Fort Atkinson police officer advocated for an amicable resolution to this issue but according to Lupe none was to be had because she was not willing to get in trouble for bending the rules (something I can understand but not respect). She indicated that I was rude and disrespectful to her staff. I admit I was a bit miffed after discovering the exorbitantly high price and then more so after learning that even after making an error they refused to make it right. For that I do apologize. Please take this as an opportunity to learn from my mistake and make sure that every item you purchase from that store is exactly what you asked for because if it's not no matter who's fault it is you may end up paying for it.