Im impressed and happy to say that this store with I believe 4 employees got the 2 girls in front and the guy at the back . The chef were on my A1 top list . Because everyone seem to be scared once I walked in but they were truly helpful and super nice in customer service. Beside they were fully stock and the Donuts looked fresh af and omg what I'm soooo happy about this store and and employees that the nevered burned my beagle and my sons food was on point to for him and wait the bathroom was absolutely clean af and I love how busy they were and employees looked happy to serve all of us best of love and best of wishes to you guys working in the store because I know what is to work with hungry customers haha . I'll for sure be back and spend my money on this store read more

This place was perfectly located on my way to work. My 2nd grade class was going to have an end of year donut party to wrap off the year with a bang! I loved that their assorted dozen is actually 14 donuts instead of 12 for $19.99 so I got 2 dozen. The kiddos were floored to say the least, I'm coming back! read more

Donuts are really good! Great prices for big groups! Service is fast even during a rush. Guadalupe is amazing. :)

Good donuts and sandwiches. Service is always good. Price of donuts went up though, but I guess everything is going up.

I went this morning and purchased 4 bagels! I was literally eating bread alone! The female who prepared the food didd not put any cream cheese on my bagels! And this is not the first time! I won't be buying any more here! read more

Hoy 2 -13-25 despues de las 10 de la noche atendio una señora guera como de 50 años estaba muy molesta queria pelear deberian darles mas entrenamiento para que tengan una buena actitud no nos daba lo que pedimos nos dio lo que ella quiso no mas regreso ese lugar read more

Super mal servicio las señoras Que trabajan alli son muy mal educadas y le gritan a uno, la comida la dan tirada, y Nunca contestan el telefono para nada recomendaria este lugar. Tienen el customer service por el suelo y uno esta pagando por un servicio! read more

I walked in this morning with the very best attitude but that quickly changed when I was charged my order. The cashier Lucy M. had a very nasty attitude. She doesn't ask for your order, she demands it, she makes faces right in front of you and you better answer fast and right the second she asks you a question or she gets annoyed. That morning I walked out not longer having a good day. I don't come to this store often bc of her, but from now on I for sure won't be returning. Horrible customer service!!! read more

Winchell's Donut House - Donuts Near Me - South Gate, California

Best costumer service. I work close by and often go there for treats or lunch. It is always a pleasure to interact with the staff! Also, their spinach parmesan bagel is amazing. read more

They literally rolls their eyes at you IN YOUR FACE when you order lol. It's funny to me, poor things. I thought maybe the reviews here were off, you know maybe it was that day but nahh lol they always mad . I went at night Thursday 1:20am... and once u walk in the door they rush you to take ur order, like chill I just walked in. WHICH in a way is a good thing. But they get mad when u ask for some time, more eye rolling. I'm not just saying this, yooo theres flys going INSIDE the holes of the coffee cakes and coming out the other holes... and they was just jumping around donuts. Crazy I just got my hot chocolate and left HOPEFULLY they clean the machine. Las pobres están amargadas.. cuando ordenas te hacen caras y cuando entras, quieren que les digan la orden pero YA! Si pides un poco de tiempo te hacen más caras.. yo las entiendo muchachas trabajar en Winchells no es lo quieren hacer con su vida. Pero Ayi estan, que le van hacer?.. sonrían, la vida es muy corta no cuesta ser amable Norma. Tapen las donas muchachas porfis, se están metiendo las moscas adentro de los hoyos del cofee cake!! read more

This is rude. I came in here and they start complaining about me not wearing a mask. Um, OK, no other customer is wearing a mask. They make me leave. I find a mask in my car. I come back. I order a sandwich no mayo, no cheese. I give her $7.21 for a nickel back. She gives 4 pennies... I explained it to her and she argues me. So I'm like whatever. Then they give me a sandwich with mayo, cheese and mustard. "I asked for no cheese." Angry lady yells at me. "It says no jack cheese. I know but I said no cheese. More attitude. She checks with the "committee" they fix it and give me a sandwich with mayo, extra extra spicy. I eat it. I now have heart burn. Thanks nothing. They were pretty mean to me becauseI spoke English. They were polite to everyone else. Everyone working was female so you know some female Chauvinistism was taking place. read more

This morning to my surprise came and got a donut and the hubby bought the pizza bagel I love and a donut with an I love you read more

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worst winchell's ever i ordered my food 20 min in advance to give them enough time to prepare it and i still had to wait because they didn't even have it. it took the manager 25 minutes to make it and he still got it all wrong. don't waste your time here read more

Donuts are terrible here hard and no taste never coming back here and I live 3 minutes away. Beside it was busy and only one person ..

After my experience today I wanted to post a review, and no surprise it seems like I'm not the only one. The employees lack simple customer service skills, always seem mad, and yell out orders to customers. The shop is not that big. I ordered two sausage, egg, and cheese and I found two issues. One was that it took more than 15 min to get my order and the other one was that as soon as I got to my office I noticed there was no sausage and one side of the bagel was burnt. I also got a mocha cappuccino and an iced vanilla coffee. The mocha was good (comes from a machine), but the iced coffee lacked the vanilla flavor. It was more milk and ice. Overall, really disappointed, but it's been a few times already so I don't think it'll change soon. Hoping they improve. read more

Winchell's Donut House - Sausage (missing), egg, and cheese bagel. Burnt area not pictured, but it's there. - Donuts Near Me - South Gate, California

I came in to get myself some donuts. I was helped by Kaylee, she gave amazing customer service. She very was attentive even with the overload of customers during a rush. She helped me throughout my whole order and took great care of me and was very fast and kind. I will be coming back! read more

Ordered a ham and cheese croissant for $5. Not bad as the sandwich was super big. Would defiantly order that again

This lady here is super rude . 1 of the lady's ... Made me feel like my mom was talking to me when I was 5 years old and being bad . No respect what so ever . No costumer skills No people skills . And her hair look like crap also Jajajjaja read more

One of the employees an older Hispanic lady was too busy flirty with a man customer to the point she walked out to her black Nissan Sentra to give him something and return after 10 minutes with no care what so ever!! It was 6 am, the busiest time and she walked out leaving one employee at the register and helping customers!! read more

Ok so everyone comes for the donuts right. But the real hidden gem is the bagel sandwiches. I love the turkey avocado on a jalapeño bagel. With a iced coffee or a Gatorade. So good! Best part they are open 24 hrs. Your welcome read more

Hi friends. Reading the comments I would like to share my experience with this donut shop. Every time I have bought coffee and croissants here the food and service have been excellent. I usually visit at night when the donut shop is empty, maybe that makes a difference, I dunno... TBC. read more

Rude women work here trash can over filled no room to throw mine tables are dirty and napkins all over the floor beagles was ok coffee was nasty left my debit card behind and came back rude lady didn't want to give it back she said come back tomorrow morning when the other rude lady comes in that charged me ridiculous read more

On 8/29/21 I went in to buy breakfast at 12:14 p.m, Alejandra and Jhoan helped me. When it was time to pay, I told Alejandra that I was going to pay half on one card and half on the other. Alejandra charged me half on one card and accidentally pressed cash for the second half. She couldn't reverse it and called Jhoan over to help, he couldn't reverse it either so he called (what I assume) is the his manager to ask her for help and put her on speaker. He explained the situation and his manager said "Hay pinche vieja pendeja!" which translates to an old asshole. That was very unprofessional and rude for no reason. I tried to get her name but her name was never given to me. I just want to specify that Alejandra and Jhoan were lovely and tried to reverse that cash part very politely, I am only giving their name to help identify the person that they were talking to. read more

Such a bad experience this morning. I ordered a red juice ($5.29) before I left I had the gut feeling of tasting it. Best choice I made. It had gone bad. I was really embarrassed to spit it out in front of everyone but it was a must. I had to clean myself with my glove and my sweater that ended up stained. When I asked the employee for a refund she told me they never gave refunds. If I wanted something else. She gave me an orange juice ($4.29). I checked the price on the menu and told her there was a price difference. She then told me if I wanted a donut or something. I told her I just wanted my money back to begin with. She turned around and asked her coworker as to confirm if she could give me the difference. If i wouldn't have said anything to her about the difference she would of had no problem in ripping me off. I can just imagine what else they get away with all the time. read more

Service is so slow here 18 mins to get a donut ‍‍‍ they need more people one person in the front to help the customers

I came here to have some breakfast with my mom & baby brother in the morning & it was BUSY! I guess everyone wants their donuts & coffee in the morning! I got the iced vanilla coffee, which was delicious, with some chocolate sprinkle donuts. That didn't take too long for the employee to get together. What did take very long was my moms ham & cheese croissant which they have to prepare in the back. I didn't want to start eating without her & we waited 10 whole minutes for it! We got a little annoyed & actually had to ask about it - that is when we actually got our whole order. So if you're planning on coming here for breakfast, expect a long wait. read more

Winchell's Donut House - Two chocolate donuts with sprinkles & a vanilla iced coffee! Yummmmm! :) - Donuts Near Me - South Gate, California

I've been coming here for the donuts and coffee for years. Great selection. The only thing that's bad is the service. Ladies are always pissed. They seem to not like their job. I've posted a lot of reviews about this particular Winchell's. I guess management does read or care. I'll keep coming but just be aware, EMPLOYEES SUCK ASS read more

Their employee Ana or Anna. however she chooses to spell it is rude. My brother always goes in to getas muffin and he had asked about the possibility of ordering the loaf. Which other employees have told him he could do. When he asked her she said he'd have to come back in the morning or the afternoon to place the order. He let her know that he's been told he can do it at anytime and she kept saying no but she changed her tune when my mom walked into the store. She started to offer to do the order and my brother was over it. I don't know why she acts like that with younger customers. She's lucky I wasn't their because my brother is too polite. I wouldn't give any stars honestly. read more

Really bad service and I don't understand the store have just only one person inside for attendance a lot of customers

Just came from there went to buy some donuts for my kids got there and they had only 3 or 4 selection of donuts this location is opened 24hrs I would think they would have more donuts for the whole night horrible read more

Winchell's Donut House - Donuts Near Me - South Gate, California

Today, after dropping my wife to work, I decided to go to Winchell's. My plan was to use the restroom and then buy a donut. I went inside and went straight to the restroom. I saw a sign that it said, For paying customers only. I was ok, well I am still going to buy a donut, but I need to use the restroom first because I needed to blow my nose, since I have a cold, and I needed to urinate as well. I politely asked one of the workers, which later I found out is one of the managers, "if I could use the restroom?" She gave me a demeaning , judgmental look and took her time to response. She then said, it is for paying customer only. I really didn't pay attention to her attitude at first and I politely told her, I know and I do plan in purchasing a donut. She then looks at me up and down, takes her time by talking to the other workers, and after making me wait for a while, she very rudely walks up to the restroom. While going to the restroom, she seemed very upset and very rudely tells me, again, it is only for paying customer. I got really upset, because even though I told her that I was going to purchase something, she replied very rudely and made me feel inferior. Now, I am wearing my light cream hoodie, with my slim fit jeans and my teal Nike Roshe, so I looked very decent. Anyhow, I was really upset and I went to one of the cashiers and I told her that she was rude and I showed her my wallet, with my credit cards, to show her that I did intend in purchasing a donut. I did not use the restroom, but I decided then to call headquarters and I asked the cashier who she is, and she told me that she is the manager. I quickly placed the complaint about the way I was treated. After the complaint, I still needed to use the restroom, so I bought a donut, but by this time I was very upset. Then I told the worker, Can I know use the restroom? She then went to open the door. All this time the manager went to the back room, especially once I made the call to their headquarters. However, before going inside the restroom, I saw the manager walk out from behind, and I thew my purchase at the counter, telling her, here is my purchase. After using the restroom, I was about to walk out, when I saw the cashier that I spoke with earlier, and I again told her that the manager's attitude was not acceptable. She then told me, very rudely that I was overreacting. I told her that I was not, and that even though I was upset, that I did not yell or insulted them. Then, she said, oh it's because you said that you were not going to purchase something. I told her that was lie, because I said very clearly that I was going to purchase something right in front of them. Then I told her that you guys should treat clients with respect, but then she rudely cuts me and she said that I AM A MAN AND THAT SHE IS A WOMAN AND THAT I SHOULD HAVE NOT ACTED IN SUCH WAY. I told her that I didn't act in any way, and the reason that I threw the bag with the donut at the counter was to make a point, especially after ignoring me specifically say, that I WAS GOING TO MAKE A PURCHASE. I also told her that regardless of me being a man or a woman, that I am a client and that clients should always be treated with respect. However, she kept cutting me off, excusing off their behavior, and even telling me that everyone needs to pay for the actions of a few people who just use their restroom without making a purchase. I was in shock at this point and I got extremely upset, but instead of arguing, I left because I did not want to make a bigger scene. After leaving, I heard her saying mockingly, so aren't you going to take your donut? I just ignored her and I got in my car and left. I never heard a single apology from them. They were very rude, they have non-existing customer service and this is the last time I step inside this horrible place. Now I know why there are so many bad reviews from this place. read more

Winchell's Donut House - Donuts Near Me - South Gate, California

As soon as you walk in these ladies have a bitter face. Could not understand what the lady was saying and she raised her voice as if that helped ! Never coming here again. These ladies do not know how to work with people. read more

Really bad service. People here need to check their attitude. Came last week and ordered a bagel sandwich and she gave us attitude like if she didn't want to make it. Aside from that she messes up on our order and charged us for an extra bagel. Came back again the week after, saw a new girl, hoping she'd have a better attitude but she was worse. Ordered another bagel sandwich and she rolled her eyes!! And she kept asking what else we needed with an attitude. It's simple if you don't wanna do your job, why even work here. Very bad service! read more

I don't come here for the donuts on a weekend morning but for the ham & cheese croissants! They also have good breakfast bagels. read more

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Me and my coworker come here a lot late at night after work and Luz has been the ONLY employee that has given us the best customer service.... she's very nice and very friendly... always ready to serve you and give her best service! Keep up the great job Luz :) read more

Great donuts and food. AWFUL customer service. If they even have the things to make your drink. It feels like they're always out of something. And it's like they get paid to have the worst service. I rather go out of my way and drive the the Winchell's on Atlantic or even Imperial. Employees: have some sense of professionalism and fucking manners, man. I would pay extra every time just to not see or deal with you guys. You make this establishment TERRIBLE. read more

Stale donuts. When I told the cashier she offered to put it in the microwave. Didn't offer an exchange or refund. I threw it out in front of her and she didn't care. Not going back. There are plenty of places that have donuts. read more

Not my good morning experience the Girl at the register seems like if she haves some type of memory problems,lol she missed me with my order and had to wait an additional 15 min Oh and make sure you tell them to help you out couse, you can stand there all you want ,seems like its more important what needs to be taken care of the back than helping there customers, i dont think I'll be coming back anytime soon read more

I love this Winchell's ! Melissa has perfect customer service, she always greets you with a nice comment ! Even when she's extremely busy she always greets you with happiness, I wanted to take the time to appreciate her! read more

Zero stars for this stupid place because this stupid cashier was rude as fuck we bearly sat down and she already told us rudely if we wanted to get something and then I just asking her the price and she ignored us so this place deserves a zero and change ur cashiers read more