I have been to Wimbledon Post office twice and both experience are very worst.
Firstly, there is just one counter for the post office and other staffs (2-3 people) are just sitting at the cashier to deal with snacks transaction. (is it really a post office?).
The only lady dealing with letters and posts is not professional and she is unwilling to help the customers. She is very rude and is not listen to customers' questions. Below is the terrible experience that I had...
My First Experience-
I put the parcels on the weight scale and ask for the price. She said 1st class is £2.xx and 2nd class is £1.51. Then I asked, "is it 2nd class standard or 2nd class record?" She replied rudely, "I have told you 1st class is £2.xx and 2nd class is £1.51!" obviously, she is not listening to my question and not helping any customers. I repeated my question again and she gave me the same answer! I just don't want to waste my time so chose the 2nd class and left.
My Second Experience-
This time, I've got a a3 printer to send. I first showed her a paper with the recipient address and she refused to look. I put the box on the weight scale and she said "can you put it properly?" The box is so big and heavy and it is already on the scale. Then I asked "what do you mean 'properly'? it is already on the scale." She then repeated, "can you put it on the scale properly?" I didn't understand what she means and later I found out there is a Card machine next to the weight scale. Coz the card machine is higher than the weight scale and the printer box is so big. So the box put some weight on the card machine as well. Then she needs to type the recipient address. Actually I tried to show her the address before and she refused to read. And now she said she can't read and need me to tell her the post code and address...
The whole impression to me is very worst and ppl is not willing help and not listening to and answering customers' questions! BAD EXPERIENCE EVER! read more