The Asian possibly Indian lady at the new post office (normally theres only one) in the Food& Wine…read moreSouthfields is not only rude but also a racist. I have been on the receiving end of her extremely rude attitude everytime I have been there whilst at the same time she spoke in a very friendly manner with other customers. Not only myself but other female friends of mine wearing the headscarf have noticed the exact same attitude so there is no misunderstanding. 5 people can not be mistaken! What she can not see past her prejudice against the Muslims is that we are professionals myself having served in the forces for 6 years, my friend who is a dentist, another who is an accountant and other two who are professionals too paying thousands in tax into the country and do not deserve such pathetic attitude from a middle aged prejudiced lady behind the counter. We will take civil action against her should her bad attitude continue. Also someone like her should not be representing a big name such as the post office which is affiliated with Royal Mail. Hope somebody can have a word with her and blow some sense into her prejudiced brain.

Local postoffice in southfields area.It was small and usually just two or three counters open.It…read morewas located with a small convinience shop and also a internet cafe.The staff here was nice and usually quite helpful.One thing not good was sometimes you need to wait longer than usual when there was a long queue.

not even worthy of one star. staff are consistently rude. most recently they have messed up a…read moresigned for delivery containing medications before a trip abroad and been totally unhelpful in explaining the situation or resolving it.

I would give them no stars if I could. The staff ALWAYS quote the highest price on services. I…read morewatched today as an elderly Lady wanted to post an advent calendar to her granddaughter. She was quoted £9.90 . She questioned the price and they said they could do a service for just over. I interrupted and asked why they just couldn't quote her the first class price. On doing so,s he paid just over £3 for the service. I then asked why the continuously always quote the highest price to customers first. I was met with silence. I only now use the shop in an emergency. I choose to walk an extra 20 minutes to go to shop where the staff are friendly and helpful and quote the first class price first and THEN ask if I want to pay more for registered or recorded services. They must be on commission - treating customers like this, especially pensioners is appalling. Shame on them!

A corner shop with a mini post office inside. This PO location rarely has much of a queue and the…read moreemployees are always helpful. The only downside is that it's just the basics and doesn't have the widest opening hours.

Not so much a post office as an Aladdin's Cave. There are 5 post office counters although the two…read moreat the front of the shop are seldom manned. You usually have to queue for one of the three at the rear of the store. This takes you past an array of items on sale from the predictable; parcel wrappings etc. to the unexpected; knee support bandages and shower curtains! The staff are generally friendly but they do tend to 'upsell' whenever they can. They also unlock phones and fix laptops here! Bizarre but handy shop.

AVOID LIKE THE PLAGUE UNLESS DESPERATE - A DISASTER. Typically huge wait times - often with 1 open…read moreservice desk whilst 3 guys scratching their arses doing nothing elsewhere. Zero concept of speed, customer service, or listening to complaint or feedback. Prime concern is upselling - do u want this that or the other madam/ sir, to boost our profits? My response - 'no, I've waited 30 mins in queue (a line of skeletons) during my lunch hour whilst you have spent 5 mins on each agitated customer trying to sell them stamps phone cards zebras unicorns and all else they would have asked for if they wanted - and all I want now is for you to keep your gob shut and give me a receipt of my recorded delivery letter so I can depart this hellhole'. A former sweet shop which should have remained a sweet shop - a Royal Mail reorganisational disaster. Complaints or feedback met with blanks stares - always the customer's fault, never theirs. None of the staff would last 5 mins behind the bar of an empty pub on a Sunday evening

Hides behind an automated phone system so that you can't contact them when they mess upread more

This post-office has changed hands very recently and is run by a friendly, efficient team. Plenty…read moreof stationery, attractive greetings cards and other useful things for sale. Thanks for providing such a useful service.

My Name is Kandiah Nithianandarajah and my wife is Krishnakumari Nithianandarajah. We both are 74…read moreYears old. Went to Kensington High street Post office to renew our expired passport today 10am 10/07/24. We were served by a gentileman (name Badge was Harinder). Harinder considered our age and explained the cons and pros of the application system and chose the safest system to apply and receive. He was very knowledeable in that field. He also advised us not to travel with out a travel insurance, and to my wife about a life insurance for six pounds. We were very happy with the service. Now a days Super market to Hospitals are considering people as consumers. This gentleman treated us as a friend advised for our welfare. Thank you Harinder.

This is a large Post Office on the junction of Kensington High Street and the top end of Earl's…read moreCourt Road, opposite the south entrance to Holland Park. It's spacious, clean and bright, with a reasonably sized sales area selling stationery items - the queue goes through it, so you can browse while you are waiting. Service is pretty reasonable - the queues here don't seem too bad, and move fairly quickly, and the staff are generally friendly. Christmas is the exception though, when you may have to wait 15 minutes. It's always better first thing in the morning. Services include everything you'd expect from a large branch - Royal Mail, Licences, Bureau de Change, Insurance and various other offers from the Post Office (though these are mostly available online too). There's a bus stop just outside with a wide range of services.

i use this post office very often as an ebay marketplace seller and every body right from the…read moremanager to the receiving desk are super friendly despite the volume and workload at this busy venue . Overi find their services professional despite the waiting times a a result of the shop traffic One of the men managing the shop is super friendly and has the best laughter and smile that puts you at ease. he is uper helpful even on times when ive come in too early or late . the ladies at the counter are always friendly and understanding . i find their customer service excellent and reliable and one of my go-to-shops when it comes to my bussiness kudos guys for your exemplery servises thank you

I posted my return with 48 hours tracked it has been 48 hours already and the it is still somewhere…read morein the post office I can see it on the application. They mentioned they will post today but there are piles and piles of boxes in their storage. I think I will not be refunded as the item will not get there in time before the return expiry date.