Arrived at the business ahead of my 8am appointment and checked in, leaving my car key and…read moreconfirming the reason for my appointment (nail in tire). There were no cars in the bay and only one technician present. After 20 minutes passed another customer joined me in the waiting room, who had an 8:30am appointment. I mentioned that the business was behind schedule, as my appointment was for 8am and my car was still sitting in the parking lot. He was not surprised and replied that he purchased his tires at this location and brings his car in for ongoing tire maintenance. His said that his experience has been that the technicians do not arrive and begin work until (at least) 8:30am. In the end, his car was ready before mine, which took until 9am.

I had an extremely disappointing experience at the Mavis in Wimauma on July 24, 2026…read more I arrived about 20 minutes before my scheduled 4:00 PM appointment to have all four tires replaced. A heavier-set employee greeted me, and after I explained I had a 4:00 PM appointment, he looked at another employee and said, "Another one. This is ridiculous." He confirmed my appointment, then asked if I was dropping the car off until the next day. I explained I was told it would be completed the same day. He responded that I'd be there "all day." When I asked what that meant, he said they closed at 6:00 PM, then turned to his coworker and loudly complained, "We ain't leaving here at 6. This is ridiculous. There are six other cars before her." He then simply said, "Keys." When I looked at him confused, he repeated, "Keys." His tone was aggressive and dismissive from the moment I arrived, and I seriously considered canceling my appointment. After I walked outside, I watched him get into another customer's vehicle, accelerate aggressively into the service bay, and honk the horn while driving it inside. As a customer, that was concerning to witness. Around 5:30 PM, I returned to pick up my vehicle. The other employee introduced himself as Thomas and was polite and professional. I asked for the manager's name and learned the employee who had treated me so poorly was Ernesto, the store manager. While I was discussing my experience, another female customer also commented that Ernesto had been rude to her. I confronted Ernesto about his behavior, but he responded with sarcasm and showed no concern. I understand businesses get busy, but no customer should be treated like an inconvenience for arriving on time for a scheduled appointment. A store manager should set the example for professionalism. I hope Mavis corporate reviews this incident and addresses the conduct displayed at this location.

Over Priced. Went to Ybor and got a quote for half the price they wanted to charge for a dimple…read more Close to 600$

Great service and great people. Really take the time and work with you. Definitely will be my…read moremechanics from here in out.

I purchased many sets of tires from 301 tire repair they always give me good advice they're always…read morepunctual on time and professional I wouldn't think about going anywhere else. I had tires done today for work vehicle I ordered them on Monday He told me to come back 9:00 today and that's what happens exactly every time I've bought tires there from high performance tires truck tires work vehicle tires and even trailer tires my son buys they're reliability is outstanding.

Stopped by today to put some used tires on my little trailer. They didn't have any decent used…read moretires so I opted for some new ones at $107 each. They installed them quickly and efficiently with no added expense. The two young kids and the owner were all working simultaneously to get me out of there in less than 30 minutes. Definitely recommended.

I highly recommend Grease Monkey to anyone looking for a competent and trustworthy auto repair…read moreservice. My Chevrolet 1500 truck would not start, and two other repair shops spent a combined eight months trying to diagnose and fix the problem without success. Frustrated, I finally had the truck towed to Grease Monkey. From the start, the check-in process was quick and easy. Joe kept me informed throughout the repair process, explaining the progress and what they discovered was causing the issue. They were able to diagnose and repair the problem, and my truck is now running great. If you're looking for honest, professional service and clear communication, I highly recommend Grease Monkey.

Tried them a year ago on recommendation of a neighbor. Though came in time it was over 20 minutes…read morewaiting until staff took my car Missed the shuttle and wound up sitting their for the duration The keurig machine is ok and seating is ok if you don't mind the drone of the price is right from the 70's Tried again and brought a ride this time. Arrived on time but the service manager couldn't stop his task for18minutes while my wife was waiting before me and then disappears into the office. Only after someone else came out did they take my information. The safety report is not up to standard No mention of fluids other than oil fill. No mention of the wipers. .If it wasn't for brakes it would have been less expensive and more thorough st an express lube

went in to check clunking noise, in and out quickly and the staff was polite and not pushy. on my…read moreway to work so didn't have time for repair but will schedule soon Rich R

Had a noon appointment today (Tacoma truck) for an oil change. I was told it would take 45 minutes…read moreto 1 1/2 hours, so I walked to Panera. I returned 1 1/2 hours later and my car was still sitting in the same spot. The front desk employee told me I still had to wait my turn, despite my appointment. Very poor customer service and no accountability.

I've used them twice now and both times have been great. First time was for a replacement on a…read moresingle tire, the second time was for a full set. The price is very reasonable and the office is very helpful and easy to deal with. 10/10 recommend.

Definitely won't be back. Bought a new tire, and after driving realized there was something wrong…read more Took it back and it turns out there was a flaw in the tread of the tire. So they had to order a new one, but then charged me again for the installation and the disposal of the damaged tire they sold me initially. That's just horrible customer service, especially since we have gone to them several times. I understand that the manufacturer will only warranty the tire, but I shouldn't be charged again for the service. It's not my fault you sold me a damaged tire.

prompt service fair prices. got rite in and repaired the tire will go back again all workers were…read morevery friendly

Amazing, Honest, just some hard working people! They always have my tires in stock. If they don't…read morethey can get same day or next. Great tire shop, don't even waste your time going to all the name brand stores just come here.

Came at 7:30 when was empty I've been denied a few times now. People here don't want to work. I…read morecame back an hour later not one car was being serviced still. Yet the rude front desk person old guy with glasses said they are booked till Sunday. But no car has been serviced the past 1 hr . I was denied service and have been in this location. They don't like working here. The parking lot is empty and no cars was being serviced at anytime even when I came back an hour after.

My wife took my car there to install new tires on 1/27…read more Personal was rude and didn't think girl could have knowledge about cars too... after she got my car back, pressure in all tires was different 40, 37, 28, 32. My wife noticed that and asked workers to fix it and make it even at 33 psi. After making an attempt to avoid extra work, worker made a comment that pressure is like that bc it got colder and will go down as wether get back to normal. (I'm my understanding of Science pressure will go up, not down, as temperature raises) So he took car again and brought it back, after short period of time, with 39, 38, 36, 40 psi in the tires.... Not to mention that tires valve caps were missing... I do not recommend this place!!!