Tried to overcharge me by a fair margin for a repair that was fairly inexpensive. Initially quoted…read moreat $800 after some back in forth they finally dropped it to $200 with me covering the cost of the part, which was $230. The redeeming factor of this is that Josh was very nice, even if they did try to overcharge me initially. They did the service as stated and everything works perfectly. Just don't let them quote you blind, give it some research before blindly accepting estimates

Rated 1 for being responsive…read more I stated the reason for visit was- a) reduce acceleration - drive with care warning light on b) Service ESC warning light on c) rattle and clicking noise from engine There was never any mention during the full inspection identifying the cause of either warning light and/or how it could be resolved. I declined a lot of repairs that I did not ask for. I did approve repairs and diagnosis totaling $1104. It was advised that I get an engine replacement for $16K, which I assume was causing the engine rattle. Regardless, all the warning lights are still on and I'll need to take it somewhere to find out the cause and the fix. ... And the truck has a recall that was never mentioned as a potential cause of the engine noise.

my car began to shudder and I pulled into Christopher's Auto Repair. The lady at the desk was kind…read moreand helpful. They ran diagnostic tests and checked my oil. The service tech explain everything to my husband on the phone. They even let me use a phone charger while I waited! Thankful for them.

First time using this outfit and it is AWESOME!!! I called and Sarah took my info and sent me a…read moretext with an estimate within minutes. Was done professionally!! Took in my 2004 Toyota Tundra for a Timing Belt and water pump replacements as part of maintenance also needed to do full valve cover gasket replacement on both sides... as the truck had minor oil leaks... Tom Christopher did the job that took a couple of days and he did an outstanding work. He took his time to ensure things are done right. Saved me a lot if taken to a dealer. They got me as a customer. Great Auto repair place and great people and Tom is the coolest tech I've ever met.. super honest and will go out of his way to help. Thanks!!!

Never felt more welcome, informed while getting my AC unit repaired. They kept me in the loop on…read moreeverything that they were doing. Did not try to charge me or upsell me on anything. Which I know my car needs extra work. This is now my go to shop for automotive beads!

The service deal staff were very friendly. The waiting area AND the ladies room were very clean! I…read morewas in and out in no time! Will definitely use this business again!

Bryan did a fantastic job on my Jeep. I was told by a different shop and mechanic that I needed a…read morenew engine. After Bryan assessed the situation it was clear the previous shop did not have the skill needed to fix the problem I had. I so appreciate their skill and transparency on what needed to be fixed and getting it done in a timely manner.

After many years of my car sitting on Nick's lot. The restorations weren't done properly. This…read moreseems like a way for nick to claim restorations when it was a half hearted effort to do them right. Being charged over $30,000.00 and not having anything that was supposed to be done working properly. I took the car to another garage and had him look at the car without telling him what was supposed to be done. When he looked at it he went through several items that nick claimed were done right and he verified that they weren't done right. The second garage was totally independent in that he wasn't doing this to work on the car but a favor to me. I will now take the car to another garage that the second mechanic recommended and see how much more it is going to cost me. Long and short of it I have or had a (warranty) on the work and if I wanted to let nick continue to get the work done right, judging how long it takes when I did take the car back to him I might never drive the car again. And it still wouldn't be done properly. Nick, I think you know who I am and if you want to give me a call please do. Because this report doesn't come close to letting you know what a crappy job your garage did.

I got into a fender bender mid-day Thursday, and originally wanted my car towed home because I am…read more18 and was alone at the scene. I was swayed by Conroe PD to have it towed instead by this wrecker company/body shop because it would supposedly be more "convenient" and "cheaper." I was not even given the card of where my car was going until I asked multiple times. On Thursday we called Tommy's Paint and Body and a woman answered, took our email address, and said they would look at it and reach back out with a quote. Friday morning we called and they had still not looked at the car, so we assumed they were busy. She again said they would get back to us. We called later in the day and she said they would look at it "now." We called for a third time Friday and a man answered saying he didn't know anything about it, they were closed, and we would have to wait until Monday. Meanwhile, the lot fees were $22.85 a day, plus a $20 impound fee even though we were led to believe it was not being impounded, a $50 "storage notification fee" even though WE were the ones repeatedly calling THEM, and on top of the $200 tow fee there was also a $35 fuel charge. We let them know Thursday that this would not be covered by insurance and we needed a quote on making it drivable and fully fixed as well. Then Monday we were just now informed that moving my car from the impound lot next door into the actual body shop would not even be an option until we came in person to pay the impound fees first, and that they do not allow over-the-phone payment. If these fees and requirements had been disclosed Thursday, we would not have left the car sitting there for days while nobody even looked at it. At that point it felt very obvious they were more interested in charging lot/storage fees than actually helping customers. They did not disclose certain fees up front, or that we would have to come in person with cash or money order just to have it looked at or to tow it elsewhere. We ended up towing it to a different shop. I let them know my issues with the service and they showed zero concern nor apologetic. Terrible communication and terrible service.

My mom's car was impounded by Conroe PD and sent here. The representative we spoke with (Steven…read moreMcKay) refused debit card payment and insisted only on accepting cash or money order. This is illegal in the state of Texas. We called during open business hours (around 1:50something pm) but were called back and told by Steven McKay he would be going into a meeting and no one would be available to assist us to get the car back. So we waited for him to contact us after his meeting before ubering there. He contacted my mom after the posted business hours to the facility itself around 7pm letting her know we could come. We ordered the Uber, had to withdrawal cash and she received two calls rushing her on the way there. When we arrived to the location given the business was closed, Steven and his family were pulled up in a car in the parking lot and did the entire transaction outside of the facility in the rain while we got soaked until he opened his trunk and had us stand under it. I still was getting soaked but at least my mom was covered. He refused to make any change for our transaction stating he had no way to provide change so we had to pay over the stated price to pay the total amount and received no receipt of transaction what so ever, at no point did he offer us any way of knowing exactly what we were being charged $271.12 for. Thankfully I had a couple dollars to give my mom or she would have had to pay him $18 and some change over instead of almost a dollar over. But when he thought she'd have to give him a full $20 for $1.12 missing he stayed firm in that he could not give change and would have to take the overcharge. He did accept the almost $1 overcharge and still provided no change. This is illegal. Then we were asked to walk around the corner and across the street in the rain to where her car was locked up. And finally given back the car. I will be taking this up with Conroe PD and bringing to light the predatory towing going on here. We were told this facility is 24 hours by both Conroe PD and Steven McKay. So having to wait 5 hours before being allowed to come due to him having a meeting was illegal as well. Contacting Conroe PD and my attorney first thing tomorrow morning. I also noticed a response from this company to another review on google where they stated Conroe PD sets a $200 tow price and that shouldn't raise before 24 hrs. My mother was quoted over $200 just hours after her car was impounded.

Logan helped us with our new CX 90 purchase, and she was fantastic! She was very informative,…read morehelped us achieve all possible discounts and was not pushy or overwhelming, at all. We came in back in June 2025 to test drive vehicles, and we intentionally came back to work with Logan in December, as she worked hard to help us understand the differences in trims, and made us feel comfortable with any and all questions/concerns. This is our second Mazda, as the brand has been very good to us, and we intend to work with Logan in the future for new Mazda purchases.

This is our second purchase from Gullo Mazda, and we highly recommend this dealership…read more My daughter was looking for a family vehicle. We found a vehicle at Gullo Mazda that would be perfect for her large family. Gullo worked extremely hard to get her into that vehicle. They went above and beyond to make it happen! We are very pleased with the service we received. Kirk, the sales manager, is phenomenal! We also have our personal vehicle serviced there regularly. The service department is great!

Friendly and professional. In and out quickly. Highly recommend these folks. You will be pleased.read more

We went there for inspection for our car, sense we just moved here. The Owner was Very Polite,…read moreCurtious and Helpful, we were in and out in no time. He does other repairs and Oil changes too.

This place is quick and efficient! He also provides a $3.00 discount for all inspections that…read morerequire emissions testing.

So I got to location according to hours listed on Yelp! They were wrong. Waited additional 30…read moreminutes for business to open. Was not on time. Waiting on anything in Houston in the summer in 90+ degree temps is a pain. I left and went across the street to Jiffy Lube.