I wish I had caught the owners name, she was so fast to get our inspection done and so kind to work with.

Never experienced such bad customer service in my life. I should have known what kind of experience I was going to have when I walked into "the office" to check in and saw an old fat hag sitting there with a cigarette hanging out of her mouth. She immediately had an awful attitude while directing me into the bay, but I decided to give her the benefit of the doubt. When I pulled my car in, she yelled at me because I didn't have my insurance ready immediately. I told her it would take me just a second to pull it up on my phone, and she told me to get out of her bay. As I was getting back into my car, she told me, "You can be mad all you want, little b**ch." Absolutely unbelievable. I have never experienced someone working in customer service speak to a customer that way. She was rude, aggressive, disrespectful, and completely unprofessional from the moment I walked in. I would not wish this experience on anyone, and I sincerely hope no one else has to deal with someone like her. read more

so basically I went with my dad to get an inspection on his truck and the old bitch was being extremely rude and saying we scammed her don't recommend this place to anyone avoid this platform if you can! read more

The lady was not at her shop I waited, knocked, honked and called the number. When she did hobble around the corner she yelled at me then said I was a liar, when I said I'd been waiting for 20 minutes. read more

Woman is kind, been in the industry for 30+ years. Awesome hidden gem! Took my buddy there to get his inspection and she was just as sweet as when I took my pickup. read more

Incredibly rude woman that is ok with calling someone she told to come back stupid for waiting to pull into her garage.

Horrible service! Lady that works there is extremely rude! There were no clear cut directions on where to park. Was unsure if I could park in the cell phone store lot. Just unhappy lady. She said I don't know how to follow directions. A hefty Lady, possibly over 50 years of age. VERY RUDE and UNPROFESSIONAL. I will be passing on how rude she was to everyone I know. The guys down the street at Jiffy Lube were great. Professional and kind! And They said I could park where ever I want! read more

Went here to get my car inspection done before but when i got there, it was just me and the young lady who did the inspiration so it was a smooth WONDERFUL PROCESS!! decided to go there again, I pulled in and saw a truck leaving and an SUV parked on the side. I quickly pulled up to get out the street I saw no parking signs so went up to go around the car infront to see if there were any other directions on where to go. Backing my SUV up since it was a small space it took some time between me still looking on where to go and looking if there was anyone there to direct me. There was already a car in the bay so I was confused on where parking is and how to get in line. As I back up to turn around with my windows up and music on I look down then up to see this chunky lady yelling! I stopped and rolled my windows down and asked the customer standing outside what did she say since she walked off the moment i roll my windows down (I assumed she worked there) she then comes back and says "don't block the f*** driveway" I was taken a back like YOU CAN NOT BE TALKING TO ME. I then told her I was turning around to get out to ask for assistance she then again proceeded to say "well don't block the drive way" I then said "ma'am my car is moving I DON'T KNOW WHERE TO GO!" she said there is parking at the side over there (NO SIGN THAT SAID PARKING) that was the first acknowledgement of my intentions but she still kept being rude and I had to ask if she needed coffee or needed to go home because I've NEVER MET YOU BEFORE & WAS A POTENTIAL CUSTOMER that needed a service done and SIMPLE directions ON PARKING SINCE THAT WASN'T WRITTEN ON HER MAKE SHIFT SIGN UP FRONT! I again asked her if she was ok because.. what... she said she hates when people block her driveway.. ma'am if someone is a first time customer and don't know where to go you can POLITELY DIRECT THEM SINCE THIS IS A CONSTANT ISSUE FOR YOU AND YOUR BUSINESS. The other customers waiting (outside in the COLD) were baffled at her attitude as so was I. (I clapped back not proud of it but heeey) I don't knock small businesses but try not to make assumptions and let something so small alter the way you treat people or even run your own business! If someone doing something that small frustrates you, YOU DON'T NEED TO DEAL WITH THE GENERAL PUBLIC! I also understand people have bad days but there are better ways to conduct yourself and how you respond to people regardless of what you do!! As I now know she's the owner and have many wonderful customers! I'm not knocking your work or how you do your job BUT at your age and the age of your business COMMON COURTESY & RESPECT goes a long way! I hope you get the help you need and your business continues to THRIVES!!! I took my money somewhere else and I won't be going back! Thank you for the interaction! OWNER DOES NOT TAKE ACCOUNTABILITY FOR HER ACTIONS DON'T GOOOO!!!! read more

Can I give a minus rating? This company is one of the worse experiences I have ever had! The lady running the company is just downright rude and obnoxious. The other guy that was there a day later called me a liar - like I had never been there and never paid my smog check fee and I was trying to get a free smog check. When I asked him to check the system for my car - of course, there was no way he could perform that task. I had thought I didn't get any paperwork from the day before - but went back to the car and she had left the paperwork in the floorboard of my car. So instead of finishing my car - he gave a smog check to the person waiting after me - and left me just sitting there to wait. I would NOT send my worst enemy to this business. Be prepared for rude and horrible customer treatment and service if you choose to patronize this business. read more

Very particular with how you approach the shop but other than that lady is easy going. She did a great job, she drove my manual coat around the block. The value is probably what everyone else charges. Service was good! read more

need a car inspection and the lady was mad like she didn't wanna do it she's very rude and doesn't know how to treat customers

i've been here before and the lady didn't have the best service attitude but i figured everyone has a bad day but we did end up talking and she confided in me about how her business was loosing money due to the recent tx changes but i came back just because it's close to my house and i wanted to get my inspection done and over with. but each time i am here the old lady gives me different directions on to approach with my car despite what the out dated sign says. today as i was waiting in my car due to another car being serviced she walked out and started screaming at me while i'm in my car with other customers in the lot as well not only was this terribly unprofessional but it's disgusting behavior towards paying customers especially when your already loosing money ! NEVER BRING YOUR BUSINESS HERE!!! read more

The lady who is running the front is extremely rude and parking/signage is a mess. Go to jiffy lube across the street

When there is a mile long river of red breaks lights at every state inspection facility in Conroe; turn to this hidden gem to save you hours of precious time. Carol C., you are a BLESSING to me and my family, your customer service is from the heart, I am bringing my vehicle back next year along with telling all my co-workers and neighbors. "Pull in the bay- pull out the bay" and Carol smiles "Have a BLESSED day!" Should make Ms. Carol C., a bumper sticker. Salt of the earth customer service provided by Carol. New & FAITHFUL customer, Sean Perry read more

If I could leave a review without leaving any star I would. Rude, obnoxious, rude, sarcastic, rude, just plain awful! Carol runs her business like she doesn't want or need customers and I can assure her I will NEVER ever stop at her place again. I have used Speedy Inspections for years but no more! I followed her instruction sign out front and she yelled at me and then as I told her forget it, she yells at me again! She obviously has no idea what customer service is. I will definitely take my money else where. Cindy B. read more

We just moved to Texas and need to have the car inspected. Mr. Jone at Speedy was friendly and professional, a rare combination. Everything went smoothly. The location is also very close to the vehicle registration. read more

Gentleman was very polite very thorough and quick did an amazing job helped me and the gentleman from Jones tire shop recommended me and I will be going there every single time I need an inspection from now on because a gentleman like I said was very professional and he did it fast and he did a thorough job so grateful read more

Waited in front of inspection. Nobody came out. Not even after 10 minutes. Honked, still nothing. Called and a rude old lady answered and demanded that I park in the front and get out and walk to the inspection area and knock on the door because she doesn't response to people honking. Okay lady, when you see someone sitting there you should have customer service. You lost a customer and get a bad review. read more

At first when I pulled she was rude but after talking to her she was nice she did a good job inspecting my truck

If I could I would leave 0 stars. Rude, disrespectful, and heaven forbid you to be in the wrong spot. Why even have a business if you are going to treat everyone like they are nothing? I will take my money elsewhere. read more

Very unprofessional and unfriendly. I was trying to find where to park and got waved off the property and yelled at before I could even ask for service read more

This woman or whatever you want to call her is extremely rude. I could not believe the way she was speaking to me as if we had been enemies to each other for years. Within the first 10 words she spoke to me I knew she was crazy. I took my business elsewhere. I wouldn't get an inspection here if it was the last place on earth! read more

DO NOT GO HERE! Pulled into the "parking lot" which is not designated the only parking spots are for the store next door. A man pulled in be-hide me (blocking me in) and the lady walked out and took his keys to do his inspection which is fine he got up there first whatever. After waiting for his to be completed he pulled out so I moved my car up to the garage to have mine done next. The lady was no where to be found even after seeing me standing outside waiting for the previous man to be completed. I walked into the garage and knocked on the office door and was greeted by the lady yelling saying that I needed to move my car and park in the lot and walk back in and knock again. I told the lady I did that and she took the man who came after me and she continued to yell saying that I can't block the drive and I need to read the sign. At this point I had already had enough of this lady so I walked back to my car while she continued to yell saying she can't run a business if the Customers can't read. Will never return to this place and I advise anyone to not go as well. Its a shame she treats anyone especially veterans this way. read more

Rude, hateful and didn't care how she spoke to anyone. Worst service ever. It wasn't just me she behaved this way to, so I hope I'm not the only one who says something read more

Friendly and quick service. One of the few places that have the right equipment to inspect my 1995 Jeep Wrangler.

Carol is extremely fast and friendly. In and out without a fuss and it is great to support a small business in town. I bring all of my cars here and have never had one issue. It also seems cheaper for some reason. read more