The lady in the shop tightened my Ray bans with no prob ! She was super sweet and they had a lot of…read moreunique and stylish glasses to choose from ! Thank y'all!!

When I called to ask if Smarter Eyewear accepted my insurance, I was simply told "yes." Then when…read moreI made the trip to the store, I was told that my insurance was "out of network," i.e. more expensive than an in-network provider. Technically I didn't ask over the phone about the in-network vs. out-of-network distinction, but I think it would have been better customer service to tell me that over the phone. As it was, the trip to the store was a waste of my time. Also the store hours listed on the web site and on Yelp are incorrect.

Quick outstanding service. I lost my glasses so I picked from the basic selection which was very…read moregood. The price was wonderful. I am going back!

We had an eye exam appt with Dr Keit. I verified WITH the insurance company that it was IN NETWORK…read moreand the doc IS. When we got there today, the receptionist was EXTREMELY rude and refused to see us because she couldn't verify insurance. I gave her the phone number and contact person. Finally she got the doctor to call and he was told they ARE in network and she would fax all info to them they needed. He got very rude with the insurance company and hung up on her. I called insurance myself and went back and confronted the doc as to why he was told they are in network and why did he get rude with them and why did he refuse to see us. "Because they don't have a website". Wrong! They do. Long story short too damn lazy to do paperwork. So we went across to the wonderful folks at VisionWorks!!!!! Avoid Dr Keit and his rude staff!!!

Literally have experienced nothing but exceptional customer service each and every time I've been…read morehere or interacted. I've been about 6 times within the past few months. Everyone has been friendly, engaging, knowledgeable and helpful.

Just picked up my new pair of distance eyeglasses from LensCrafters at Mall of Louisiana. Super…read morefriendly staff. Fitted the glasses well for me. I had gotten the eye exam on site with the contracted optometrist before the glasses were ordered. I don't remember the name of the optometrist but she was super efficient and very thorough. I know there are other options to get glasses online these days, but I really appreciate the personal fitting and personal touch when getting something as important as eyeglasses

I have been coming here for several years. I have no problem getting an appointment here and the…read morestaff is friendly. The Optometrist goes to different locations but the staff will tell you when "the doctor is in!" It's nearby for me and convenient too. They are good about calling you and letting know when your contacts come in. I never have to wait long so that is a plus! This is a good place if you need a regular eye exam and need contacts or glasses.

The staff was very helpful and polite when they answered the phone. We were able to schedule an…read moreappointment the same day for both of us. The office was easy to fine and in a great area. The ambience was nice, laid back and it smelled like cinnamon and vanilla. The waiting area was well lit, nicely decorated with comfy chairs. The office was clean and clutter free. The ladies greeted us when we arrived and handed us our paper work to fill out. I really appreciated the one paper lol instead of the usual book you fill out.. Since we were the only ones in the waist was not long at all. Kenn went back first immediately after filling out his paperwork. The exam went very well and Dr. Dinh was amazing. She took the time out to listen to me and answer all of my questions.... Everything looked great and can't wait to come back to pick up my new glasses !!!

Amy is very calm and knowledgeable. The staff was helpful and professional. The price is very…read morereasonable compare to other places my family been in the past.

Ms. Kathy was absolutely incredible. What a gem of a human being in general and great at her job. I…read morewould come back again and again just to see her! The doctor (I hate I don't remember her name) was awesome as well! These two ladies are a power team.

The ladies here were the best! They were so helpful and nice. This is the first time I needed…read moreglasses so I didn't bring a buddy to help me pick out my first pair. I loved that they were honest with me and helped me pick glasses that suited my face! I have no idea why people are so mad, my experience was wonderful.

Gosh every time I come in the Optical Store, I am so impressed. Karen, Dr. Lewis and her assistant…read morewere all so professional, efficient, knowledgeable and friendly. When taking all the eye tests, they took the time to tell me exactly what they were doing, what they saw, etc. I felt like a true customer. The store associates were kind, so helpful and genuinely have an interest in serving customers in the best ways. Karen is just so on top of all the changes, sales, etc. and does an excellent job of helping me find what I need at a reasonable cost. I really appreciate the service I received today.

I had an appointment today and all the ladies working were SUPER NICE! They don't take my insurance…read moreunfortunately but they made sure to let me know and double check that I was okay paying out of pocket. I have had a better experience here than at any eye doctor I have been to. They answered all my questions and were willing to offer recommendations for my situation. Thank y'all!!

I had a problem with a long wait time from a eye clinic before so changed to this clinic a year ago…read moreand I am really pleased with it. When you go in you will be treated with very welcoming front desk and they call or text us to make sure come 15 min early to the appointment. When I have eye exam appointment it's really quick; you usually don't wait any longer than 5-10 min and get done in 20 min. They have a lot of modern technology like retinal screening that you don't need to dilate your eyes for exams to quickly get over the exam and it only takes few min. After everything was examined, the doctor (Dr. Carlin this time, Dr. Waguespack is great too) came out and explained everything and answered all my question. While everything was quick, it was not rushed and and I got a comprehensive assessment and clear feedback what I should be doing to better my eye health. The best part was the staff; the front desk was so nice, checked on my well being and made sure if my insurance was able to cover without asking. After ordering contacts she deliberately give me a lot of contact solutions to take home and I was so thankful. It was such a very good experience overall.

My family and I were on vacation and my only pair of contacts ripped. We were visiting New Orleans…read moreand made a pit stop in Baton Rouge for the kids to run around. I needed a pair of contacts since I was not able to see and with this heat it's almost impossible to keep your eyeglasses on your face without it slipping off. I searched for the nearest optometrist office and this office popped up. Luckily, they were able to take me in very quickly, and Dr. Carlin was able to see me. He was very knowledgeable, patient, and very accommodating since I had my two littles one with me. I have really dry eyes so he gave me several pairs of trial contacts to try to see which one fits my eyes best. Dr. Carlin did a very thorough exam and explained everything to me. In between the exam he'll also check in with the kids to make sure they were not bored. Ihighly recommend this office and Dr. Carlin. His professionalism and his knowledge made me feel comfortable walking into this office, and knowing I'll receive the best service. Your eyes are really important so I'm glad I was able to take care of it with someone I can trust.

The eye doctor is very thorough and took time to answer all my questions. I finally have the right…read moreRx!!! Getting my eyewear was fast and easy.

The staff is very unprofessional and rude The lab technician is especially unprofessional like Very…read moreunsatisdied with their service The Alexandria store is a much more professional and courteous