The lady in the shop tightened my Ray bans with no prob ! She was super sweet and they had a lot of…read moreunique and stylish glasses to choose from ! Thank y'all!!

When I called to ask if Smarter Eyewear accepted my insurance, I was simply told "yes." Then when…read moreI made the trip to the store, I was told that my insurance was "out of network," i.e. more expensive than an in-network provider. Technically I didn't ask over the phone about the in-network vs. out-of-network distinction, but I think it would have been better customer service to tell me that over the phone. As it was, the trip to the store was a waste of my time. Also the store hours listed on the web site and on Yelp are incorrect.

I live in the area so this place is super convenient. Sometimes the wait for the eye exam can be…read morelengthy but the optometrist is thorough. Selecting and getting fit for glasses is a pleasant experience. The staff normally has a good disposition but Mrs. Pat is the best! She's so knowledgeable about insurance, frames, sizing, fitting, ordering, prescriptions...you name it. I almost ONLY want to go if I know Mrs. Pat's gonna be there because I know she's going to take care of me and my family.

I brought both of my boys to this location to get their glasses and at that time the 2 ladies…read moreworking there were wonderful. Fast forward to last weekend and I called to get an appointment and they said they are booked up. Okay, so I make my appointment for today, the following Saturday, and when I get there, they cancelled my appointment because I hadn't talked to anyone at the location. The woman I was talking too couldn't even look me in the eye to tell me her lie. She kept repeating herself that, I - the person who made the appointment, didn't talk to them so my app was given away. Yeah, sounds like a load of bull, but whatever, I will just make sure that I tell everyone I know, not to go to this location because this is how they treat people.

Dr. Carl is extremely nice and informative and the girls working there are awesome as well…read more Definitely a good experience.

From the owner: Specializing in: - Optical Goods…read more- Contact Lenses - Optometry Equipment & Supplies - Medical Equipment & Supplies - Optometrists

Literally have experienced nothing but exceptional customer service each and every time I've been…read morehere or interacted. I've been about 6 times within the past few months. Everyone has been friendly, engaging, knowledgeable and helpful.

Just picked up my new pair of distance eyeglasses from LensCrafters at Mall of Louisiana. Super…read morefriendly staff. Fitted the glasses well for me. I had gotten the eye exam on site with the contracted optometrist before the glasses were ordered. I don't remember the name of the optometrist but she was super efficient and very thorough. I know there are other options to get glasses online these days, but I really appreciate the personal fitting and personal touch when getting something as important as eyeglasses

I've been using this place for 2 years and the service level is always top notch. Even if there's a…read morewait to see the doctor or get your glasses adjusted, the staff is very pleasant and makes sure you are taken care of as quickly as possible. I have suggested Eyemax to others and will continue to do so as they are the only people I trust to help me pick out the best glasses and give me the best treatment - even for a person who can't stand eye poking, such as myself.

Been coming here a long time and i love them. They are probably more pricey than other places but…read moreyou get what you pay for. I love their selection and they have the best Doctors & Staff. Thanks for everything !

I had a problem with a long wait time from a eye clinic before so changed to this clinic a year ago…read moreand I am really pleased with it. When you go in you will be treated with very welcoming front desk and they call or text us to make sure come 15 min early to the appointment. When I have eye exam appointment it's really quick; you usually don't wait any longer than 5-10 min and get done in 20 min. They have a lot of modern technology like retinal screening that you don't need to dilate your eyes for exams to quickly get over the exam and it only takes few min. After everything was examined, the doctor (Dr. Carlin this time, Dr. Waguespack is great too) came out and explained everything and answered all my question. While everything was quick, it was not rushed and and I got a comprehensive assessment and clear feedback what I should be doing to better my eye health. The best part was the staff; the front desk was so nice, checked on my well being and made sure if my insurance was able to cover without asking. After ordering contacts she deliberately give me a lot of contact solutions to take home and I was so thankful. It was such a very good experience overall.

My family and I were on vacation and my only pair of contacts ripped. We were visiting New Orleans…read moreand made a pit stop in Baton Rouge for the kids to run around. I needed a pair of contacts since I was not able to see and with this heat it's almost impossible to keep your eyeglasses on your face without it slipping off. I searched for the nearest optometrist office and this office popped up. Luckily, they were able to take me in very quickly, and Dr. Carlin was able to see me. He was very knowledgeable, patient, and very accommodating since I had my two littles one with me. I have really dry eyes so he gave me several pairs of trial contacts to try to see which one fits my eyes best. Dr. Carlin did a very thorough exam and explained everything to me. In between the exam he'll also check in with the kids to make sure they were not bored. Ihighly recommend this office and Dr. Carlin. His professionalism and his knowledge made me feel comfortable walking into this office, and knowing I'll receive the best service. Your eyes are really important so I'm glad I was able to take care of it with someone I can trust.

Great service at Mall of Louisiana location! From the back entrance by Apple store, enter main mall…read moreand turn right. It's the second kiosk! I was in dire straits today - needed new glass protectors for a phone and an iPad and a replacement for my clear Apple iPhone case which wasn't so clear anymore. Muzzy helped me find exactly what I needed and quickly replaced my glass covers. When I first bought my phone I loved the rich red and bought the slim clear case but soon learned it just wasn't great for me. We keep our house dark like a movie theater and I was always asking if anyone had seen my phone. And this particular skin case was always slipping out of my pockets because it was smooth all over. I was looking for something obnoxiously bright and maybe with some texture and not too thick like the otter box cases. I wanted something a little girlier. And while there was nothing fluorescent in the 100s of cases, he managed to put one together for me which was exactly what I didn't know I needed. I'm really happy with my purchase and I'm going back next weekend to update the rest of my gear. for starters, also the black cut outs are actually and interior hard rubber back & side. It provides a secure grip in my hand as well as traction in my pocket and it was 1/2 the price of the Apple store.

It seems there is now a $125 fee (or $175) added. They require you to sign a form saying you will…read morepay it, at the time of the appointment, even though my exam is 100% covered by my insurance. However, verbally they give nonsensical explanation about how there may be a medical problem we don't know about. The form doesn't say anything about this. The form simply says you will pay $125 (or $175, hard to read) today. For years my eye exams have been fully covered and I know it still is. Unfortunately this seems to be a health care provider out to make extra $$$ . I'm disgusted. I took a pic of the form.

Long time I needed a check on my eyes/ health thank God it went great, they had great outstanding…read morecustomers service