I had a problem with a long wait time from a eye clinic before so changed to this clinic a year ago and I am really pleased with it. When you go in you will be treated with very welcoming front desk and they call or text us to make sure come 15 min early to the appointment. When I have eye exam appointment it's really quick; you usually don't wait any longer than 5-10 min and get done in 20 min. They have a lot of modern technology like retinal screening that you don't need to dilate your eyes for exams to quickly get over the exam and it only takes few min. After everything was examined, the doctor (Dr. Carlin this time, Dr. Waguespack is great too) came out and explained everything and answered all my question. While everything was quick, it was not rushed and and I got a comprehensive assessment and clear feedback what I should be doing to better my eye health. The best part was the staff; the front desk was so nice, checked on my well being and made sure if my insurance was able to cover without asking. After ordering contacts she deliberately give me a lot of contact solutions to take home and I was so thankful. It was such a very good experience overall. read more

Wendy Waguespack, OD - Exam room - Optometrists Near Me - Baton Rouge, Louisiana

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My family and I were on vacation and my only pair of contacts ripped. We were visiting New Orleans and made a pit stop in Baton Rouge for the kids to run around. I needed a pair of contacts since I was not able to see and with this heat it's almost impossible to keep your eyeglasses on your face without it slipping off. I searched for the nearest optometrist office and this office popped up. Luckily, they were able to take me in very quickly, and Dr. Carlin was able to see me. He was very knowledgeable, patient, and very accommodating since I had my two littles one with me. I have really dry eyes so he gave me several pairs of trial contacts to try to see which one fits my eyes best. Dr. Carlin did a very thorough exam and explained everything to me. In between the exam he'll also check in with the kids to make sure they were not bored. Ihighly recommend this office and Dr. Carlin. His professionalism and his knowledge made me feel comfortable walking into this office, and knowing I'll receive the best service. Your eyes are really important so I'm glad I was able to take care of it with someone I can trust. read more

The best experience I've ever had at an optometrist's office! This practice is really a treasure. Highlights: - One of the nicest, friendliest people ever working the front desk. She was warm and genuine - I immediately felt comfortable. - The technician who took me back for my exam and did some of the initial tests and took photos was pleasant, efficient, and explained what she was doing. - I saw Dr. Carlin, and he was great - he was very nice and explained things clearly. I felt empowered to make informed choices about my care. - Very little wait time - when I first arrived, the technician took me back within a couple of minutes of my completing the paperwork and there wasn't more than a minute or two wait between the technician and Dr. Carlin. - Everyone was wearing masks and the equipment was wiped down between patients. It felt sanitary and COVID-safe. Highly recommend this practice. read more

My husband lost his peripheral vision due to a tumor and the craniotomy to remove it. We were referred to Dr Waguespack because of her low vision experience. Dr Waguespack did a thorough examination and suggested we order a prism glass kit to try to enhance what vision he does have, with the stretch hope he can drive again. We returned in 2 weeks and the team attached the temporary prism kit to his existing glasses. We'll now try wearing those for a couple weeks, return, and decide if we want to order the permanent prism glasses. The temporary prism glasses will give him a 17 degree improvement to vision range, permanent up to 30 degree (75% increase) if we opt to order those. The staff was wonderful! read more

Highly recommend this doctor's office. This is an optometrist office and not an ophthalmology office. Big difference for those of you who aren't educated lol. Do your research beforehand. Some ppl are adamant about going to an opthalmologist only. It's like saying I prefer to go to a dental surgeon office for a regular teeth cleaning. You don't need to unless you're looking to get operated on. Plus prices are prob higher at an ophthalmologist office instead of an optometrist office. Dr. Carlin is beyond accommodating. He is super patient and explains everything thoroughly. Very professional and clean atmosphere. I am super pleased with my contacts and glasses prescription. Dr. Carlin allowed me to try on several lenses until I felt comfortable. I didn't realize there were so many options. Again all explained to Me. The technology is very high tech and impressive. He even explained each equipment to me before we preformed the exam for that particular station. The front desk staff are also so kind and professional. If you're looking for a good doc I suggest coming here. read more

I always prefer visiting an optometrist vs a standard store like Visionworks. I feel you get better customer service, however, I felt I received 2 different experiences. 1st. The receptionist wasn't very welcoming. I felt she was very impersonal and rude. She not once tried to make eye contact and gave very cold direct instructions and responses. As for the rest, I felt the doctor was very nice and professional, he answered all my difficult questions very well and I was very impressed. If i were to go back it would be solely on my experience with the Dr., but not the staff. My attitude was determined from the initial experience, the Dr. Had to over come that. read more

Exceptionally friendly and upbeat staff. Knowledgeable and thorough, down-to-earth doctor. So happy I found them!

The staff was very accommodating and friendly. They went above and beyond to ensure that I had a good experience. Curtis H. read more

Very friendly, efficient and informative eye doctor visit!! My wife and I are definitely set in the eye doctor department.

I would not recommend this doctor to anyone. My first visit was in 2015. Dr. Waguespack saw 10 patients at the same time she was seeing me. I did not feel like she was paying proper attention to me or my eyes, which are very important to me. She's the only optometrist I have seen outside of my specialist team abroad (I had to have surgery to correct a problem) and it has made me terrified to see eye doctors in the US. I said I would like to keep my prescription the same as prescribed by my team and she at least respected that. The front desk staff is incredibly rude as well. They are unhelpful and only offer snarky replies. They were always annoyed when I inquired about prices. When I tried to tell the office manager that I wanted the doctor to focus on me and my eyes, she said she did not know any good doctor who WOULDN'T see multiple patients at the same time. I haven't checked but I am almost certain that is illegal. Anyway, I told the front desk manager my specialist team is spectacular and only saw one patient at a time. She exploded. She yelled at me and said all sorts of things. I am not going to continue on with Dr. Waguespack because I do not want to risk her being careless trying to fit too many patients at once and damaging my eyes permanently. I realized that the only reason why Dr. Waguespack has last minute availability, unlike other optometrists I've tried to make last minute appointments with, is because she tries to fit as many patients as possible on the same appointment. They may profit more that way but it brings into question what level of care they are providing. I just hope I do not have to contact an attorney to get the impossible front desk staff to release my records to me. read more

Great service, friendly staff. I enjoyed the modern techniques and equipment used. Enough staff to keep you moving through the process quickly. read more

I lost my glasses on a Sunday and I'm near sighted. So I can't see nothing without glasses. So I called every place that I can find so I can get a Ophthalmologists for glasses and contacts prescription. I can get a free sample of contacts until the glasses made it in. Which is courtesy of every Ophthalmologists I been to. Everywhere I called they were booked . So I called this office and they said they was able to see me that same day which was Monday. Well I made it there and the eye guy . I don't even consider him a doctor. He wanted to put me through a machine that tells them my vision . I'm against that machine because it gives more than what it really needed at times to be prescribed . So I told him I was against doing it through the machine. I asked politely if he can check my eyes the old fashioned way. He questioned me why. I politely refuse again to used that machine. Well he got upset . You can tell that he got upset because then he tells me that it'll take him 15 minutes to figure out my prescription when if I take the machine It won't take him that long . I was against it. He asked me if I wanted to leave . Me needing something to see . I calm down but still refuse the machine. I requested the old fashioned way. Well when it was time to get to the lenses to get to my prescription. You know the part when you are asked is 1 or 2 better . That process was also done with a machine . I told him I couldn't see. I told him it wasn't getting any better . He still proceeded to ignored me , and act in front of my friend the person who was paying like he was listening to me and fixing the problem. To my surprise that test that is changing lenses was on a little computer machine too. I will clearly tell him that its not any better. Well he will ignored me. I told him several times that I can't barely see . When changing lenses he was asking is 1 or 2 better and I consistently told him it wasn't any better. Again he ignored me. He proceeded to act like he was doing a good job because my friend an older guy was paying . The man can be an actor. Well the my friend paid but I knew the prescription was off . He gave me contacts to literally wing it . I wasn't able to see clearly but being able to see something it's better than not being able to see at all. I went to the optometrist that I normally go after a week because he was booked till , and I brought the prescription that , the clown of that male eye person gave me . He checked my eyes and my optometrist told me he was way off. That clown gave me contacts just enough to make it through but it was the wrong prescription. I was so upset that he was stuck on technology and the audacity that he got upset when I refuse the machine. He lied saying that it will take him 15 minutes to figure a prescription out because the eye doctor that I normally go to . Never uses a machine and it don't take him 15 minutes like this clown of eye doctor said it will take. He gave me the wrong prescription and took my money. He was rude because I wanted the old fashioned way. That's called lazy . The receptionist was a sweethearts but that clown of optician. He doesn't even deserve to be called that . I got my money taken away because I was ripped off by this clown. Again the receptionist was a sweetheart but him . He's a joke . Money was wasted for some one who wasn't worth that . Never again will I go there . The receptionist needs to change office because she was sweet and kind . The receptionist doesn't belong there. Since it was the only Ophthalmologists that was available at that moment and I needed something to see. Now I see why he was the only optometrist available because he is crap. Lazy who rely on technology to give a diagnosis or prescription. I can tell he really wing it through college to get his degree because he ain't no good . Horrible experience and I got ripped off by a couple of hundred dollars. To go to a real optometrist and get my vision corrected . read more

Dr. Waguespack's office was so great! I contacted them after a month-long struggle trying to get trial contact lenses after a horrible rushed exam at Target Optical. Everybody in the office could not have been sweeter. They got me in fast, easily completed the Optomap portion of the exam that had been such a struggle at Target, listened carefully to my needs, handed me a perfect pair of trial lenses (Dr. Waguespack knew the exact brand to replicate the feel of my now discontinued diameter and base curve combo) as well as written contact lens and glasses prescriptions, a goody bag with plenty of free solution and drops, and some trial colored contacts to play with that I'd always wanted to check out. They ordered me a backup pair of lenses that arrived in under a week. Ditching Target Optical for this office honestly felt like breaking up with an abusive partner one day and falling in love with someone wonderful the next. I floated out of there completely happy and can't recommend them highly enough!!! read more

Dr. Waguespack provides professional, friendly, and excellent service. I love the fact that I do not have to get those awful drops in my eyes due to her state-of-the-art equipment. Her staff is friendly, thorough, and professional. They helped me out when I lost my contacts while on a trip to Florida and worked with a Florida eye doc to get me some emergency lenses. I never feel rushed, as she takes her time to answer all of my questions and explains in a way I can understand. read more

Dr. Waguespack is just terrific. Whenever I have questions, she explains things very well, and patiently. She is very friendly and personable. I lived in California for several years, where my optometrist used the Optos Optomap to produce multicolor digital images of virtually the entire retina. When I returned to Louisiana, I chose Dr. Waguespack because she has the Optomap, I was delighted to find what I feel to be a top-notch optometric practice. My impression is that this practice uses equipment of the best, up-to-date technology, delivering thorough, high-quality examinations. The office staff is polite, helpful, and efficient. read more

friendly and knowledgeable staff. Doctor Carlin was excellent and explained things really well!

Very knowledgable and friendly. Dr Waguespack spent a lot of time explaining all options and was patient and kind.

1st time using Dr Carlin. Very professional and took time to answer all my questions. The lady, Darlene, who took measurements for my glasses, was very helpful really knew what she was doing. I will definitely go back for my next checkup. read more

Our whole family sees Dr. Waguespack. She is an excellent optometrist. Her examinations are very thorough and she is very caring.