The lady in the shop tightened my Ray bans with no prob ! She was super sweet and they had a lot of…read moreunique and stylish glasses to choose from ! Thank y'all!!

When I called to ask if Smarter Eyewear accepted my insurance, I was simply told "yes." Then when…read moreI made the trip to the store, I was told that my insurance was "out of network," i.e. more expensive than an in-network provider. Technically I didn't ask over the phone about the in-network vs. out-of-network distinction, but I think it would have been better customer service to tell me that over the phone. As it was, the trip to the store was a waste of my time. Also the store hours listed on the web site and on Yelp are incorrect.

Literally have experienced nothing but exceptional customer service each and every time I've been…read morehere or interacted. I've been about 6 times within the past few months. Everyone has been friendly, engaging, knowledgeable and helpful.

Just picked up my new pair of distance eyeglasses from LensCrafters at Mall of Louisiana. Super…read morefriendly staff. Fitted the glasses well for me. I had gotten the eye exam on site with the contracted optometrist before the glasses were ordered. I don't remember the name of the optometrist but she was super efficient and very thorough. I know there are other options to get glasses online these days, but I really appreciate the personal fitting and personal touch when getting something as important as eyeglasses

I had a problem with a long wait time from a eye clinic before so changed to this clinic a year ago…read moreand I am really pleased with it. When you go in you will be treated with very welcoming front desk and they call or text us to make sure come 15 min early to the appointment. When I have eye exam appointment it's really quick; you usually don't wait any longer than 5-10 min and get done in 20 min. They have a lot of modern technology like retinal screening that you don't need to dilate your eyes for exams to quickly get over the exam and it only takes few min. After everything was examined, the doctor (Dr. Carlin this time, Dr. Waguespack is great too) came out and explained everything and answered all my question. While everything was quick, it was not rushed and and I got a comprehensive assessment and clear feedback what I should be doing to better my eye health. The best part was the staff; the front desk was so nice, checked on my well being and made sure if my insurance was able to cover without asking. After ordering contacts she deliberately give me a lot of contact solutions to take home and I was so thankful. It was such a very good experience overall.

My family and I were on vacation and my only pair of contacts ripped. We were visiting New Orleans…read moreand made a pit stop in Baton Rouge for the kids to run around. I needed a pair of contacts since I was not able to see and with this heat it's almost impossible to keep your eyeglasses on your face without it slipping off. I searched for the nearest optometrist office and this office popped up. Luckily, they were able to take me in very quickly, and Dr. Carlin was able to see me. He was very knowledgeable, patient, and very accommodating since I had my two littles one with me. I have really dry eyes so he gave me several pairs of trial contacts to try to see which one fits my eyes best. Dr. Carlin did a very thorough exam and explained everything to me. In between the exam he'll also check in with the kids to make sure they were not bored. Ihighly recommend this office and Dr. Carlin. His professionalism and his knowledge made me feel comfortable walking into this office, and knowing I'll receive the best service. Your eyes are really important so I'm glad I was able to take care of it with someone I can trust.

Ms. Kathy was absolutely incredible. What a gem of a human being in general and great at her job. I…read morewould come back again and again just to see her! The doctor (I hate I don't remember her name) was awesome as well! These two ladies are a power team.

The ladies here were the best! They were so helpful and nice. This is the first time I needed…read moreglasses so I didn't bring a buddy to help me pick out my first pair. I loved that they were honest with me and helped me pick glasses that suited my face! I have no idea why people are so mad, my experience was wonderful.

Best glasses I have ever owned. They got the no line bifocal in the correct spot. Every other…read morepair of glasses I had, I had to look over the top of the glasses to read up close. I can actually read with this pair. Fast and friendly service. Glasses were ready in 9 days. Price is competitive with other places in town. They accepted my Davis Vision insurance. Great selection of frames and packages for lens coating and damage protection for scratches and breakage.

Every part of the process was amazing, from obtaining a New Rx Exam, Choosing From Name Brands, and…read moreAffordable Eyewear Selections Available in-person @CustomEyesVisionCenter. Listed Address: 257 Lee Drive Unit Q Baton Rouge, LA 70808

The staff was very helpful and polite when they answered the phone. We were able to schedule an…read moreappointment the same day for both of us. The office was easy to fine and in a great area. The ambience was nice, laid back and it smelled like cinnamon and vanilla. The waiting area was well lit, nicely decorated with comfy chairs. The office was clean and clutter free. The ladies greeted us when we arrived and handed us our paper work to fill out. I really appreciated the one paper lol instead of the usual book you fill out.. Since we were the only ones in the waist was not long at all. Kenn went back first immediately after filling out his paperwork. The exam went very well and Dr. Dinh was amazing. She took the time out to listen to me and answer all of my questions.... Everything looked great and can't wait to come back to pick up my new glasses !!!

Amy is very calm and knowledgeable. The staff was helpful and professional. The price is very…read morereasonable compare to other places my family been in the past.

I have been a patient of Dr. Achord's for several years. She is always upbeat, kind, approachable,…read moreand knowledgeable, as is her new associate, Dr. Truitt. My three children have gotten started with contact lenses at this office, and each time the staff has been unfailingly kind and patient with instructions for insertion and removal. I don't think I would go anywhere else for eye care!

My whole family has had nothing but great experiences at Achord. The doctors and staff are all…read morefriendly and the selection of frames is great.

Busy but best MDs in town Sad to have Dr Woo retire!…read moreWill try a new doc and post additional review soon

I am a patient here and for myself, I haven't had any problems. However, I tried to schedule…read moreappointments for my three children. I was told that only two family members could be scheduled at a time because if three patients no show, that it a big empty block of time for them. I told the scheduler that I've never missed an appointment in my life and asked if there is any way around this as I don't want to have to take two separate days off of work to do something that could be done at once. She told me that she could not schedule them all but she could transfer me to the clinic and I could ask them. I got the clinic's voicemail which instructed me to only leave one message as leaving multiple messages will increase my call back time. They never returned my call. Never. Maybe that's why people often leave multiple messages but what do I know. I may continue to go to this clinic myself since it's close to my work but I'll be finding another clinic for my children. And if I'm impressed with the next clinic, I won't be going back to Eye Medical.