Had excellent service, the sales associate was extremely knowledgeable and very helpful full,…read moregreat product and excellent quality highly recommend this optical store front

Now let me be upfront, I've never used this place for eye exams for me or my kids, never bought…read moreframes from them... however I have used them twice for issues involving my kids' eyeglasses.... that's what this review will cover.... I've had 2 instances in the last 6 weeks with my kids and their sight equipment... first time baby girl had the leg on her glasses come off when the screw fell out. I didn't have a replacement screw and I didn't feel like driving into Baton Rouge to the place where the glasses were bought so I figured I'd pay whatever they charged to get it done local... stopped in asked if they could repair, didn't tell them I'd never been here before.... they said sure in under 10 minutes glasses back together and in my hand....I say what's the cost? They say nothing, free service...to myself I'm like Damn that's great! Thank them and leave.... A few weeks later the boy comes in with the lens out of his glasses... dropped them he said.... Back I go, the folks here look at them and 10 minutes later completely repaired.... how much I ask? Nothing, free service they say.... again I'm like Damn that's great! I'm pretty sure they know I've never used them before for eye exams but the staff has been 100% friendly, efficient and professional.... they offer exams, frames and lenses and after my repair experiences I'm thinking I may have to start taking my kids here.... I'll wholeheartedly give them my endorsement because if my experience as a non-customer is any indication I expect they treat all their customers great!

The lady in the shop tightened my Ray bans with no prob ! She was super sweet and they had a lot of…read moreunique and stylish glasses to choose from ! Thank y'all!!

When I called to ask if Smarter Eyewear accepted my insurance, I was simply told "yes." Then when…read moreI made the trip to the store, I was told that my insurance was "out of network," i.e. more expensive than an in-network provider. Technically I didn't ask over the phone about the in-network vs. out-of-network distinction, but I think it would have been better customer service to tell me that over the phone. As it was, the trip to the store was a waste of my time. Also the store hours listed on the web site and on Yelp are incorrect.

This business has served me well for the few years I've been out in the Prairieville area. Dr Luu…read moreis professional and yet friendly. In fact, the whole staff is very personable.

I too used to be like some other peoples comments that we went to whomever to get your prescription…read moreso you can be on your way with your glasses or contacts. When I moved to ascension a few years ago I wanted to find a consistent doctor and read the reviews. Dr. Luu is the best in the parish in my opinion and I have stuck with him. Sometimes it can be a wait for your appointment but he is very personable and helpful. He helped my husband with identifying a headache issue he was having due to his vision which was very appreciated. Highly recommend this provider if he is in network with your insurance.

The eye doctor is very thorough and took time to answer all my questions. I finally have the right…read moreRx!!! Getting my eyewear was fast and easy.

The staff is very unprofessional and rude The lab technician is especially unprofessional like Very…read moreunsatisdied with their service The Alexandria store is a much more professional and courteous

I have been coming here for several years. I have no problem getting an appointment here and the…read morestaff is friendly. The Optometrist goes to different locations but the staff will tell you when "the doctor is in!" It's nearby for me and convenient too. They are good about calling you and letting know when your contacts come in. I never have to wait long so that is a plus! This is a good place if you need a regular eye exam and need contacts or glasses.

After ordering new lenses for my changing Rx, the hunt for a new frame was broad and easily ended…read morewith a perfect staff suggestion.The new lens didn't exactly fit the new frames but on-site (re)fabrication saved me from another visit to the Mall and conveniently gave me my new spects in-hand and on-nose in a short-short time. We were workng with the original, older, and time sensitive special offer which had expired but they honored the lower prices ayway. At each and every turn, Lenscrafters in the Mall of Louisiana responded with ufailingly pleasant, competent, and efficient service presented with a friendly and "how can w do this better" attitude. Highly recommended.

Literally have experienced nothing but exceptional customer service each and every time I've been…read morehere or interacted. I've been about 6 times within the past few months. Everyone has been friendly, engaging, knowledgeable and helpful.

Quick outstanding service. I lost my glasses so I picked from the basic selection which was very…read moregood. The price was wonderful. I am going back!

We had an eye exam appt with Dr Keit. I verified WITH the insurance company that it was IN NETWORK…read moreand the doc IS. When we got there today, the receptionist was EXTREMELY rude and refused to see us because she couldn't verify insurance. I gave her the phone number and contact person. Finally she got the doctor to call and he was told they ARE in network and she would fax all info to them they needed. He got very rude with the insurance company and hung up on her. I called insurance myself and went back and confronted the doc as to why he was told they are in network and why did he get rude with them and why did he refuse to see us. "Because they don't have a website". Wrong! They do. Long story short too damn lazy to do paperwork. So we went across to the wonderful folks at VisionWorks!!!!! Avoid Dr Keit and his rude staff!!!

I have quite a few issues with my eyes including dry eye and it flares up with inflammation from…read moretime to time - literally when the wind blows. I walking in, it was a December day, and I found the office was pretty HOT.I didn't think it was that cold out to be that hot inside, but maybe the ac was out or something. The medical secretary or receptionist, had greeted me, but there wasn't much warmth coming from her - no pun intended. Maybe she was hot but regardless, it didn't feel like a very welcoming atmosphere as my first impression. I went to get my eye pressure tested as that is routine for my eyes. And the antiquated machine they use, blows air into your eyes to capture the pressure. At least she warned me and I hesitated but went ahead with it. It freaking really BLOWS AIR! Which I am sure included dust with that air, and with my allergic conjunctivitis condition, makes everything worse. And I already had inflammation going on as it was. That was one of the reasons for my visit, to see if there was anything new in the world of dry eye for inflammation and to get an eye exam. After that somewhat painful eye pressure test, I go to the back to see the doctor, mentioned to him I did not like that machine for the eye pressure - that really, they should be using the gun test or the light test like every other eye doctor uses. He apologized, but the damage was done. He goes ahead and does the eye exam not addressing my inflammation or that it could affect my eye exam. He was a good listener at least and offered some other dry eye relief ideas. So, a couple of days later, my eyes were so much more inflamed from that eye pressure blower, I had to go to another eye dr for steroids and after a week of that, got another eye exam when the inflammation was finally down and it was completely different than the one, I got here. This trip was a total waste of time and only caused more discomfort. I really hope they no longer use that eye pressure blower machine and I am just glad it was not worse.

Here with the kiddo and was met with very prompt and friendly service upon entering this…read moreestablishment. Thankfully, I do not need glasses at my tender age of 46 lol but who knows the future except God. So, while the wait was a bit longer than usual (per the assistant), she was able to get her glasses today, YAY!! That was a definite plus for us! According to the other reviews and his assistant, Dr. Tran is pretty good at what he does and his compassion appears to extend to every patient. From what I'm told, he also knows how to identify issues of the eye, just like any ophthalmologist. Seems like I'll be making an appointment for a wellness exam here soon and I feel comfortable recommending this optometrist for your eye care needs.

This was my second trip to Williamson Eye Center. The nurses and staff were polite and efficient…read more Dr. Barnes did not keep me waiting like some doctors do, and the news was good.

I was in for my bi-yearly eye exam, but I tell you it was a pleasure. ( as usual) Dr. Barnes is…read morealways phenomenal. He is very knowledgeable and thorough. He explains everything and ensures that everything is understood. He even gives examples! The staff is always kind, helpful, and respectful. I highly recommend Williamson Eye Center for all your needs. They will continue to be my eye center of choice.