Quality caring exam and attention to detail questions I had for Dr…read more She took time to explain procedures and why they were necessary . Office staff very friendly and accommodating with appointment .

Extremely rude staffing. The only doctor I saw is now gone. He was the best the clinic had and…read moremoved to Nashville. It is impossible to get a referral because even though the man did my surgery - they will not refer me to him. It's totally crazy. I'm sure it is the fees they missed because I have not been back in a couple of years. The doctor was there - did my surgery - they have my records and they don't care. I will of course travel to Nashville. I warn everyone not to use this clinic. Find a different provider.

Busy but best MDs in town Sad to have Dr Woo retire!…read moreWill try a new doc and post additional review soon

I am a patient here and for myself, I haven't had any problems. However, I tried to schedule…read moreappointments for my three children. I was told that only two family members could be scheduled at a time because if three patients no show, that it a big empty block of time for them. I told the scheduler that I've never missed an appointment in my life and asked if there is any way around this as I don't want to have to take two separate days off of work to do something that could be done at once. She told me that she could not schedule them all but she could transfer me to the clinic and I could ask them. I got the clinic's voicemail which instructed me to only leave one message as leaving multiple messages will increase my call back time. They never returned my call. Never. Maybe that's why people often leave multiple messages but what do I know. I may continue to go to this clinic myself since it's close to my work but I'll be finding another clinic for my children. And if I'm impressed with the next clinic, I won't be going back to Eye Medical.

I was referred to Dr. Burnham by Williamson Eye Center for issues related to my vision as a result…read moreof multiple sclerosis and optic neuritis. Unfortunately, my experience with him was extremely disappointing. First, I waited nearly two hours past my appointment time before he entered the room. When he finally did, his demeanor was dismissive and unprofessional from the very beginning, as if he did not have the time or patience to see me. When I tried to ask questions to better understand his explanation (which directly conflicted with information I had been given by my neurologist), he was condescending in his responses, repeating that "this is my profession" instead of providing clarity. Rather than engaging with my concerns, he seemed bothered by my need for understanding and even suggested I see another doctor if I "had a problem with him." Bedside manner matters, especially when patients are dealing with complex health issues and need support, not attitude. My concerns were not taken seriously, my questions were brushed off, and the overall experience left me feeling disrespected and more confused than when I arrived. I will not be returning and would not recommend Dr. Burnham to patients who value compassion, professionalism, and clear communication.

Wow is all I can say! The staff and Dr Burnham were so kind and very informative. Just an amazing…read moreplace and experience! 10/10 recommend!! Thank you!!!

Compared to consultations with other surgeons in the area, the entire consultation process was an…read moreunpleasant experience. Did not feel welcomed by any member of the staff including the doctor, and felt not listened to despite repeating my concern multiple times to the doctor. Although a minor additional reason, as another reviewer mentioned, there is a $150 consultation fee even if you don't get anything done there - in contrast to most other surgeons I went to that offered free initial consultations. I would not have minded paying for the consultation if I felt that my questions were answered and my concerns were addressed attentively, but I kept getting the same question repeatedly, and did not feel that the consultation was worth the cost.

I have been reading about Hydrafacial for a while and finally decided to schedule one. I'm so glad…read moreI found Candace Chapman! It was a fantastic experience. I wasn't sure what to expect because the office seems like something between a spa and a doctor's office. It was exceptionally clean and beautifully decorated. The check-in process was very easy with minimal paperwork, and then I was taken into an office to get some photos of my face taken. The procedure itself was painless and Candace had such a gentle touch! She explained everything she was doing as she worked and nothing she did felt too aggressive. Candace was very professional and I could tell she was very knowledgable about all of the services she provides. I was done in no time and my skin felt fantastic afterward. It still feels and looks great a day later (no after-facial breakouts or redness). I will definitely be back!

I had a problem with a long wait time from a eye clinic before so changed to this clinic a year ago…read moreand I am really pleased with it. When you go in you will be treated with very welcoming front desk and they call or text us to make sure come 15 min early to the appointment. When I have eye exam appointment it's really quick; you usually don't wait any longer than 5-10 min and get done in 20 min. They have a lot of modern technology like retinal screening that you don't need to dilate your eyes for exams to quickly get over the exam and it only takes few min. After everything was examined, the doctor (Dr. Carlin this time, Dr. Waguespack is great too) came out and explained everything and answered all my question. While everything was quick, it was not rushed and and I got a comprehensive assessment and clear feedback what I should be doing to better my eye health. The best part was the staff; the front desk was so nice, checked on my well being and made sure if my insurance was able to cover without asking. After ordering contacts she deliberately give me a lot of contact solutions to take home and I was so thankful. It was such a very good experience overall.

My family and I were on vacation and my only pair of contacts ripped. We were visiting New Orleans…read moreand made a pit stop in Baton Rouge for the kids to run around. I needed a pair of contacts since I was not able to see and with this heat it's almost impossible to keep your eyeglasses on your face without it slipping off. I searched for the nearest optometrist office and this office popped up. Luckily, they were able to take me in very quickly, and Dr. Carlin was able to see me. He was very knowledgeable, patient, and very accommodating since I had my two littles one with me. I have really dry eyes so he gave me several pairs of trial contacts to try to see which one fits my eyes best. Dr. Carlin did a very thorough exam and explained everything to me. In between the exam he'll also check in with the kids to make sure they were not bored. Ihighly recommend this office and Dr. Carlin. His professionalism and his knowledge made me feel comfortable walking into this office, and knowing I'll receive the best service. Your eyes are really important so I'm glad I was able to take care of it with someone I can trust.

Prepare to WAIT (a long time) in a small crowded room and pay $150 for a " facilities" charge…read more Place is poorly organized

Excellent team of eyecare providers. Never once did I feel rushed during the eye exam, which can…read moreoften feel nerve wracking in and of itself (i.e."which is clearer, #1 or #2...1 or 2..1or2...) usually feeling frenzied to make the "correct" choice, but at this eye exam, it was much more relaxed...didn't feel rushed at all, thereby giving me the best corrective prescription that i've ever had before. I would definitely recommend Drs. Hendricks (retinal specialist) &_Bowman (ophthalmologist) and the entire staff at TigerVision EyeCare Center in Baton Rouge to everyone I know. :-) PS: even if you live in Metairie, as I do...it's worth the trip. Do yourself a justice and avoid Jeffrey Singer's eye center at all costs...he's only priority is profit.

This office is a very professional and well run clinic. I have never had a problem making an…read moreappointment within a reasonable period off time. My calls to the office to deal with an emergency were immediately returned by the doctor and my issue taken care of . Private practice offices should take a lessson from them

I'm about to tell u everything wrong with this business. It may be funded and staffed by a major…read moreuniversity but it is VERY ghetto and unprofessional! If they call u to let u know of an appointment, DO NOT expect to call that same number back about the appointment. Expect instead to be rerouted 2-3 times until you're in phone limbo and u never get anywhere. Staff are very rude and could use additional training in phone courtesy skills. I learned how to talk on the phone as a kid, FOR PETE'S SAKE! These clowns don't and they have jobs and I don't! if u are lucky enough to get someone, they tell u who u "need" to call and won't take a message for u, no matter how busy u are or how many numbers you've called already. They also won't return messages.

Dr. Duong is the man…read more I am still not sure why it took me so long to see an eye doctor (#1), but I'm so glad it was Dr. Duong who took the time to examine my money makers. The fact he's located inside the Baton Rouge Costco (#2) only makes the place that much better. Shop for stuff in bulk while getting an eye exam? Talk about multitasking. The process was simple: call and make an appointment and come to Costco. They take the COVID protocols quite seriously, which is great. No additional patients can be in the office at the same time and everyone is masked. I filled out some paperwork out in the waiting area and didn't have to wait long at all. One of the assistants helped me get started with an initial exam and some testing and it was painless and easy throughout the entire process. Once Dr. Duong came in to run additional tests, he was cordial, professional, and even a little funny. More importantly he was thorough with the examination, answered my questions, and had terrific bedside manner. He put me at ease (#3) and was frankly so good that I wish I could see him all the time. I wouldn't hesitate to recommend him to anyone who is looking for a quality optometrist. ___________ (#1) It's been at least a decade plus. (#2) Don't even need to be a member to see him. (#3) "Your vision is excellent."

This man was so uncaring that you did not even know if you were using sanitary equipment. He was…read moremore interested in talking to his employees, then checking and reassuring that you were seeing the right things through the equipment he was using, which, of course was not explained to you at all. I received the wrong kind of contacts and it seems probably the wrong prescription and I would highly steer anyone away from this Doctor as he is obviously beyond burnt out.

After ordering new lenses for my changing Rx, the hunt for a new frame was broad and easily ended…read morewith a perfect staff suggestion.The new lens didn't exactly fit the new frames but on-site (re)fabrication saved me from another visit to the Mall and conveniently gave me my new spects in-hand and on-nose in a short-short time. We were workng with the original, older, and time sensitive special offer which had expired but they honored the lower prices ayway. At each and every turn, Lenscrafters in the Mall of Louisiana responded with ufailingly pleasant, competent, and efficient service presented with a friendly and "how can w do this better" attitude. Highly recommended.

Literally have experienced nothing but exceptional customer service each and every time I've been…read morehere or interacted. I've been about 6 times within the past few months. Everyone has been friendly, engaging, knowledgeable and helpful.