The lady in the shop tightened my Ray bans with no prob ! She was super sweet and they had a lot of…read moreunique and stylish glasses to choose from ! Thank y'all!!

When I called to ask if Smarter Eyewear accepted my insurance, I was simply told "yes." Then when…read moreI made the trip to the store, I was told that my insurance was "out of network," i.e. more expensive than an in-network provider. Technically I didn't ask over the phone about the in-network vs. out-of-network distinction, but I think it would have been better customer service to tell me that over the phone. As it was, the trip to the store was a waste of my time. Also the store hours listed on the web site and on Yelp are incorrect.

Literally have experienced nothing but exceptional customer service each and every time I've been…read morehere or interacted. I've been about 6 times within the past few months. Everyone has been friendly, engaging, knowledgeable and helpful.

Just picked up my new pair of distance eyeglasses from LensCrafters at Mall of Louisiana. Super…read morefriendly staff. Fitted the glasses well for me. I had gotten the eye exam on site with the contracted optometrist before the glasses were ordered. I don't remember the name of the optometrist but she was super efficient and very thorough. I know there are other options to get glasses online these days, but I really appreciate the personal fitting and personal touch when getting something as important as eyeglasses

Ms. Kathy was absolutely incredible. What a gem of a human being in general and great at her job. I…read morewould come back again and again just to see her! The doctor (I hate I don't remember her name) was awesome as well! These two ladies are a power team.

The ladies here were the best! They were so helpful and nice. This is the first time I needed…read moreglasses so I didn't bring a buddy to help me pick out my first pair. I loved that they were honest with me and helped me pick glasses that suited my face! I have no idea why people are so mad, my experience was wonderful.

This location is a hit or miss. Everyone was polite and professional. But, I do not like their set…read moreup. Initially, I visited and there was no doctor on site. Instead, the doctor was virtual. The doctor communicated through a "technician". It was not the personal approach someone wants when visiting a doctor. The technician could not get an accurate reading for one of the tests and I had to make a appointment to visit again when an actual doctor was present in the store. When I returned, the tests went very smoothly. They have a good selection of eyeglasses and contact lenses. The prices are not shown or advertised with transparency. After selecting a pair of eyeglasses there were several additional cost added. However, I still found them to be cheaper that some of the other places I have visited.

I had the best experience here!! Everyone was so sweet!! Shayna has the best personality and was so…read morehelpful with helping me pick my new frames!! Arie was also very sweet!! She made me feel very comfortable during my exam!! They were all awesome!!! Great job!!!

I have been a patient of Dr. Achord's for several years. She is always upbeat, kind, approachable,…read moreand knowledgeable, as is her new associate, Dr. Truitt. My three children have gotten started with contact lenses at this office, and each time the staff has been unfailingly kind and patient with instructions for insertion and removal. I don't think I would go anywhere else for eye care!

My whole family has had nothing but great experiences at Achord. The doctors and staff are all…read morefriendly and the selection of frames is great.

I have been coming here for several years. I have no problem getting an appointment here and the…read morestaff is friendly. The Optometrist goes to different locations but the staff will tell you when "the doctor is in!" It's nearby for me and convenient too. They are good about calling you and letting know when your contacts come in. I never have to wait long so that is a plus! This is a good place if you need a regular eye exam and need contacts or glasses.

I had a problem with a long wait time from a eye clinic before so changed to this clinic a year ago…read moreand I am really pleased with it. When you go in you will be treated with very welcoming front desk and they call or text us to make sure come 15 min early to the appointment. When I have eye exam appointment it's really quick; you usually don't wait any longer than 5-10 min and get done in 20 min. They have a lot of modern technology like retinal screening that you don't need to dilate your eyes for exams to quickly get over the exam and it only takes few min. After everything was examined, the doctor (Dr. Carlin this time, Dr. Waguespack is great too) came out and explained everything and answered all my question. While everything was quick, it was not rushed and and I got a comprehensive assessment and clear feedback what I should be doing to better my eye health. The best part was the staff; the front desk was so nice, checked on my well being and made sure if my insurance was able to cover without asking. After ordering contacts she deliberately give me a lot of contact solutions to take home and I was so thankful. It was such a very good experience overall.

My family and I were on vacation and my only pair of contacts ripped. We were visiting New Orleans…read moreand made a pit stop in Baton Rouge for the kids to run around. I needed a pair of contacts since I was not able to see and with this heat it's almost impossible to keep your eyeglasses on your face without it slipping off. I searched for the nearest optometrist office and this office popped up. Luckily, they were able to take me in very quickly, and Dr. Carlin was able to see me. He was very knowledgeable, patient, and very accommodating since I had my two littles one with me. I have really dry eyes so he gave me several pairs of trial contacts to try to see which one fits my eyes best. Dr. Carlin did a very thorough exam and explained everything to me. In between the exam he'll also check in with the kids to make sure they were not bored. Ihighly recommend this office and Dr. Carlin. His professionalism and his knowledge made me feel comfortable walking into this office, and knowing I'll receive the best service. Your eyes are really important so I'm glad I was able to take care of it with someone I can trust.

I called for an hour straight and no one at all answered the phone. I've been to this location…read moremultiple times. They are rarely so busy that no one can answer the phone.

I had a great experience picking out my first pair of glasses here. I brought my prescription to…read morethem, without an appointment, and was seen right away. They gave great feedback on different brands and styles as well as helped me maximize my insurance. Make sure you know the sales going on and use your red card if you have one. My only qualm is that they didn't call me to tell me my second pair of glasses had arrived. So I went their to ask in person. They had them and they were perfect but it would have been nice to get a call.

I've been going to Southern Eye for over 5 years and have always found their customer service…read moreexcellent with no issues whatsoever with changing insurances or complicated plans. They have a good selection of glasses and Dr. Pickle is great taking time and always providing a thorough exam.

The location on Jefferson is unprofessional and doesn't follow through with their prescriptions…read more They don't send in your refills and not good on promptness.