When I purchased my Condo, I did an extensive remodel which included a new kitchen, two bathrooms,…read moreand a laundry room. I selected Kitchen Sales at the West Knoxville location for the project. Patrick Keck was my designer and working with him created a smooth and relaxed experience from start to finish. Patrick was professional, responsive, trustworthy, dependable, worked exceptionally well with other contractors and suppliers, and went above and beyond to make sure I was more than satisfied. Kitchen Sales provided me a condo full of lovely cabinets with skilled installation at an exceptionally fair price. Without question, I give them 5/5 stars and will recommend Patrick Keck as a designer and project facilitator. The company is fortunate to have Patrick as he represents them well. Thank You Kitchen Sales! Bravo!

Kitchen sales recently completed my kitchen remodel. Very happy overall with completed project…read more Steve the designer was very helpful from the start. Although the job was small relatively speaking Steve treated it like a major overall. Steve has a good eye for design. He made some minor changes in our layout that makes our kitchen more functional. Utilized all the space wonderfully. Glen the contractor was very meticulous. When my wife ask for some trim work to be corrected he did it with a smile. He worked at our house for 12 straight days to complete the job. Wish I had the money to keep him on retainer. Very good and has a very pleasant disposition. Unlike many in the field he goes by the mantra the customer is always right. Overall very good job from start to finish. Some minor issues along the way but was taken care of. Job drug out a little longer than expected. Would certainly use Kitchen Sales when I do my bathroom.

A year after having a disappointing experience here, we gave it a second try--only because we have…read morea huge kitchen project, and the non-Big Box options for kitchen lighting and appliances are still somewhat limited in Knoxville. This visit was the opposite of last time, I am relieved to say. We were greeted and offered help as soon as we walked in, and they offered no pressure when we preferred to browse without assistance. Twice while we were there different sales staff checked in, but again they were solicitous but not overbearing. The showroom is stunning and spacious and offers customers the best selection of higher-end appliances and fixtures in this area, although you can find similar quality lighting at other local showrooms and galleries. The prices are steep, so don't go in expecting any great bargains. This visit made me hopeful that management has addressed the customer service issues that marred what was otherwise a key design destination for builders and renovators.

Ferguson HQ does not know what customer service is, or how to answer a telephone. no one in the…read morecentral office has answered any of multiple calls; this happened during our order phase, back order period, and now during our warranty repair need. Now the good news: My plumber gave me the name of his outside sales contact, Hunter. Hunter responded to my call within 10 minutes. He wasn't connected to our original order or shipment, But he helped educate me and offered to connect me to the person who could help on the replacement. He went above and beyond. Thank you

Standard Kitchen and Bath do excellent work...However if you have them do anything for you, you…read morebetter put a time limit on it or they will forget they have a project with you. LEGALLY, unless it is in their contract, they can take a simple one wall project like mine and turn it into a year long project leaving your household in a mess until it is complete so be careful and have a time limit! They had a tendency to forget about my project often. They didn't forget when it was time to get paid. If only they were that eager through-out the whole project.

Scott Fendley and Cathy Price reached out to me and resolved my issues. They were very professional…read moreand apologetic for what had occurred. I will use Standard Kitchen And Bath again. Everyone deserves a second chance.

I decided to use Kitchen Sales on my current remodel project because of their knowledge of kitchen…read moredesign and great customer service. I have used the salvage company and one of the big box stores on other projects and it always was a struggle to communicate and just to get things right. It was a pleasure working with the staff because they communicate well and just made everything go smoothly. They know their stuff! Merle Cox

We updated and expanded our kitchen better utilizing the breakfast area. Our primary goal was to…read moreadd more storage and pantry space, while making a few upgrades and updates to the existing area. We met with Ben Lee and he guided us through the entire process. Ben expertly designed what we were envisioning and he had some great ideas to improve our vision. The bottom line is, we got what we wanted and more. A big thank you to Ben and his Kitchen Sales team!!!

Love love love bed bath and beyond----- they have everything you need and more for your home. The…read moreisles are really crammed with items and end caps in the middle of the isles, not much room for wheelchairs to get through. Lots of items in here.

I am a BBB Beyond member and have always enjoyed shopping here. Not crazy they stopped carrying a…read morelot of other brands and push their own brands, but that's life. Always gotten great service until this store. Checking out and two items rang up $40-60 more than advertised price. Our cashier Nancy was wonderful and called for help. I went back to double check that we hadn't read the sign wrong. Unfortunately Tracy approached me and told me the sign was wrong and pulled it down. I explained that I expected the advertised price. She stormed off after giving me a dirty look and went to register and approved the change. No thank you or sorry just a dirty glare. I ended up getting charged twice for an item and had to go back to the store a few minutes later. Jon took care of it and was friendly. A few days later we had a return and an online purchase. My partner went in and sadly got Tracy again. She wasn't going to give her the online order because there was one letter spelled wrong on the name. Foster was spelled Fostee (my fault). Once again unhappy and rude. I know retail is hard and people generally stink. But if you can't be pleasant maybe consider something different or work behind the scenes.

Absolutely exquisite work, attention to detail and friendly, fair and trustworthy staff. They…read morestarted my job quickly and it turned out perfectly! Highly recommend!

My new kitchen looks amazing! I wanted a unique backsplash, but tile that wasn't too trendy…read more Ashley helped me find exactly what I was looking for. Highly recommend Exact Tile to create your own space.

Back this year since we moved to a new house of course the wife had to have a new Christmas Tree as…read moreour old one would not fit. They have one of the biggest selections of high end good quality trees here. So many types and sizes to choose from. They even have the option to install and fluff for you. After a few visits we picked our tree and took it home. Positive it will make the new house for Christmas. Regardless, of other comments on here the staff I dealt with are great and love the place.

Bad customer service we bought a hot tub. The maintenance is bad. They took eight months to send us…read morea bill and then kept calling us to ask for the money.

They did a great job on our property! We are very pleased with the outcome! We will definitely use…read morethem again!

From the owner: Do you have a remodeling project in mind? Contact Us!…read more We help you make your vision a reality, from a change of paint on the walls, to the complete remodeling of your bathroom or the replacement of your roof. All members of our team have extensive experience and strive to deliver quality work, because we know that our work keeps growing thanks to the recommendations of our clients. Call us for more information about our services, without obligation. We specialize in all kinds of floor , fence, roofing , ceilings, paint and bathroom, kitchen remodeling. Call us, we have reasonable prices.

Super helpful and has exactly what u needed! 10/10 recommend for your not so basic plumbing needs!read more

Horrible at everything. Sales person in the store made lots of errors in ordering. Warehouse…read morecould not find items and then delivered items we never ordered. Been waiting for months on a $1400 refund for items they delivered to the wrong address. Run to somewhere else!

Building a new house and choosing tile had been the hardest decision. This tile store was had all…read morethe answers to our tile struggles. Brett had been the absolute best at solving all of our problems! His knowledge of tiles, what tiles are available, how to get additional tile and all the needed extra materials- he knows it all. He even took personal notes on everything we originally ordered so he knew what would work with our previous orders. Now, a simple phone call and he knows exactly how to get what we need. We have been helped by a few other people at this store and all have been helpful. Such a wonderful store.

MAX (THE STORE MANAGER) was a great help. Very courteous and knowledgeable. Will go back based on…read morehis service.