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    Bed Bath & Beyond

    3.1 (7 reviews)

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    Mr. Appliance of Knoxville

    Mr. Appliance of Knoxville

    1.8
    (84 reviews)
    2.6 mi

    I first found about about Mr Appliance through Lowe's extended warranty service. After another…read moreservice company was unable to fix our two year old dryer after two visits, Lowe's hooked me up with Mr Appliance. Paul was the technician and was able to diagnose the problem almost immediately. I had my dryer back. I have a 17 year old six burner Dacor cooktop. Two of the burners never really would start unless I used a match. Even after it was newly installed the technicians from the local appliance store from where it was bought couldn't fix it. I decided to see if Paul at Mr Applaince could fix it. To my amazement he had it fixed within a half a hour and it was a ridiculously simply fix that only cost the fee for his time. i got a call before each service telling me when Paul would arrive. He was on time every time. I highly recommend this company and Paul. I have been 100% satisfied each and every time.

    Called for a problem with a clothes dryer and they sent a person our who had never worked on our…read moremake. The young man spent more time on his tablet than working on our machine. At the end of his session, he said he had no idea of the problem and left. Before he left, I asked if had ever worked on this make and model and he said no. They charged $173.71 with no idea how to help in any way. I called the manager (I believe she said her name was Megan, or something close to that) and asked if they felt this was good business practice to charge this much for no results. The manager said all their people are well trained and yes, she agreed this was their practice in serving their customers. Apparently, she doesn't know her staff very well. Will not be calling them again.... we wish the best for the rest of you if you plan on calling Mr. Appliance.

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    Mr. Appliance of Knoxville
    Mr. Appliance of Knoxville
    Mr. Appliance of Knoxville

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    Best Buy - Knoxville

    Best Buy - Knoxville

    2.5
    (90 reviews)
    3.0 mi
    $$

    My husband and kids love Best Buy. The girls like playing on the phones since we don't have…read moredevices and my husband has gotten speakers, appliances and all sorts of things from here. My husband got the membership or whatever it is called and they are always nice and pretty quick when we schedule it. They have a large store with a big selection in store but they also have more online in case you don't find something in the store.

    No stars if I could.. went in to get a specific item from the store.. walk in.. no acknowledgement…read morewe were there.. go to the section of the store and wait.. and wait. Employee goes by and says to the group which is six people so far.. when an employee sees you they will come help.. and nada. Then I overhear an employee in a neighbor section telling customers the have a virtual kiosk line already six people deep.. ummmm.. what kiosk line? So we opted to order in store on our phones for the item to be picked up. We left the store without one employee making eye contact or acknowledgment from staff. We came in to pick up the item. I will not return to this store ever. They made zero effort for the customer of even putting a name down so an employee can make sure everyone is seen in the order they came in. With stellar customer service like this they may meet same outcome of circuit city

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    Mat located behind a desk that is located at the entrance.
    Mat located behind a desk that is located at the entrance.
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    Bed Bath & Beyond - appliances - Updated July 2026

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