I recently got a chicken tender sub at the Publix deli, and Carlos made it for me. He was super friendly and really paid attention to what I wanted--extra pickles, perfectly toasted. The chicken was crispy and fresh, and everything was layered just right. The service was quick, and Carlos made the whole experience even better with his positive attitude. I'll definitely be back for another sub! read more

This Publix was clean and all the employees were so generous, everything was also fully stocked. I ended up getting a pub sub today and the older lady making it loaded my sub up!!! She could barely fit it into the sub bag I think it may feed me this whole week. She made my whole day. I love Publix and would recommend to anyone to come here. Also their friend chicken buckets are fantastic, they come with thighs and legs, their bakery, meat section, and produce is also fantastic read more

Publix - Hot honey chicken sub - Grocery Near Me - Knoxville, Tennessee

This is such a great store! The Publix brand of foods are as good as the big name brands. The store is clean and fresh appearing. There's always someone close by if you have any questions. Altogether a positive shopping experience. read more

If I could give zero stars, I would. Placed a Pub Sub order for 9:30 AM -- showed up right on time, only to find out they were completely out of tenders. No heads-up, no call, nothing. Just a clueless high school kid at the counter who had no idea what he was doing and couldn't offer any help. We were on a tight schedule trying to catch a flight, and instead of having our food ready like we planned, we got absolutely nothing. No urgency, no solutions, just a shrug and "sorry." Total mess. Publix is supposed to be known for great service, but this was beyond disappointing. Never thought trying to grab a simple Pub Sub could be this stressful. Subway here I come! Do better! read more

I love Publix, however, this was not a great experience. People here are not friendly. Someone needs to do something nice for Carol in the deli. She must be having a bad day, let's hope that's it. No cashiers open. Self check out doesn't take cash. Next time, no stopping in TN. I will hold out to.see friendly people in another state. read more

Love this location! Friendly staff, not as insanely busy as the Turkey Creek location. Still have the amazing subs, fried chicken, and even fresh sushi. We love their free piece of fruit for kids, which makes shopping with littles a tad easier. I also always snag some of their bakery goodies (the cheesecake is amazing) and their fresh pizza dough. Produce is pricey but fresh and lasts longer than what we purchase at competitors. read more

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What a beautiful grocery store! With friendly... truly helpful butchers and every person in the store was nice, relaxed and it was a blessing to be in! Great sales, clean, beautiful produce and I was just sorry we've been here three years and haven't been shopping here!! It's 3 days from Christmas, the crowds are out, stores are hectic and we're looking for a bone in prime rib... PUBLIX answered our prayers!! Beautiful cut and great size and price... and nice selection, they even have their band of antibiotic free, Healthy if you will choices of meats! Impressed ... yes 100%.. a pleasure to shop here! read more

Publix - PRIME RIB - Grocery Near Me - Knoxville, Tennessee

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They have the perfect slogan: "Where shopping is a pleasure". I look forward to seeing ALL the bright and shiny faces at our local store. Their employees are helpful and friendly. They truly go out of their way to assist their customers with complete satisfaction. They are NOT the cheapest, but they're the BEST. You can't put a price on quality. read more

Great supermarkets yummy sandwiches. Got a great cake for a birthday. Little on the high end but worth it, I like to go and pretend I'm boojee. read more

Public sub was great but waiting over 45 minutes in line to order is horrible. There is always a lack of producce making them to back and forward to cut enough product for one sandwich read more

This was hands down one of the best subs I've ever had! I was surprised by how tasty my Boar's sub was. I wasn't expecting too much from a grocery sub spot, but I was pleasantly surprised. The customer service I received was top notch. So many smiling and friendly faces. I will definitely drive the extra distance to frequent this grocery more often. read more

Publix - a car parked in front of a publix store - Grocery Near Me - Knoxville, Tennessee

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Their coupons are ridiculously gard to use. The customer service people are awful. I will not back.

Listen here, folks. Publix is it. The ambiance. The atmosphere. The prices. THE PUB SUBS. Let me just tell you, this grocery store knows what they're doing and they do it well. read more

We ordered a graduation cake and cupcakes for a 1:00 pm pickup. I arrived at 2:30 and they couldn't find my order for ten minutes, then informed me that their bakery opened at noon and was at least three hours behind. Customer service said that our order wouldn't be ready until at least 4:00 and that we could cancel or they could deliver it whenever they got to it. They couldn't give me a time for the items to be finished or delivered. I cancelled the order because we live thirty minutes away and could not wait for the order to be fulfilled at the store and could not bank on the cake getting delivered. I asked if someone had been assigned to call people letting them know that their orders were extremely delayed and they all looked at each other and then looked at a man who I assume is a manager who wouldn't even make eye contact with me. He said they were too busy making deliveries to call. Ridiculous, unprofessional and disrespect full time not only my time but anyone else who ordered items. I would go to the public in Turkey creek or Kroger as this one doesn't seem to take any accountability for their mistakes. read more

Not only was the cake supposed to be pink with pink flowers-at my 5 year olds request, the cake was unstable and slid around before I got to my car. It was not in a cooler when I picked it up...as it should've been considering it's a buttercream cake with raspberry filling. This is the first time I've had such a terrible experience with Publix bakery. Keep these cakes chilled, ladies, until they are picked up. Good thing it tastes good. #disappointed read more

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Publix has the best produce of all the big name grocery stores I've been to. I don't have to pick through the items to find one I like because the quality is consistent. The bakery is also on par with or better than other grocery store bakeries. I like that they have a lot of BOGO deals and the store is laid out very well so I'm in and out quickly. This place has the friendliest employees and they always seem like the enjoy being there. It's refreshing just how helpful they are. I also like their meat counter and the pre-assembled meals that make dinner easy when you don't have time to put something together. read more

I know, I know, it's Publix. Why am I reviewing a Publix? Well, mainly I'm reviewing this little café inside Publix. The other day I was here and grabbed a quick coffee before I noticed - wait, what is that on the menu? Cuban coffee? Colada? Cortadito? Heck yes! Publix is based in Florida, and their locations down there are full of delicious treats like empanadas, relleno de papa and yuca. Here they've managed to bring a few of those Latin influenced items along - you can find empanada discos, tostones and pulpa de fruta in the freezer section. Anyways, there's Cuban coffee here, and guava and cream cheese pastries, another South Florida/Island favorite. So stop in and grab a Cortadito and guava and cream cheese "turnover" and you can almost hope that when you walk out the door you'll see Palm trees and be a short drive from the beach :-) read more

Publix - Cuban coffee, colada, cortadito - Grocery Near Me - Knoxville, Tennessee

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This Publix is a lot more clean compare to nearby grocery stores. However, this comes with a high price tag for most food. They also have a great seafood section if you are a big fan! Overall less crowded and more clean during the pandemic. I would still prefer this over other place. read more

I love this place!!!! Very good social distancing. My favorite grocery store forever.

I was dumb enough to go today (Sunday) after church let out. I've never seen so many people in a grocery store and waiting in lines for the free samples. I didn't really get to try out the bakery/deli area which publix is known for so can't comment on that. The staff is super nice, almost too nice if that is possible. I also like that you don't need a plus card or whatever to get the sale price. They had a bunch of stuff that was buy 1 get 1 free but other things were expensive compare to other grocery chains. I also feel that when other stores move in to the Northshore TC it'll be better, but traffic might become a small issue. It's a welcomed addition to the grocery store market in Knoxville. read more

Super clean store and amazing customer service. People say that it is more expensive, but you have to check the ads and shop the BOGO's. Their Publix store brand products are always very good. I love their Greenwise organic meat, fish and shrimp. I don't love the deli, but the bakery is outstanding. Store manager is accessible and really wants you to be happy. read more

I purchased cupcakes from the bakery for my son's 2nd birthday party and they were awesome! In the past I've always bought event cakes from a private specialty baker, so I was on the fence about using a grocery store bakery. I almost went with Magpies, but decided to save some money by using Publix since it was for a toddler party. So glad I did! I placed my order in store several weeks in advance. The bakery employee was extremely helpful and showed me examples of all the color options. I ended up having to call and make a change to my order a few days in advance, and the employee I spoke with was very pleasant. When I picked up my cupcakes, everything was perfect. The icing colors were vibrant and bright... not faded or cheap looking like some grocery store cakes I've seen. Guests at the party commented about how beautiful and delicious the cupcakes were. If you're hesitant about not using a fancy bakery, don't worry. Publix is the way to go! read more

Publix - Chocolate and vanilla cupcakes with buttercream frosting. (I added the lilac candies and cupcake toppers myself after purchase) - Grocery Near Me - Knoxville, Tennessee

Best grocery store around Knoxville! Everyone is very friendly and the fresh departments are very tasty. Fresh bread and pastries from the bakery and fried chicken from the deli. Things are easy to find and if you can't find them, the staff is more than happy to walk you to an item to make sure you get exactly what you need. Would highly suggest over similar stores simply because of the customer service. read more

This place is equal to Chik Fil A when it comes to customer service. They go out of their way to be kind and helpful. We used to be Kroger shoppers but left after self checkout and click list took over. Love the personal service and small town feel of Publix. read more

Everyone is exceptionally friendly, super clean store and well stocked, love the BOGO deals. They bag and carry out your groceries for you. Large inventory of items that I can't find at my local Kroger. It's never as busy as Kroger which I love. I honestly feel like I'm in a better mood when I leave this store. read more

This publix, is as good as any. All Publix are awesome. They have the best of the best for all grocery needs. Stop wasting your time going to the other grocery stores. Publix, has the friendliest employees !!! read more

One thing that I hated to leave behind in Florida was Publix so I was thrilled to find that in recent years they made their way to Knoxville. Everything on the surface is in place for this to be an average Publix experience, which in fairness would still make it a great grocery experience, but it's not hitting on the services. Pub(lix) subs as they are affectionately referred to are a way of life and when done properly are amazing, they are far from par here. This may seem trivial to some and possibly even crazy that I would deduct an entire star from the rating because the sandwich deli isn't up to snuff, try an actual Pub sub in South Florida and get back to me. read more

Went on a Sunday evening around dinner time. The store was not too terribly busy as I had expected. The grocery section is very nice. Publix carries several items that some of the other local chains have cut out of their inventory and prices were a little better on most items than I expected. With that said I will talk about the deli/bakery side of the store. OMG! I was overwhelmed by the bakery items and huge selection. Knoxville is not a place you can find a good bakery. Publix has everything-cakes, pies, tres leche cake, cannolis, turnovers, cookies, cream puffs, tarts, mini cheesecakes......it goes on and on. I took home a mini eclair (to die for), a cream puff (not Schmidt's in Columbus but where else can you get a cream puff in Ktown?), and a piece of chocolate ganache cake. I need to go back for some full size eclairs!!! They also have a sandwich area which my mother's coworkers rave about. There is an Asian hot bar which I have also heard good things about. There is a coffee/gelato bar but I was disappointed that it is Ciao Bella gelato which you can buy in many stores. There is also a nice seafood and sushi section in the back. They were giving samples of sushi but I have never been brave to try sushi and I was stuffed from late lunch at Chuys. Pretty amazing selection. I can't wait to go back and try some more stuff. I'm glad Knoxville has finally gotten an upscale gourmet store that does more than make you have a card for specials. Once again it's a shame that we can't have the big wine aisle that so many of the other Publix stores have. read more

It's only been open two days so there's not much to rate yet. Staff was very friendly, bagger insisted on loading our car in the pouring rain. All the checkouts were open, and there were free samples everywhere! Lots of reasons to go back... free 1st bday cake with purchase of larger cake (awesome!), some chix and meat upfront in cooler for people who need to pop in just for meat. Great fruit selection. It was very nice. Can't wait to compare pricing. read more

Never a disappointing experience here! Always fresh produce! Great service! Great everything! Approachable prices, and killer sushi that's more than a value. Clerks are engaging and entertaining. Just wish there was one closer to home : ( read more

The bakery is amazing. They have the most delicious cakes made from scratch too! Kaci is an amazing manager also. She saved my daughter's birthday party! Thank you so much for the excellent customer service, and the quality of cake too! read more

I was so excited for Publix to come to town as we always shop there when we are in Florida. They have an awesome selection of everything, bakery, deli, meat and the one of the best gourmet cheese selections around. They have samples all the time which is nice when you are walking around. The customer service is always great and the staff is very willing to help. I love going to publix but it won't replace my regular weekly grocery shopping at Kroger. Publix overall prices are higher and no fuel points. read more

I'm disappointed in this Publix. We used to shop all the time at Publix when we lived outside of Nashville. It was cheap, high quality, and nice. Naturally we were excited to hear they were coming to Knoxville. I finally shipped at this location this weekend and I am utterly shocked. Low quality produce, outrageously expensive prices on everything, and it seemed like all the employees scattered away as soon as I came near them. I'm not used to this experience at a Publix. After that experience, I'll be heading back to Kroger Marketplace. It is worth the extra miles. read more

We go over to this Publix grocery as often as we can from Maryville. The store is very open, airy, with wide aisles, gorgeous produce and a nice selection of cheeses, a deli that offers free samples before you buy....very friendly employees everywhere. The pastries look awesome, but I've resisted trying that so far !! Sometimes they offer free ice cream samples....actually there are samples being offerred all over the store. The seafood and meat counters in the back offer very fresh looking products. I was pleased to see a varied selection in the international foods area. I do think a lot of their regular prices are higher than say Kroger or Walmart, but when they offer Buy 1Get 1Free, it is economical to shop here. Economy cannot always be paramount for us.....because we do like some of the finer things, and this store offers the best in the area so far. I like the fact that they insist on carrying your groceries to your vehicle and loading them into the car for you. Nice touch ! read more

Wow, everyone here is so friendly. From the bakery, to the manager, to the cashier. You always feel welcome here and the bakery is pretty awesome! They know what Customer Service is. read more

I grew up with Publix, so I know what it means for "shopping to be a pleasure". At this location? Farthest thing from the truth. Publix is known for their subs. Clearly, their deli workers aren't aware of that, or were not informed of that when signing on for their position. They have an amazing tomato mozzarella sub ADVERTISED on their sub menu. Yet... NO ONE knows how to make, or even wants to make it. It requires them to (wait for it..) LEAVE the deli area, and get fresh basil, a roll from the bakery, fresh mozzarella, and a tomato from produce. Then, assemble. Not only do they fumble around and try to convince you not to order it, then they have to search for the book, and you have to physically walk them through it and tell them how to make the sub. Again, the sub that is advertised right above their head. Turkey creek has been much nicer about this clearly difficult task, but Northshore is horrible about it, and if you dare to order one over the phone, it's NEVER correct, or- they just decide not to make it and tell you they are missing an item. Um? Improvise? I've written them, complained to the manager, and exchanged twitter convo's with the HR peeps- but nothing seems to change their attitudes. They do not make "shopping a pleasure", hence why I have returned to Kroger. read more

Maybe I didn't read the packaging very well- but the pre-marinated curry chicken is a terrible product and should be discontinued if this is any indication of quality standards. It was full of bones and fat, and the chicken was largely inedible. I'll be hesitant to try any products similar to this - very disappointing. read more

There's no place like Publix! I can not wait for a Publix to come to our area. Right now we travel a good distance every two weeks to shop at our favorite store. There are so many reason's we love Publix beginning with the newness of everything there so it's perfectly clean and operational. I made a comment about how their buggies glide effortlessly and how I loved that and found out that unlike most stores they keep a buggy repair system in place for all of their stores and do not allow broken down flat wheeled noisy buggies to continue to be in use unless they are repaired! If that was not enough fabulousness for you there is definitely more. We are extreme couponers so we definitely go to the most affordable places and where we can combine the best deals with our coupons and save the most. My average coupon and overall savings at Publics beats every other store hands down. We do shop for the deals but it's easy there, everything is placed correctly, the ads aren't trying to fool you they want you to connect the dots and save. There are options like stacking coupons, they do double your coupons up to I think fifty cents. They have all of their ads, the coupons that they have in the ads, free grocery list printed papers, free recipe cards and recipe pages for the publics recipe binder, a full kitchen where they prepare masterfully gourmet meals to serve you samples of while you are shopping that are so amazing and perfect and just happen to be the recipes you are getting for free also, oh and don't let me leave this out- it is almost impossible to walk by or have an employee of theirs walk by you at all with out them speaking directly and individually to you every time that you do! They are so helpful and friendly I can't help thinking maybe they pay a tiny bit more to them to have them be so good at their job because as you will see in my Kroger review that is going up next it just is not the same every where you go. There are so many more good things to say about Publix I could go on and on. Honestly until you experience them you just don't understand. read more