Wonderful shopping. The staff were twice my age but everyone was very jovial, helpful and very polite. Came to browse around and get some style ideas and make some kitchen/dining purchases.
Williams Sonoma does a great job at laying out their stores with full-on displays of tables and cutlery and silverware. That said, not all the plates and wine glasses are glass anymore. That was a little of a knucklehead move.
Are those the real items, or are they replacements and I need to ask to see the real thing? Who knows. The staff is walking front-back-front-back. It is hard to know which items are being displayed as the real sale.
Also: some items had no prices. And when I say no prices, I do mean no prices either on the item (let's say coffee grounds or pizza sauce). There were also no prices on the shelves. This is a store that is trying to make a profit right?
How are you going to sell, if I don't know the price? Figure that one out.
Williams Sonoma's saving grace is that it really is a TOP SPOT one-stop-shop for kitchen and dining. They have it all. And then multiples on top of that.
Also the counters were too messy for a high-flying customer like me: multiple booths, no attendant at all behind any of them in the middle of the store. At least 1 salesroom employee should woman that station at all times - it makes the shopper feel more welcome. How am I supposed to know which check out to use?
There were papers, scraps, scissors, bottles, food, tacks, pens, ribbons, cardboard, used (spilled) coffee capsules, candy wraps, drinks, drunken-from cups, bottle lids, key chains and receipts all over the counters from front to back.
Staff were nice, but sloppy as a dog licking its reflection in a mirror. Clean that up. Will return for more buys at Williams Sonoma at Danbury Mall!
Review: 5 star kitchen supply read more