The nosepiece of my glasses came apart, and after suffering for a week, I decided to get fixed. Saw…read morethis place down the street from me, and came in on a random Wednesday morning. I was greeted warmly by the front desk receptionist, and after I told her what I needed, she seated me right away to wait for the optician. She was friendly and very helpful, even though I didn't have an appointment. The optician came right Pitt after I waited a minute, and after looking at my glasses, told me she can fix it! Took her about 5 minutes to do a beautiful job of replacing the nose piece. Had me try my glasses on to make sure it sat well. She was also very friendly, and told me she waived the fee. I was blown away by the customer service and the kindness of the staff. I highly recommend this business, an would come here to get my next eye exam!

I found Lafayette Optometric Group through a frame brand's website and decided to visit to see what…read morethey had in stock. I was able to book an appointment by calling them directly. Once there, I was able to look over their selection and was also recommended 10 other frames that might suit my face. Customer service was great and I got my two frames with prescriptions in about 2.5 weeks. It was overall a straightforward and easy experience! They have a better selection of brands than some other stores. I would come back again if I need more frames!

When I came to the office during posted business hours, no one was there, no one answered the door,…read moreno one answered the voicemail. Is this business still open?

Came back to this office after many years at another optometrist. I've tried scheduling with other…read moreoffices after our longtime eye doc retired. The other Lamorinda recommended eye docs were too full and I would have had to wait a month for an appointment. Easily made an appointment with Dr Schwartshaarf (?); plenty of parking, close to home... I wanted to like this office! Came in for my appointment and spoke with Laura, receptionist and office manager. She was friendly and helpful. Dr S. began the exam on time and he was very thorough. I ended up ordering prescription sunglasses. Good selection of frames to choose from.

The booking was simple enough though my information seemed to be collected several time and not…read morerecorded but that did not affect me. The office is busy but well run. My technician was super attentive and she was efficient at the same time. My ophthalmologist was just the same. I am due back as I could not have my pupils dilated had I had to go back to work and be operational. That is the only cloud in this very blue sky - having to wait another 3 weeks before being able to do this part of the exam and finalize my contact lenses prescription. I received my glasses prescription by email. I don't know if I love that or hate that I was not offered to have glasses done. A bit of an anticlimax as consequently I have contact lenses and glasses that do not match my now new prescription.

Entire staff at Orinda Optometry is great but I wanted to give Dr. Steinmann a shout out. His…read moreprofessionalism, kindness and patient care is above and beyond. Saw him yesterday for my annual check up - he's very thorough and explains all things very patiently. He referred me to a specialist right way for my condition and took the efforts to connect with them after hours and the next day as well. I got an appointment right away - and no anxious waiting time. Truly grateful for his dedication and exceptionalism. I feel great knowing that i'm in his care! Highly highly recommend - you'd be lucky to be his patient.

In my experience, having almost 40 years of being monitored for genetically & age-related macular…read moredegeneration and changes in vision, eg. cataracts, floaters, dry eye, astigmatism, etc., Dr. Ensor is among a very few vision care professionals, who can provide the highest level of general & senior vision health care in the Bay Area. Several years ago I located his practice after retirement, when I no longer had VSP coverage, and my vision care provider at the time, a major UC affiliated clinical practice, which was current with Age-related Macular Degeneration (AMD) refused senior medicare insurance. Dr. Ensor is among a very small number in the bay area, who is well versed and equipped in monitoring and in available treatment options for AMD, being on call 24/7 for emergencies in vision changes, and his office accepts medicare and other related senior insurance plans. But, more importantly he and his entire staff are sincere, empathic, and provide the highest level of patient-based care. My wife is now one of his new patients. We both appreciate how Dr. Ensor, his associates, & office staff are so pleasant, respectful & understanding of all of the challenges that patients deal with & present!

Dr. Jeremy Ensor is the best! My daughter and I have been going to him for years and I highly…read morerecommend him and his office! He is so kind and makes sure you are comfortable and doesn't make you feel like you're giving a "wrong answer" during the eye exam. He also doesn't have the "poof" machine where the air blows in your eye!!!! He uses an updated test that is even more accurate than that torture test haha!!! He also doesn't have to dilate your eyes because he has a new and updated way to do the same thing without dilating your eyes! So you can go about your day after your exam without wearing those sexy thick blacked out glasses or the slide in screen things lol. The staff is great too and really helped me find a super cute pair of RayBans! Thank you Dr. Ensor for always taking care of us! You are definitely the BEST!

Optometrist Chrystina Yu and her optical team Oscar and Wendy were excellent. they were efficient…read morehelpful. and Had patience with all my many questions. Highly recommend this practice . Also, parking and location is very convenient .

I love Dr. Wong. She is so nice and very thorough, explains what she's doing and why she's doing…read moreit, and really listens. I've had a recurring painful eye issue that's been driving me crazy. I recently visited an ophthalmologist with the hope that he'd help me resolve the issue. Long story short, he did not. Not even close. I explained my symptoms to Dr. Wong during my annual eye exam. She examined both of my eyes closely based on my comments and diagnosed the issue pretty quickly. I am so thankful that she gave my poor painful eye the attention it needed. I also really appreciated all the covid-19 precautions everyone in the office took. They went above and beyond to make it clear that all equipment had been cleaned before I used it, to wash their hands frequently, etc. A+.

Love Vivid Sight Optometry! Located across from Massimo on Locust in Downtown Walnut Creek, Vivid…read moreSight is one of the best Optometry offices in the East Bay. I have been a long time client since 2006 and have been coming here since before Dr Villa took over the practice. The space is updated, neat and trendy, Dr Villa and Dr Shakeri are absolute gems. They always manage to make the process of getting your Rx as painless as possible. Connie and the rest of the staff are friendly, efficient and very knowledgeable on what is covered through insurance. I am a lifelong client and will continue to get my glasses and contact lenses from Vivid Sight Optometry!

Vivid Sight was so easy to work with and offers a variety of frames for all price points. They have…read morea decent amount of designer frames from names such as Tom Ford, YSL, Gucci and Prada. It would be nice if they could also add some Chanel and Celine options. However, I wanted some lightweight frames for my new prescription and needed a wider frame. Darlene helped me with finding frames that fit my face and even ordered a size so I could come back later to try. I originally liked a pair of Silhouette glasses, but the price point was above what I was expecting, so Darlene helped me find some Ray Bans as an alternative which I ended up liking better. She was also great with showing me color options on her computer and what would go with my skintone. I ordered just in time for my 2024 insurance benefit and can't wait for my new glasses to come in. I highly recommend Vivid Sight!

This review is more of an expression of gratitude for the exceptional care that Dr. Fleming and her…read morestaff have provided me since meeting them less than a year ago. To refer to Dr. Fleming, Jentry, and Julie as just my "optometrist's office" would be an understatement; they are amazing human beings, and Dr. Fleming is one of the best doctors I have ever encountered. When I was referred to Dr. Fleming during an eye emergency, she took me in the same day and performed a thorough exam to determine the issue. Thanks to her prescribed treatment, I felt relief almost instantly. I truly appreciate how she communicated with me throughout my recovery to ensure I was healing properly. Because she is so detailed and invested in her patients' well-being, she was able to discover other contributing factors to my eye health. She immediately became my primary optometrist, and I have since brought my family to her practice as well. I also want to highlight her staff, Jentry and Julie. They are incredibly kind, and their organization and communication skills are outstanding. The ability to reach the office via text or phone with immediate responses is the best! Furthermore, the online portal is user-friendly and makes completing forms seamless. I always feel welcomed in the office. Oh!! And the selection of eyewear is exquisite. So many niche brands that you just want to buy them all! And, because of her expertise in skin care and services provided in-office? Not only are my eyes better, but so is my skin!! Thank you again for everything you do!!

I have been struggling with dry eyes for years. Dr…read more Flemming diagnosed that I have ocular rosacea. No other optometrist or opthamologist had identified this condition. She also has treatments that no one else had offered. After the initial period of regular treatments, I experienced relief. Now, I have treatments every 6 months and I no longer have dry eye issues. Dr. Flemming and everyone in the office are always helpful. When I almost gave up on treatments (it does take a number of treatments) she would encourage me that the program will help. She is right.

I love Dr. Chan! She is warm and friendly and a great doctor! She answers my questions with…read morekindness and in a way understandable to a layperson. She takes the time to really listen and I never feel rushed. Despite that the office always seems to run on time! The staff is also great! They are super efficient, helpful and nice. And really great at helping with frame selection!!! :-) I have been a patient for 7 years and I have 100% confidence both Dr. Chan and her staff!

I love both of the doctors here! They are extremely personable and are open to address any…read morequestions I have. Last year, I had a horrible episode of floaters and was ready to go to the ER when I was reminded that my OD could have a look first. It was my good fortune that Dr Doherty was available to see me. He explained in simple terms what was happening and what I could expect. On my annual visit today, he again did a great job explaining what had happened and what may be to come. The attention to my care is very reassuring and refreshing. My only ask is for them to carry more specific Asian fit glasses. They few that are carried by Kate Spade are comfortable at all There is plenty of parking in their lot that extends to the back of the building. Their office hours are great too!

I have to rate again. These guys are great. Everyone there…read more I needed to upgrade a prescription They helped me easily and quickly Yesterday it was crowded but they moved through everyone diligently and efficiently This place is the place to come to!!

I came to this place since it was closer to home. The first visit I brought my box of contacts in…read moreso they knew which brand I use and all the details since I was a new patient. The lady was so rude and assumed I brought them in for her to discard? She said we will not take those from you , that is your responsibility. I said lady these are to show the Doctor what I use and need. A full unopened box. Then a year later I have an appt coming up and I called to confirm and they said they called me to confirm first and since I didn't answer their call, the canceled my appt! Unbelievable. So I said forget it then. I'll be going back to my previous Doctor who was far but worth it. The Doctor here was very nice but his staff is inept.