They most affordable and top-quality computer advice in Athens. Rarely does the best price come…read morewith the most trustworthy quality. Sharon and David serve with the utmost integrity. Sharon has the most charming way of over coming the challenge of coaching you in English with the limitations of her native Chinese. I asked my good friend and director of technology for an exemplary school district where to go for reliable computer repair and without hesitation, he said, "Sharon at the mall." She has supplied us with more than eight reliable computers over the 20 years we have relied on her in our small business, and repairs happen within hours or overnight at most.

I discovered this hidden gem by accident. It's on the bottom floor of the Mall, outside Belk's…read more It is run by a charming, friendly and helpful oriental lady. She scrubbed off a nasty virus and installed a new hard drive for me and cleaned up several other issues, with a quick turnaround, all for what I thought was a reasonable price. She was prompt, polite and professional.

How affordable. Great cause. Cheaper than cheap great supply if all kinds. Be crazy to buy or…read morerepair elsewhere.!!!!!

From the owner: Free I.T. Athens is dedicated to providing reclaimed and refurbished technology as well as…read moreeducational opportunities to those in need. We are also proponents of free and open source software. We provide donation based technical support, free computers to volunteers, education, computers for non-profits and community groups, and refurbished computers, parts and accessories through our thrift store. Don't donate your computer to a recycler! Let us put it to good use! We accept donations of computers and computer accessories. We are a 501(c)(3) nonprofit organization so your donation is tax-deductible. For more information on what we accept and what happens to your donation visit freeitathens(dot)org/donate.

I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

Awful service, no communication, and will give you your goods back worse off than how they received…read morethem.

Bad prices, bad service. Had to go to Fixhub in flowery branch instead to fix my problem.read more

Great service had all my iPhone issues solved and at a good price. Would highly recommend to family…read moreand friends

Avoid at all costs. 0 stars if I could. This place destroyed my laptop…read more I rarely write reviews, but this experience was so bad that I feel obligated to warn others. On a Friday, I brought my MacBook Pro to Average Joe for a simple battery replacement. I clearly explained that I needed it back by Sunday because I had class on Monday. They assured me this was no problem and might even be done the same day. I picked it up Saturday afternoon and immediately discovered that my laptop would not charge while the lid was closed -- an issue that did not exist before. When I returned as soon as they opened Sunday morning, I was met with zero apology or urgency despite explaining how critical it was that I have my laptop ready for school. Hours passed with no update. When I finally reached out myself, the technician admitted the issue existed but said he couldn't fix it and asked me to wait until the "MacBook specialist" came in the next day -- after they had already held my laptop all weekend. If they had communicated this sooner, I would have taken my computer elsewhere. When I went to retrieve my laptop and request a refund, I was ignored for about 20 minutes while other customers were helped. Instead of simply returning my device, the technician decided -- without asking -- to install a different battery minutes before closing. When I finally got my laptop back, I immediately heard loud clanking noises from inside the machine, and the screen displayed a brand-new error message: "Battery Service Recommended." At this point, my laptop was in FAR worse condition than when I brought it in. When I raised this, I was told nothing more could be done and that they hadn't done anything to damage my device. The technician then claimed that any damage they cause is a "liability I agree to" simply by bringing my device in -- despite the fact that I never signed a contract, was never shown any written policy, and never saw any sign stating this in the store. I was then falsely accused of bringing the laptop in with that error already on the screen, which is completely untrue. I spoke with the owner, who was dismissive, spoke over me, and repeatedly said, "What do you want me to do about it?" This business showed no accountability, no professionalism, and no respect for a customer's time or property. I ultimately had to replace my laptop entirely because of the damage done here. I would not trust this place with an iPod. If you value your devices, go anywhere else. If you absolutely must use them, document the condition of your device thoroughly before handing it over.

Had a great experience with Chase. He helped my mother with iPad issues that turned out to be…read moreinternet connection issues from ATT. Stayed and made sure she was all squared away before he left. Very attentive and patient!

Incredible experience going to S-4. Chase the owner values your time and appears completely genuine…read morein his dealings with you as a client. I called needing a rush job on a broken laptop and he not only stayed on the phone with me for THIRTY MINUTES to figure out exactly what could be done to make that happen but went out of his way to meet with me after-hours so I could hand him the computer. If you're hopelessly tech illiterate like me and want to talk to someone who'll give you a personal touch and earn your trust, Chase is your man. And by the way, my car wouldn't start after I'd picked up the laptop so he gave me a jump and offered to help get me to where I needed to go! Great guy all around. Un gran tipo

I had a wonderful experience at this store. I dropped my phone in the toilet and fried all the…read morecircuits. Furthermore I have a simple talk-and-text phone that no one knows anything about. When I took it to the AT&T store (my provider) they were less than helpful. I called uBreakiFix and spoke to Mike. He told me that if I brought in another version of the phone he could switch out the board and he could retrieve all my contacts and pictures. I took my damaged phone into the store along with an older version of my simple phone and not only was Mike able to resurrect it, he was able to retrieve everything. He was so nice and patient and he was just as helpful as he could be. I'm taking all my devices there from now on. I highly recommend them...they go above and beyond for their customers. I haven't been treated like such a valued customer in God knows how long!

I went to this store about five months ago, January 2026, because my screen needed repair. They…read moreasked me if I wanted the low quality screen, the good quality screen (comparable to Apple but much cheaper) or the Apple screen. I said I wanted the middle option. That is what I paid for. As soon as I got my phone back (4 hours later- keep this in mind for later in the story), I knew something was wrong. It was shutting off all the time, the brightness didn't work correctly, and my front camera was awful quality. I am somewhat shy and don't like confrontation and I do not want to be THAT person that complains and makes an employee's day harder... so I just told myself to live with it and did not go back and complain. Fast forward to today, May 15th 2026. I broke my screen again and took it somewhere else. When the employee at the other store looked at my phone, he automatically said "you have gotten this replaced before?" because he could tell right off the bat that my screen was not the quality it should have been, had they really given me that "high quality" screen. He starts repairing it and tells me that uBreakiFix did not even put the main screws back in my phone! I have been walking around for FIVE MONTHS without the correct screws in my phone because they screwed it up (pun not intended). He also said he commonly has complaints of people coming from the uBreakiFix store, leaving with a phone more messed up than when they started. At the new store, he finished my phone in no joke five minutes so I am not sure why uBreakiFix needed four hours... to do the wrong thing. Long story short, do not go here and make the same mistake I did. Absolutely not worth the money or time.

Jeremy was so responsive, skilled and compassionate helping my retired dad troubleshoot the…read moretechnology of a TV, a remote and Dish Network. He visited my dad the morning after I reached out and everything was linked together and up and running soon. He is great to work with, and i am sure we will be calling again!

Jeremy was terrific. He solved my main computer issue and a few others, some of which I didn't even…read moreknow I had! Jeremy was patient and thorough in explaining how things were set up. As an older computer user who has only basic knowledge, Jeremy provided exactly the service I needed. As a bonus, he is an interesting person to talk to and made me feel very comfortable with the process of reorganizing and cleaning up my computer. It is a relief to find someone I can trust to help with computer issues- and close to home as well.

Justin Gadlage the owner has been great to work with on my various desktop problems in every respe…read morect. He helped me extensively on some complex problems related to Win 11, setting up a refurbished pc i bought which had some technical issues and a host of other important problems which came up. He was always very prompt, thorough and personable , and was not overly technical in explaining what we needed to do and why. His fees for what he did were very fair in every case. ! I wouldnt use anyone else for any computer problems i have and i have been fixing my own pc problems without help for 25 years so i dont call a PC technician unless i am really desperate!

When I dropped off our old Lenovo laptop with Justin I figured it was a lost cause. We couldn't…read moreeven get any sound to play, had glitches out the ying, yang basically couldn't even play solitaire on it. Justin had it for one day and was able to get the sound back on, and fixed a few glitches. After confirming with me, we ended up wiping the hard drive and came up with a plan that honestly I couldn't believe the was so affordable! He purchased some software that he quoted me, but in the end I didn't need - so the cost was even less. Oh and I had it back in 5 days, probably would have been sooner, but life got in the way (on my part). I was so pleased we gave him a small tip and will definitely be referring him to everyone I know for computer repairs in the future!! Thanks again Justin