When I got on here to write a review of Dr. Ramsdells practice & saw the other persons not so great review, I was a bit surprised. I had the complete opposite experience. Starting at the front desk, the receptionist couldn't have been any nicer. I've been to this office a couple of times & she has always been very sweet & welcoming. My 1st visit was with Melissa Binney, PA, for a body scan for skin cancers. I'm fair skinned & grew up being out in the sun all of the time, & this was prior to sunblocks. I've already had quite a few basal cells removed, so it's very important for me to have a good body scan every year. My previous dermatologist retired quite a few years ago & I've been trying to find another one that does a good scan ever since. This has not been an easy feat! Melissa was very thorough, even going thru my head of thick hair making sure there wasn't anything on my scalp. I prefer someone that's going to be a little invasive & make sure they see anything & everything than someone that just glances at you. Melissa found a small basal cell cancer on the side of my face. I had never seen it, & probably never would have, so I was grateful for her keen eye. I went in today to have the basal cell removed & met Dr. Ramsdell for the 1st time. I thought he was a very nice doctor. Very professional & skilled, but was personable & friendly, as well. The nurse that prepped me for the surgery was nice & fun to talk with. She explained everything that was going to happen & was skilled with the needle...thank goodness. I never felt anything more than a little bee sting when she numbed the area. When Dr. Ramsdell removed the spot, I never felt anything other than a little tug, . All in all, a great experience. that I had not been looking forward to. I would highly recommend Melissa Binney & Dr. Ramsdell to anyone. read more

Today was horrible with the Central Texas Dermatology offices. I picked my insurance plan bc my provider Is and will be in network next year too according to the United portal. I even called my insurance broker who sent me the United screenshot (attached) This office needs to get it together. My physicians' assistant was great. Too bad the office is a mess and overcharged me $125 for self pay instead of $50 for a copay. I guess I need to find another dermatologist office, sigh! Such a shame because the actual PA is a gem. Just refuse to be overcharged any more when they are actually in network with my insurance. Proceed with caution if you visit here! read more

William M Ramsdell, MD - Dermatologists Near Me - Austin, Texas

Melissa Binney is a highly professional provider with excellent bedside manner. She is thorough with exams and always solution oriented by sharing options. Highly recommend her. read more

Dr. Ramsdell performed an upper and lower blepharoplasty surgery on me in March of 2018. Within a week of the procedure, I could tell that he had done a less than desirable job on my upper eyelids and sutures. I had tremendous 'bulging' and irregular suture lines. They looked terrible and at my initial follow up visit, I told Dr. Ramsdell how concerned I was about their appearance and the fact that they were so uneven and did not follow my natural lid crease. He dismissed my questioning it and told me to trust his process. He assured me again that I would be completely happy with the outcome. On my next appointment, they were still the same and you could clearly see they were NOT going to be getting any better. He then told me that he wasn't going to be doing anything about it and that although the outcome wasn't optimal, it really wasn't "that bad" either. I was dumbfounded and shocked. I was actually in tears. He left me with visibly jagged, uneven scars across both of my upper eyelids and then proceeded to basically tell me to "deal with it" when I dared to question his results. I gave my eyes over 18 mos to heal and they looked the same. You could see the scars and puckering in the inner corners even when my eyes were open and I was terribly self conscious about it. I wanted to come back to demand a revision, and was told Dr. Ramsdell had retired. Worst experience ever!!! Thank goodness he won't be able to do this to anyone else as I am literally scarred for life by this careless man. If I could give negative stars, I surely would. read more

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my family and I were patient of Dr Ramsdell for over 20 years. He recommended that I get laser on my face. It was horrI left. He left scarring all over my face. That was in 2018 and now 3 years later the horrible scars and Imprints of the machine he used on my face are still there. He has since retired but so heart broken that he never compensated me or even kept in touch with me to see how I was after being such a loyal patient of his for so many years. He gave me numerous steroid shots after my laser because I had horrible scarring all over my face. I know he is no longer working but every time I look in the mirror I can't help from thinking how horrible he treated me and Westlake Dermatology. read more

I like this doctor is the kindest, nicest, most competent doctor I have dealt with in Austin. He's a lovely man. His staff is lovely and friendly. Their exams are incredibly thorough. They checked my whole body with a magnifying glass. I have never been to a better dermatologist. read more

When my Dermatologist told me I had a skin cancer that required a surgeon, I panicked. Finally, I was told I needed a doctor who does Mohs surgery. My doctor told me to go to Dr Ramsdell. Seeing Dr Ramsdell calmed me down and helped me receive the surgery I needed. Dr R not only is an amazing Mohs surgeon, but he is also a plastic surgeon. He removed that cancer and cosmetically made it look good. read more

I had my first skin check by Melissa Binney last year and she found what turned out to be a melanoma. Dr. Ramsdell removed the tumor and everything went as well as it could. Melissa is super friendly and made me feel comfortable, even when she had to inspect my entire body for suspicious moles. I've been back a couple times since and the staff have always been professional and friendly. The office environment is very calming, which is good when you aren't calm at all. I would highly recommend Central Texas Dermatology to anyone who wants an expert to evaluate them. read more

I give Melissa Binney a five star review. She continually gives me the most personal and best care of any medical professional I have ever been associated with. She truly cares about me as a patient and has called me personally to check on how I am doing. She is truly an angel. I wish I could write the same about the other staff at this office, however I cannot. The only reason I would continue my relationship with this medical office is because of Ms. Binney, PA. Aside from Ms. Binney, the staff is unfriendly. After medical treatments, no visual handouts are given explaining post care of the procedure done in the office setting. When I have called the nurses' station, there have been several times my messages have not been returned or charted in my chart. I must give the office, minus Ms. Binney, one star. I do not recommend this office in general to receive care. read more

Had a great experience with P.A. Mellissa Binney at Dr. Ramsdell's office. She was very professional, very friendly and put my mind at ease over some suspicious skin issues. She was honest, thorough and I left feeling like I had been well cared for. I won't go anywhere else! read more

The office staff and Mellissa Binney, Physician Assistant, are all amazing health care providers and incredible at what they do. Convenient, caring and compassionate describe their qualifications. Thanks to all. read more

I've been going here for almost 10 years with my skin issues. I've mainly seen Melissa Binney every time. She not only is extremely kind but puts you at ease. Thanks, Melissa. read more

My husband has Melanoma and I have Basil Cell Carcinoma. We are so happy with the office. I love Melissa, and Dr. Ramsdell is a wonderful man in addition to being a "Super Doctor". Melissa is so sweet and compassionate. I would not go anywhere else, and I highly recommend them. Ruthie Bolsen read more

Best doctor ever! Not only is he, as well as Drs. McDonald and Prosise, professional, they are also very compassionate and concerned about their patients. I recommend them highly. Their staff is excellent as well as Skin Care Austin, their aestheticians, who are very well knowledgable and caring. read more

Horrible experience. Total wait time more than two hours. But, I also got BERATED by Dr. Ramsdell when he came into the treatment room and saw me reading email on my phone (which I immediately put down when he came in the room). He told me I "was extremely rude and disrespectful" and that my "talking on my cellphone showed extraordinary disrespect" to him and "the procedure". I pointed out that I wasn't talking on my cellphone, that I was reading email which was not any different than reading a magazine. He continued lecturing and berating me about how rude our culture is with respect to cell phone use. I should have walked out then, but I had an open incision. After he finished the procedure, I told him that my time was just as valuable to me as his was to his, and there was nothing wrong with me utilizing the two hours I waited on him while he worked on other patients to read my work email. He didn't back off and re-stated that I was rude and disrespectful. Very arrogant, condescending, and narcissistic man. Also, after berating and lecturing me about the rudeness of using cellphones in front of people - and during the actual procedure - he and his nurse yapped for ten minutes about social/family stuff - - the same type of conversation he would have had to listen to if I had actually been talking on my cellphone. That wouldn't normally have mattered to me but very hypocritical and insulting in this case. Since that experience, I've talked to others who told me they also stopped going to Ramsdell because of the excessive wait times and lack of sensitivity to inconveniencing patients. My wife also quit going because of the excessive wait times which I expect exist because the doc overbooks in order to maximize his billings even if it means patients waiting 1-2 hours. I am also a service professional - if I kept a client waiting 1-2 hours to see me (and then berated the client for reading his or her email while they were waiting), that client would fire me. read more

I have been to see "Dr Ramsdell" twice, in quotes because I've actually only been seen by his physician's assistant. The staff is rude and condescending. The PA is polite, but comes across as insincere. More importantly, she suggested medication that is not recommended for persons with my medical conditions. When I pressed her on this, she disregarded the medical literature on the issue. read more

Dr. Ramsdell is simply an exceptional physician. He has taken great care of several of our family members and successfully addressed some serious issues. My wife had a basal cell that was not successfully removed by another physician and Dr. Ramsdell took care of it with a Mohs procedure. Because of his expert knowledge, great bedside manners and outstanding staff, we'll be customers for as long as he is in business. read more

Thank God for Dr. Ramsdell. I went to see him about a nasty scar I had on my face. It just didnlt seem to heal well and I hoped Ramsdell would make it look better. He took one look at my scar and one look at the original lab report and scheduled me ASAP for Mohs surgery. He is one of the few certified Moh's surgeons in Austin. As he suspected, I had a melanoma growing underneath my cheek. 50 stitches later it was gone, but boy was I traumatized. I framkly didnt see how he could stitch my face up since there didnt seem to be enough skin left. He did and just a few years later NOBODY can see anything! It is truly remarkable. He made such tiny fine stitches and advised me through the recovery. I count my lucky stars that I found him. I now see him for all of my dermalogical check-ups. And my family does as well. He is as good as it gets. And wonderful bedside manner too. read more

I have been going to Dr. Ramsdell for 15 years. Every experience I have had with him and with his staff has been great. They are super friendly and extremely professional. Dr. Ramsdell goes to great lengths to make sure he and his staff are providing both the best care possible but the care/procedure the patient will be happy with. I very much admire these people and I recommend them to everyone. read more