Dr. Taylor was my dentist from the early 2000s until very recently. I switched to another dentist only because the new dentist has longer office hours and is open 6 days a week, not because I was dissatisfied with Dr. Taylor.
One month after switching, my IMPLANT CROWN (placed by Dr. Taylor in 2016) became loose and needed tightening. My CURRENT DENTIST was unable to help me because she does not have the implant manufacturer's driver, which is needed to tighten the screw. Each implant manufacturer has their own tools. She suggested that I return to Dr. Taylor for the adjustment.
I was reluctant to contact Dr. Taylor's office. I feared that he would not agree to see me for switching to another dentist. However, that fear was unfounded.
Dr. Taylor explained to me that there are 5 major implant manufacturers, and he has the adjustment tools for each. It took a few visits (e.g., the crown was sent to the lab for an access hole - easier for future adjustments), but the crown was finally adjusted. When Latarsha (the wonderful front desk person) told him that I would be paying out of pocket (my insurance could not be charged because he's no longer my primary dentist), he waived his fee - even though it cost his office money, and of course his time. When I made the initial appointment, I was expecting to pay several hundred dollars. In the end, I paid nothing.
Over the years, Dr. Taylor had performed several procedures, including several crowns, for me. He has never tried to sell me something I did not need. There are many complaints on Yelp that his cleanings are too quick and not thorough (Dr. Taylor does not employ a hygienist - he performs the cleanings himself). Perhaps he should slow it down a little and take his time. However, it seems that my NEW DENTIST was just as quick when she cleaned my teeth recent. I hadn't had my teeth cleaned in several years and I was expecting it to take at least 30 minutes, but that did not happen. Therefore, unless your teeth are full of plaque, I don't think the procedure necessarily needs to take a long time. My NEW DENTIST did floss my teeth and apply varnish, which should always be done at the end. I do not recall if Dr. Taylor includes these two steps, but you should feel free to ask.
To sum up, Dr. Taylor is a VERY EXPERIENCED dentist with a PLEASANT BEDSIDE MANNER who looks out for his patients. Because of the way he and his staff treated me, I will be switching back to Dr. Taylor. I know that I can count on him in the event (God forbid) my implant crown needs adjusting in the future. I am also confident that he will continue to provide the same OUTSTANDING service that he has in the past. read more