As a new patient, making my first appointment was a breeze. The eye exam was extremely thorough. The frame selection was beyond what I expected and the assistance in selecting my frames was very pleasant. I've purchased my glasses previously with at both a big box store and at a very high end optometrist's office. While the selection was a bit smaller than the big box store, the frames were very sufficient and the assistance in selecting what I needed was beyond helpful. Frankly, the service was far better than the other optometrist's office who definitely didn't act as though they needed my business even though I was forking over $1,500 in cash. I expect my glasses to take two weeks to arrive, and that is standard unless you go to one of those one-hour places so I did not find the wait unreasonable. I was brought in so quickly for my appointment that I didn't even have all my paperwork filled out. I'm very pleased. read more

He accepts VA patients and he's understanding. Also, his receptionist very helpful in scheduling my appointments.

I've had good experiences coming to see Dr. Fleischmann, he is very nice and he is always very thorough. His office staff are also nice. Their office is pleasant as well. read more

Had my eyes examined there a while back Doctor Fleischman was good but there was a employee she was in her 40s maybe early fifties looks like she has Asian in her. She is rude very rude , she rushed me in picking my new glasses and wrote them up before I changed my mind she said. Her attitude was very rude and I ended up getting kids glasses which they don't go always to the back of my ears and she didn't say anything. This lady has to go and I probably start to go some where else after 30 years of going there. read more

Can I give zero stars for the unprofessional staff. the office smells sickly sweet and the front desk person is rude. The doctor owed my wife money and I went to pick up a check which was not ready, twice!!!! Asked why and the office staff was ride and unprofessional Telling me "I told you to come back at lunch!" I replied "I told you I am n out able to. Why would you not ask the doctor when he first came in to give you the check since I was coming back?" She replied in a snarky tone, "I can't tell the doctor what to do." Yes, but you could have let him know I was coming back. When I talked to the doctor finally, he did not have the check either and said "Oh, I don't know the amount." read more

What a wonderful caring eye professional! Top notch, professional, and caring service! Extremely knowledgeable and professional!

I have been coming to this office for 12 years. Dr. Fleischmann is thorough and knowledgeable about his practice and has helped me monitor some conditions I have in a helpful and supportive way. The staff that assist with the glasses selection and fitting are wonderful. Tye (spelling? sorry) is amazing and for two consecutive years has helped me choose frames that are better fitting and better looking than the ones I originally selected. They are all great at fitting and repairing my glasses. I have never been more satisfied with my eye care. read more

I called the office to ask about repairing my glasses. The person who answered the phone said I could come in, quick fix. When I get there at 10 she says the optometrist won't be until 11. What do I need an optometrist to put a screw in my glasses. She was not interested in helping me. Also hung up on me the first time I called. I love the Doctor. He needs to make sure his staff is appropriate. They are the first contact to his business. Not nice 11/1/2021 read more

I have been a patient at Dr Fliecshmann's office for almost 30 years! He has seen my entire family. Years and years ago his office used to be wonderful. Now his front office could care less about retaining business. I have called for three months. To make an appointment. No response. except I received a letter stating my annual check up. No one has returned the call! I even left a message yesterday, personally for Dr Fliecshmann to return my call, he never returned my call. My family will never go back to his office because of the attitude of the girls in the front. Horrible, business ethics! I will also be turning him in to BBB I have several other issues. I told the clerk at the front desk who answered the phone... She finally answered the phone... she took the message. I told her it was personal. And I guarantee he did not get the message! If he did get the message, shame on him. read more

I have tried so hard (for years) to like (and tolerate) this place but I am DONE! And every single time I leave, I'm so irritated. This last visit was the straw that broke the camel's back! I went in for my annual exam which when I made the appointment I specifically requested an exam for glasses AND contacts. They said sure! I get there and talk to the assistant/tech who I reiterated I was there for a glasses and contact exam. Yup, no problem they said. Then when Dr. Fleischmann came in he said that a contact exam just takes to long and then they'd need to fit me and then I'd have to come back, that it would just be too much. I was like, seriously!?!?!! But that's the appointment that I made. Furious to say the least. Oh and the normal exam will waste 2 to 2.5 hours of your time, just to let you know. And he didn't even do the contact lens exam! No one in this office has any sort of speed other than extrememly slow! Then when I ask if I can get glasses and sunglass (both) under my insurance, there was just no way for them to make it work because they charge an arm and a leg for frames and lenses, exam fees, etc. THIS PLACE IS RIDICULOUSLY EXPENSIVE!!! Then to make matters worse... I get a text message stating my sunglasses were in. I went in and 25 mins later (they were not busy!), someone from the back room finally yells out to me from the BACK ROOM that they ordered the wrong lenses for my sunglasses and that they didnt check them until right now so they would need to reorder. ARE YOU KIDDING ME!?!?! Customer service here SUCKS! Soooooo long story short, DONT GO HERE! Go to Costco and SAVE a TON OF MONEY and save your valuable TIME!!!! read more

It was my first time at an optometrist so, needing a prescription for glasses, I chose Dr. Fleishman because it was closest and we had known him as a customer at my wife's place of business for years. The testing was interesting and took only 40 minutes or so. I now have my glasses and I'm back driving safely. The only negative parts of the experience were: after the procedure was done Dr. Fleishman told me to sit and relax. I sat and relaxed. For about 15 minutes. Then I got up and walked to the front and realized I was the only person in the whole office! They'd all gone to lunch! The other part was the guy who assisted with picking out frame styles and ordering them gave me the feeling that he was distracted, would rather have been somewhere else and would not engage in any conversation other than business at hand. All in all it was a strange experience. No complaints about the glasses though. read more

Came here after visiting a different office. They were super helpful on the phone, and when we came in we were welcomed, all of our questions were answered and they helped work out the issues I had at the other office. They have such a large selection of glasses, and also informed me they could order any frame if I had a number to it. Plus they were in my network and very reasonably priced! Even held my baby during my visit, def will be referring everyone I know here! Thank you for being so amazing read more

This place is unbelievable! You'd get no stars if possible. I get my eyes tested at Kaiser since I have glaucoma, macular degeneration, cataract's and blindness in my family. Kaiser has a full history on my eyes and I return there for testing as they have my records to compare changes. I still like to support small business and therefore I chose Dr. Fleischmann's office for glasses. First off I would like to agree with the other reviews that his office staff stinks. I am older and disabled. I drive a disability scooter. I've been to their office probably a dozen times. Not once has any of the office staff offered or just opened the door for me. Coming or going. They watch me go forward and backward probably 6 to 8 times trying to get in the door. Picture doing a 6-8 point turn on a disability scooter. Their sidewalk is very narrow and the door is a pull out going the wrong direction. That's okay I don't expect a hand, it just shows me that people were either raised wrong or they are extremely lazy. I order glasses from them and "as usual" they never call to tell me they are ready, I had to call them. So when I went to get them, they were not my prescription, not even close. They check and say, that's right, we made a mistake and that they will have to send them back and it will probably be 3 weeks since they have to do it again. So now I had to call again to be told that they were ready. I go and the glasses still are not right. So now they say they won't send them back again. They tell me that they won't honor kaisers prescription. They say I have to go back to Kaiser and get a new prescription. I told them that I want my money back and that I'm tired of dealing with them. They refuse. They said that kaisers prescription is wrong and if I go back and the prescription is correct then they will fix them and if not then it's on me. So in my mind there should be something posted saying that they will not back other optometrists prescriptions. You backed it when I bought my glasses there in the past, what happened? You weren't making enough off me? I'm disabled and a senior how rich did you think I was? They said since they had already sent them back twice....umm excuse me but the first time was your error! Not on me! So I had to wait almost another month to get into Kaiser again, get another eye test and there were extremely minute changes but not enough to matter. I have ordered new glasses and I'm stuck with these crap ass ones that I can't see out of. I will never step foot in this place again. Dr. Fleischmann shame on you for not honoring a prescription that was 2 days old, & not backing your customer. Shame on you for having such lazy staff. Your staff should do everything in their power to make you look good and to promote you doctor. Word of mouth goes a long way Dr. You can thank your staff and yourself for losing business. Don't they say that once you quit caring, you should retire? read more

Fast to get an appointment and they answer their phones...so they earned their whole one star. We sat for HOURS. Literally...hours. Waiting for the appointment to begin and for the results etc. It was a FULL half day spent to get an Rx. The glasses took two weeks to get. Less than three months later the finish on the glasses is wearing off and BOTH arms have broken. We spent $300 above what was covered by insurance for these glasses. Including the scratch resistant lenses which are now...scratched. We went in and they had NONE of the frames in stock so we waited another week and a half for them to order some in. We had to call them...they never called us as promised. We went in and what should have taken 10 minutes took 45. And THEN they explain that they can't get his lenses into the new frames. They said they would have to have a new set of frames overnighted for pu on tuesday. I called wed morning and was told they weren't in and check back in a few days. I said...they should have been overnighted on monday and arrived yesterday (tues). She said well call back at 3pm and see if they arrived. I called back and was told they are back ordered and won't be in until NEXT Monday or tuesday (Christmas Eve). Not that they bothered to call and let us know. So now we get to choose spending Xmas even w family and glasses held together on both sides w scotch tape OR spending Xmas eve with these freaks trying once AGAIN to get glasses. So far in under 3 months we have spent 5 weeks waiting on frames. So we have had glasses...what 60% of the time? That's a fail my friends. Big. Ole. Fail. read more

You are forced to give a star but honestly they deserve 0 Very disappointed I purchased my glasses barely over a year ago and the laminate on my lenses have already began to separate . They said my warranty has expired and they cant help me. I WILL NEVER DO BUSINESS THERE AGAIN. read more

Had an issue with my new glasses.........MY fault..........but they fixed it and made me a happy camper..........again!! EVERYONE in the office has always been nothing less than great.....but now there are newer people working there and I have to put them in the very same category...and I say this because they are made of the same stuff that the ones who have been there are made of!!.........AWESOME!! And, the newly remodeled office is fabulous!! Good job, Dr Fleischmann...and staff!! Thank you!!!! (gosh that's a bit gooey!!) read more

I want to point out the ease of making the appointment and confirmation. I find utilizing email and text messages for communications works for me since I work all day and it's easier to respond to by those methods. The staffs were nice and welcoming upon my arrival. Dr. Fleischman was attentive and quick in finding exactly what my vision issues are. Being a first time glasses person, the optical staff made it simple and informative about my glasses options. I will continue coming here. read more

Been coming here since I was a kid, and now that I have my own family I don't trust no other doctor to see them. I know they are in good hands. The staff is also very friendly. I love how the office is very family orientated, I also love how they always carry my favorite brand of glasses. A+ is my book. Would definitely recommend! read more

So I make an appointment for an eye exam Monday at 1 o'clock I arrive 15 minutes early and find a sign on the door saying they're closed and will return at 1:30 I left and called them to reschedule my appointment I was unable to reach anyone as the phone would just go to an answering machine stating that this Verizon customer was unable to take my call. I came back to their office on Tuesday and found them open , I went inside and explained what happened including the difficulty I had trying to phone them , they could care less and said The phone does that and we can make you another appointment, so luckily I just live around the corner from them so I made another appointment Monday morning at 10:30 after sitting in the exam chair for over an hour listening to all of the goings on in the office I decided that they had wasted enough of my time. This is no way to run a professional business, I will not be back. read more

Fast for getting an appointment. You call, your in. Friendly service from everyone there, very helpful staff. They have some super stylish eyewear. I got a pair of Ed Hardy glasses with some bling and some blue and green contacts. Small, clean facility on Rio Linda Blvd. They take most insurance. Go down and SEE them :) read more

The staff was great, Dr. Fleischmann was very thorough with the exam. I'll definitely be back.

Awesome Dr! Been coming here since 2003 for three of my children, he was great with with my disabled daughter! Highly recommend!! Fast appointments and he takes his time to ensure an accurate prescription. A++++ read more

Courteous staff. Brilliant and thorough Doctor. I would certainly be back with my family for annual checkups.

Dr. Fleischmann gave both my husband and I a very thorough examination of our eyes. His staff is excellent and the selection of glasses he has are good. We highly recommend Dr. Fleischmann and his staff. Thank you for your excellent service. read more

Oh WoW!!! Family and I have been going to Dr. Fleischmann's office going on twenty years. Every visit is just refreshing as the first. He is very patient and thorough with his examination. He has an excellent staff that manages his office. read more

Disappointed. Went to go purchase some sunglasses with my prescription in it. Settled for some Maui Jims worth over $500. Power went out at office so employee could not complete the transaction. I called back later that day and twice the next day to provide cc info to individual. Left 3 different messages. I never got a call back. I was going to pay cash. They must be doing well because they obviously could not care any less about retaining my business. read more

The office was great. Dr Fleischmann was very thorough, after the initial exam he couldn't find a obvious reason for me to need glasses. He dilated my eyes and found the problem. Farsighted, slightly. I appreciate his time and effort. I would definitely recommend him to anyone. read more

My experience with Fleischmann William OD was excellent, he was knowledgeable of my rare eye condition and even went over the picture he took with his high tech Retinal Camera to explain to me what it is he was talking about. It was a great! read more

I absolutely recommend Dr. Fleischmann for any and all eye care needs. He is totally invested in his patients and their care. His office staff are the best. They are friendly and very professional. I highly recommend this establishment. read more

I moved into the area a few years ago and didn't have an optometrist so just picked one closest to home. Made an appointment easily with a relatively short wait period, and even got a call letting me know that a cancellation had opened up an earlier time. Dr. Fleischmann was friendly, comprehensive, and spent the time to answer my questions. Well done! read more

I have been going to Dr Fleismanns office for over 15 yrs. Very friendly staff. Helpful in all areas of eye care. Thank you

Great place to go for eye care. Staff is friendly. Plenty of frames to choose from. I would denfinely recommend giving this place a try.

Dr. Fleischmann has been my eye dr. and my children's eye dr. for years. Staff is super friendly; getting an appointment is easy, office is nice and they always check to see just what the insurance will / will not cover. I have had no surprises yet when it comes to the bill. I highly recommend Dr. Fleischmann. read more

This was the best eye doctor appointment I've had in years, if not the best one ever. The doctor, one William Fleishchmann, was absurdly good at what he did, being fast and proficient at his tests while having a warm demeanor and creating a friendly and casual atmosphere. I'm absolutely going to return. If you are near the Rio Linda area, there's no one better. read more

I chose Dr Fleischmann because I wanted an eye doctor who provided the same thorough and consistent level of care I expect from my primary care doctor. My sight is too important to trust to someone who's just a convenience at an eyeglass store and I don't want to be part of a mass production assembly line. Dr Fleischmann keeps me aware of changes and options for the future to ensure my sight will be well protected. At nearly 69, I'm experiencing new issues with vision so it's especially important knowing my eye doctor knows and cares about me. read more

Dr. Fleischmann is the most knowledgable eye doctor I have ever known. He was able to diagnose a rare eye condition my sister had, when no other doctor's could. My entire family sees him and would never see anyone else. He's kind, with a good sense of humor and you know you're getting the best care possible. read more

The doctor & staff are all very helpful & friendly. Very thorough exam & good selection of frames.

I have been going to this office for almost 30 years I'm 35 I have always loved this brother team.