Such a great experience at Natomas Optometry!…read more Dr. Nathaniel Charney, O.D. was so kind and understanding. I really liked his calm, caring vibe , no matter how many questions I had, he answered every single one with patience and a smile. You can tell he truly cares about his patients and knows what he's doing. He saw not only me, but also my 6-year-old and my teen son. We recently started using contacts, and Yo-Yo was amazing helping me learn how to put mine in and take them out , I actually got it on the first try thanks to him! He was amazing! My teen was helped by someone else who was super patient and made sure he felt confident before leaving, even though it took him a bit longer. The front office team is also wonderful everyone is welcoming, friendly, and really on top of things. And the office manager deserves a shout-out too she's so stylish, sweet, and just makes the place feel happy and organized. After having a not-so-great experience at Kaiser, coming here felt like such a relief. My family and I feel truly cared for at Natomas Optometry. Thank you all for being so kind and professional , we'll definitely be back! :)

I ordered a pair of glasses from here and they came in on time, but after I took them home and…read morestarted wearing them, they began to develop a crack at the outer upper corners. I took them back and showed them, so they remade the glasses and that pair did the same thing. After I went back again, they made a third new pair and the same problem happened again, but this time was worse, probably because I never took them back. I wont be using them anymore.

The optics are incredibly well done! They are more accurate…read morethan ther places that I've used for my prescription lenses. I would highly recommend Indi Visual Eyes!

Found my new optician... Curtis is amazing. I appreciate how…read morehe takes his time with you and helps to find the right frames to look your best. My new prescription lenses are crystal clear. Curtis has me as a forever customer.

I was experiencing what I felt was an urgent situation (flashes in my peripheral vision) and was…read moretrying to avoid the ER. I called so many places and couldn't get in for weeks even after I explained what I was experiencing. I called Arden Park Optometry 5 minutes before closing on Monday, and was squeezed in Tuesday morning. The entire staff is so kind and supportive. They even fixed my glasses and tightened them for me (I'm primarily a contact lens user, so I've been putting this off for years). I've had many horrible experiences with optometry and ophthalmology offices over the last 30 years or so, so I was literally shaking. Dr. Paymaun and office staff were gentle, kind, patient, and explained everything that they were doing while they did it. I felt so much at ease - not easy to do. I got a complete and very thorough exam by Dr. Paymaun and I am clear on next steps. This office is a solid trek for me from Elk Grove but it is 100% worth it for me. I highly recommend Dr. Paymaun for all things eye-related.

The following review was written by my husband…read more I've had vision problems all my life so I've seen dozens of doctors and specialists. My previous optometrist had retired so I needed to find a new one. I found Arden Park Optometry by searching for a scleral lens specialist. Dr. Paymaun is beyond a specialist. He is extremely knowledgeable and experienced with all vision types. Easily one of the best optometrists I've ever seen. I urgently needed scleral lenses. I had went to another optometrist last year and they were not able to help my specific problem. All they did was max out my insurance and leave me with junk hybrid lenses.  My wife was pregnant and I wanted to be able to drive her to the hospital on the big day. I went to Dr. Paymaun and he was able to get me a pair of scleral lenses within days! Three days later my wife went into labor and I was able to easily drive her to the hospital. I am truly grateful for it. I cannot thank Arden Park Optometry enough. I will continue to come here and strongly recommend that you do too.

These people are the nicest in town. I have not bought one pair of glasses from them, but because…read morethey're so close to my house I go in there and they adjust them for free every time and are so thoughtful when they do it because of their care, I will likely switch optometrists.

I've been going here a few years and I've had a great experience every time. Both docs there are…read moresuper friendly and are just the right amount of chatty. My front desk/frame picker-outer was very pleasant and helpful as well. I do stick with the basic lenses - seems like they mark up the coatings quite a bit. Already made my appointment for next year.

The ladies at the front desk were awesome! They got my in right away and ran all the preliminary…read moretests rather quickly! I was amazed by the more advanced equipment compared to my previous optometrist. The optometrist who saw me was very quick in figuring out the proper contact prescription just after one trial and adjustment. It's a bit difficult with with needing to adjust for multi focal plus astigmatism. So happy I finally found a local optometrist that I'm comfortable with.

This office does get quite busy so expect your appointment to take a little longer than you would…read moreexpect. I would recommend you to bring your old glasses/contacts prescription so the optometrist will know where to start with providing you the correct prescription. I unfortunately did not bring my old prescription to my appointment. I reviewed my old prescription compared to the one I received from this office and noticed my new prescription is weaker. What I like about this office is that the optometrist listened to my concerns regarding my old contact lenses and was able to provide me with a better brand. I opted to purchase a pair of glasses from this office and it took about two weeks for them to be ready. If you think you will need to make adjustments to your glasses, you must schedule a time to meet with an optician. This is the first time I have come across an optometry office requiring you to schedule a time to make adjustments to your glasses. I had a family member pick up my glasses so I wasn't able to see my glasses until later in the day. I noticed the lenses were a lot thicker than I was used to. My prescription is pretty high so I opted for the high index eyeglass lenses. High index lenses cost a lot more than normal lenses. The glasses I received definitely weren't high index and the way the lenses were shaved down didn't look right at all. I had quite a bit of a back and forth exchange with the office about these lenses not being correct. The office was telling me that these are high index lenses and the lab recommended I get a roll and polish for an extra charge. I have never gotten a roll and polish for any of my glasses. I really had to voice my concerns before the manager jumped in and agreed to send the glasses back to the lab for new high index lenses. It's a bit inconvenient that I had to request time off work to drop off the glasses and then schedule a time with the optician to try on the new glasses. Also, it took about another 2 weeks to get the correct glasses. However, i'm glad the office made things right by finally listening to my concern. The lenses to my new glasses are exactly what I was expecting. Overall, this office isn't the worst place. It's about average. At the end of the day, the office will try to fix the mistake. The optometrist I had listened to my concerns which is a plus as most optometrist just shrug your concerns off.

Clearly they don't want to do business…read more The closing time is 4pm, we were at the door at 3:50pm. The door was still open, we went in, and told them can we look quickly we are a returning customer who already know which pair of glasses to look at. They said no, made us leave. We went out the door, checked the clock, still 3:55pm. They made leave before closing time. We waited in the car to pack and leave, and at 4:01 we see the staff leave. Apparently closing time means their staff leaves, not when customers leave. Won't be coming back.

Amazing team here!! Optical staff are experts in their craft and the customer service is…read moreoutstanding... Once you've utilized their services, you won't want to ever consider another optical option... Come see for yourselves.

Everything looked clearer--like someone cleaned a window I didn't know was dirty. The whole visit…read morefelt easy and kind, and now even small details look brighter. It's strangely exciting to just... see better.

Friendly staff m, spacious rooms, educTional exam, and cool styles of glasses to choose from. It…read morewas a bonus when they directed me towards thr accessory section. Wait time for my frame was 3 weeks.

Went in expecting a boring eye exam and a pushy sales pitch for overpriced frames. Instead, the…read moreoptometrist gave one of the most straightforward exams I've ever had. No drama, no pressure, just competence. Even the frame stylist helped me find something that didn't make me look like a math teacher from a 90s sitcom. Surprisingly easy visit.

My appointment was at the Curtis Park location. Epic experience. Upon entering, I immediately…read morenoticed the accessibility of the waiting room and office. Very wheelchair and other mobility device friendly. Staff is kind and customer service provided is excellent. The exam rooms? Ohmyword! Not only wheelchair and mobility device friendly, but each room is equipped with state of the art equipment and clean. The doctor asked questions about professional and personal lifestyle but also about gaming, which includes wearing my glasses as well. The doctor has an understanding of basic VR and can prescribe lenses for my VR headset. Also the doctor recommended Optase Protect spray to decrease the itchiness and dryness that my eyes experience after viewing computer screens for a long length of time; and the Optase spray works! No prescription required and the spray was available for me to purchase while there. Overall, I enjoyed my appointment and left very pleased and anticipating when my new glasses will arrive. Pros: 1. Mobility device friendly 2. Helpful and knowledgeable staff 3. Great location 4. Awesome doctor 5. Cool array of basic and designer frames. Highly recommend

Great thanks to Dr. Ly, providing me the sharpest vision ever…read more Nice service and office experience.

I was so excited because it's been very difficult to find eyeglass frames for my son - he is 4 and…read morevery near sighted. He's about to outgrow his current glasses which I got online. But I wanted a personal touch/ fitting for his little face. I called the office and they said yes they have frames for kids and sports glasses (I just signed him up for tee ball and the coach recommended them). Just come on in, the receptionist said! Great. My son and I drove to the River City office in East Sac from North Natomas, so a bit of a trek. As soon as we walked into the office, which was a beautiful bright setup- the vibe was weird. The few patients in the waiting area just stared at us and the reception staff were cold. I'm assuming the front desk gal (older Asian woman- I am also an Asian woman) was the one I talked to on the phone and I said I called about the child glasses. She asked me to fill in forms for my son. He is under my husband's vision insurance so she needed the last 4 digits of his social. My husband works at a secure location so does not get to keep his phone on hand. I texted and hoped he'd see it. Meanwhile, we tried on glasses and she asked for a copy of his prescription. I emailed it to her and she said she needed a full copy. What I sent was a screenshot from the Kaiser app, so it doesn't show up well on the phone screen. At that point, I was just frustrated and ready to leave. I told her I wasn't prepared enough to get frames today... which is totally true. Absolutely. But had she let me know over the phone that I should come in with a printed prescription, and the VSP social, I 100% would have been prepared. I heard one of the eye doctors with a patient and she sounded really caring and professional. There is just a cold, unhelpful wall to get to her. And once I get everything prepared, my son and I will for sure be going to another office for his new glasses.

I came here because it is close to my house and it seemed like a nice store. There are hidden…read moredoctor offices behind the storefront with a lot of different equipment and rooms to check eyes. I have now been here twice as the first time they found my eyes were likely just tired and I needed to blink more and possibly use eye drops; this last time I got my first perscription for reading sadly. I work for the state and their visit was covered completely under the vision program through the state so that was nice. Also because my perscription is fairly minor (1.25), they recommended that I just grab a cheap pair of glasses at the pharmacy rather than get fancy expensive glasses through them. They also gave me a perscription in case I did want a fancy pair. I do really like that they suggested something quick and cheap though. Staff greeted me right away and the doctors were also very friendly. The store front seems very nice with a bunch of cute glasses too.

I was working downtown and needed to be seen and Eyes of East Sacramento had availability that…read moreworked with my schedule , I had my eye exam with Dr.Belmonte , she was very kind and informative with options for my eye contacts , I really felt like she cared to provide me with the best options , all the staff I encountered was friendly and helpful in a timely manner , I called to order contacts and appreciated that I was able to pay over the phone and pick up was painless , I recommend this location and I am satisfied with my experience here. Care:5/5 Quality:5/5 Cost:4/5 Cleanliness:5/5 Atmosphere:5/5 Parking:2/5 - very limited