Great response time and accurate descriptions of product. Most the time they can even provide…read morepictures prior to taking the trip to location.

From the owner: WNY based high end, like new, tire retail store with SUV & Pick Up tires. Follow and like us on…read moreFacebook for the most up to date inventory,

Good place for a fair deal. Guy is always ready to get your business. I've dealt with him several…read moretimes in the past few years, even before this location. Check with him before you go elsewhere.

Amaizng fast expert service would recommend to anyone! Brought my truck in right when they opened…read moreand they had me outta there within 45 minutes, excellent pricing, really nice waiting room, they talked to me about my issues and treated me better than any shop ive ever visted!! I will definitely be going back to them in the future when i need new wheels and or tires!

Rare to find honest people(wont rip you off and great value) that do great work. This is the one…read more Great service as auto-shop and communication, very knowledgeable, will always recommend housels, noting as they are the best, you may have to wait a week for a time slot. Only things that could be improvements are a good website for appointment making and services, secondary point of contact for inquiries, they are usually pretty good about picking up calls but haven't found a voicemail for when they miss calls

First time customer. 2017 VW Jetta. Brought it in to have looked at for a self diagnosed issue…read more Everyone is really nice. Got a very quick appointment to look at car for a potential estimate. What I like best is the honestly. They were extremely up front with me and explained everything clearly and politely. That's uncommon these days. Pricing is very fair for the expertise you get with foreign and domestic vehicle repairs. Anyways I would recommend. Stay away from the stealerships !

10/10 service will the manager is the most accommodating guy I have ever met he helped me when…read morenobody else would you guys have a customer for life!

Dunn Tire has great customer service when you're face to face. Dunn Tire has crummy service online,…read morenot face to face, etc. It started when I requested an appointment for new tires. Didn't hear anything from them until 2 days out saying that appointment is no longer available. Had email correspondence with someone and had to wait an extra few weeks because every time I said, "yep I can take that appointment!" It was no longer available by the time I emailed back (which was always same day, if not within the same hour). After all the runaround I finally got an appointment 2 weeks after my first attempt at an appointment. Dropped the car off, got the estimate, they let me use a coupon. Very nice and easy process. Told me it would be about an hour. It ended up being almost 3 hours, I panicked because I had to get to work. I called to check the status and was put on hold and gave up after 12 minutes and figured it still wasn't ready. Eventually they called 2 hrs 45 mins later and it was done. Good in person, bad online and on the phone.

I encountered Tread City about 13 years ago at the Tonawanda location. They were the most…read morereasonable, straightforward, and helpful people. No matter when I called, Nick would always answer and be eager to help. He would go above and beyond to give me more than one option because SUV tires are NEVER cheap. When I discovered they had a location in Cheektowaga, I was estatic! It's closer, and they guarantee tires as well as fix flats. Well, the experience I had ordering tires from Walmart recently had me again needing to order another lug nut lock key because they have either lost it or damaged it in the past. So I have the tires delivered to Walmart and have an appointment just before Christmas. Once again, they call and tell me the lock remover is broken, and I need to take it to the dealer to get it removed. I noticed a few weeks ago that there is a Tread City in Lockport. I decided to give them a call to see if they can somehow get the lock that is stuck on. I speak to Adam, and he is as nice as can be. He tells me to come in before a certain time to assure me enough time for him to get it done. He comes and explained he can take them off, but he may have to replace the locks with regular lugs to avoid the problem. They take care of everything in a matter of minutes, and all is well. This tire shop is sharing a building with show plows and other sales items. But it's nice and clean.

Long wait & the next day had a tire go flat....they sold my a used tire with a nail in it. I won't…read morebe back to this tire shop. Car haven't been right since they serviced it. Had to go somewhere else... they really wasted my time & money

Went here to have my practically new tire fixed. I was told it had a nail in it. They patched it…read moreand I went on my way. A couple days later, the tire went flat as I was driving. Had it towed to the nearest Mavis (Williamsville) where they patched the tire again for free. A couple days later, it was low on air. I was in Buffalo and went to the Mavis on Delaware Avenue. They said the patch had been done from the outside and should have been done from the inside. They showed me the tire was shredded inside and said I was lucky it didn't blow. Then they sold me another tire. I'm so pissed off. I hate having 3 of one tire and 1 of another, not to mention all my time wasted being stuck on the side of the road!

I give this place a 0/10 was told they'd do anything to get my car going right again as in ordering…read morenew breaks lines etc. Was told to bring Malibu in to get lines changed they then told me sorry we don't do break lines after the mechanic told me 2 weeks ago he could do it no problem. Shitty business practice do not recommend this place 0/10 will find someone else to take my business instead.

Dave took my car in after I got stranded in Lockport due to my trust in a backyard mechanic. After…read moreBMW dealership told me there was a 2 week waiting list to be seen, Dave told me to have the car towed to his shop and he would do his best to get me back on the road. I had to extend my trip but Dave was very accomodating. He showed me every piece he took apart and explained everything. His price was fair and his work was excellent. I am home, happy and safe...confident that my car is properly repaired. THANK YOU.

8/4/21 I took my vehicle to Mongielo's auto repair in Lockport . I met with owner Dave and told…read morehim i needed front brakes and rotors for my Dodge Caravan. He gave me a price and i left my vehicle there and returned home. I received a phone call shortly after being home that my vehicle was finished and ready for pick up! Mongielo's had the best prices believed me i checked around, was fast, and very professional as was the mechanic who worked my vehicle. I found the shop for mechanics for all my family auto needs and tires. thanks tony