Came for an oil change for my Ford Escape and they somehow broke the clips or connectors on the…read moreheat shield so I it keeps on falling down. I have come back three times to them and the problem still isnt resolved.

To provide a little context, my drivers rear tire has been leaking a LOT of air over the last…read moremonth. I haven't really addressed it besides filling it with air at Mavis because (to be honest) it was a headache i've been putting off. I stopped at the Mavis on Transit on my way home back to Rochester for air, and their pump wasn't in service. Their mechanic Burra came outside and told me to pull around to the side and he'd put air in it. Without me even asking, he tightened my valve stem which was loose and offered to patch my tire. Granted, I didn't come here expecting to pay anything, but I knew it needed to be fixed and he got me right into the garage on the spot. Truly some awesome folks that work here, especially Burra, who show they care about the people who stop in. If i'm in Buffalo and need a new tire, I know where i'll stop now!

My family and I have been going to Jason for nearly two decades. Fair prices, good service, great…read moreselection. Highly recommended.

I dropped off 2 camper rims today for new tires I already ordered. I drop them off and owner tells…read moreme they will be done in an hour to hour and a half. I didn't even need them today, but I'll take a quick turnaround. I come back before closing and call on my way (no answer, which is common from my experience) to see if they are staying open as they close at 5pm and it's about 20 minutes til closing. I get there quick with about 10 minutes to spare and the wheels are in the same spot I left them outside. I walk up to them and they didn't do them. Not a huge deal but the owner or manager whatever he is, is outside on the phone. He sees me standing there and waves me off as in "beat it" and barks out "I'll get to them when I get to them, we're busy we'll do em when we do em". I'm confused so I approach him and calmly say "ok I just came back because I knew you were closing and you said an hour to an hour and half." I have zero attitude, I'm not mad, irritated, or annoyed. I'm just trying to have a quick conversation before I head out because that was weird and aggressive. He waves me off again and repeats "I'll get to them when I get to them I'm busy they're not done yet I'll do em when I got time" and he keeps waving me off as if to say "get the hell outta here". His tone was aggressive, this wasn't normal behavior nor was it necessary whatsoever. I said alright I'll just take them now then, because I'm not a real fan of getting yelled at by the disgruntled tire man when I'm being nothing but polite and would have been completely understanding to him not being able to do them if he didn't start barking at me for no reason. His reply was "whatever, good!" and the last thing I said was "this one's on you." Because you sir are the only reason that whole thing went south, not me. I'm the most reasonable person I don't think I've ever left a negative review of a business in my entire life but I was is disbelief at the attitude from this guy the moment he saw me standing there. I'm not one of your kids or employees you just bark at because you're in a bad mood so you decide to take it out on me. It's safe to say I'll never return to this place again and I've literally been going here for as long as I can remember. What a weird unwarranted interaction from this man and whatever is going on in your life to cause you to speak to people so dismissive and aggressively for no reason at all, well I hope it gets better. And while I'm at it, I never complained about the last wheel I brought that your guys damaged so badly I had to bring it elsewhere to get dismounted, repair the rim, and mounted again. But now I'll add that one here as well. Very unprofessionally run business is all I can say.

As usual I never check to see when my car inspection is due. This year was no different. So it's…read moreThursday before the 4 th of July and I realize my car was due in June. I start calling to get an appointment.first the dealership I bought my car. Three weeks. Second , i won't mention but the guy in on the phone, and I quote, " you're a funny guy"!! Really? That's how you treat your customers? Guess who the funny guy is? And I'll never recommend your place, ever!! The third wielands on transit near Clinton. The voice on the phone was extremely pleasant and said the best she could do was Monday at 12:30 I said ok. She said if you can come in early sometimes we can get you right away. Monday came. I did as she said. Was welcomed by a very pleasant man. Told where to pull my car. I got out and soon , like 5 mins my car was getting inspected. The mechanics were pleasant and didn't try to upsale anything and just did the inspect . It passed and I was out before my 12:30 time. I paid and I would be recommending their business. So if you want to be treated like a moron, go anyplace but Wielands. Because here you're gonna be treated with respect and know that you vehicle is going to be treated with utmost care. Thank you Wielands for helping me in a tight spot when others just laughed at me!!

Not a chain. Friendly employees, quick service. I always come here for my inspections. They send…read moreyou reminders with money off. I'll take it! I've stopped here several other times with random things. For them to replace my wipers, to attach my registration stickers, things like that. Not a problem at all. I don't hesitate to come here

Don't come here if your a woman unless you enjoy having your concerns about your car ignored and…read morebeing spoken to like your dumb. The worst customer service experience linked below was a part they pulled out of my vehicle after telling us they just needed to rebalance tires. Then to top it off he apologizes to my husband for "making me mad" he wouldn't take accountability with me to tell me how he would address the problem for MY car Incompetence and misogyny on full display.​

Called yesterday to get my brakes looked at (and replaced) and an oil change. I got it all fixed…read moreand back home within 24hrs. Everyone was respectful, from the techs that told me where to park, to reception, and then Bob. As a woman in her 20's, I've had some unpleasant auto shop trips where they have lied or tried to upsell me. This shop did none of that. Price was reasonable, they did what I asked and didn't try to push anything more on me. 10/10 will be back for maintenance and I highly recommend this shop to anyone else.

I have been going here for an oil change for 10 years - same price. When I went in to have my oil…read morechanged recently, I was told I could no longer have the usual oil change, that I paid $39.00 for. Now , according to "policy" I now have to have the oil change that costs $90.00+ , for the same car that I have been taking there for years. I wonder if this has happened to others. I know prices have gone up, but I suspect price gouging. I will never go there again. I started going to the one in Hamburg several years ago - no problem. The center on Ridge Road in West Seneca is the one I have been dealing with.

These guys got me in quickly and helped me out with a problem while I was in town for a family…read moreemergency. Good people work there

Called last week with issues, made an appointment. Brought it in, they call told me issues. They…read morediagnosed, confirmed issues, ordered parts and repaired my SUV within 1.5 days!! Have my vehicle back and it drives like new!! Thank you Dennis, you have earned my gratitude and will spread the word about excellent service!!

My review is not based on quality of service. It is based on the quality of the employees who work…read morethere. I was teaching a new student of mine to ride (motorcycles). We were on French Rd. at the front of the line waiting for the red light to turn green. The light changed and as we were making our left onto Transit Rd. He took a spill and took me down with him. Dennis and Jeremy came running out to help before we had even stood up. That might seem like a thing most people would do but actually, sadly they don't. But these guys did. So thanks, guys :)

Yes, they are more expensive than other places. But you can drive up without an appointment, get…read moreyour oil changed without having to get out of your car, and drive off in just a few minutes. That's why you're paying extra. Also, they only do a few things. An oil change, an air filter, wiper blades....They don't overhaul engines, they don't do AC repair, they don't sell tires. So when you go there to get an inspection, if something is going to fail, you know it's because it failed and not because they are trying to get more money out of you. (Not that all places do that, but you have piece of mind that it's not being done here.)

Update as of 1/31/26. I have been to this location multiple times since i last wrote my glowing…read morereview. Since then every-time i go I'm stuck waiting for an inspection or told the inspector went home so no inspections the rest of the day. Isn't the whole point of valvoline to be able to pull in get your vehicle serviced and be out in a timely manner? Maybe i was just lucky the first few times i went and was able to catch the right time to get an inspection and oil change. I could have just made and appointment somewhere else if i wanted to wait an hour for stuff to get done.

Two years in a row, I walked in ( without an appointment) for an inspection…read more The gentleman immediately performed and I was in and out in no time!

Rick was great. Prompt and great service every time I…read morehighly recommend for all your auto service needs