I had my truck lifted by Jim deans. I read good reviews and heard good things. I even read a review…read morethat said, "any bad reviews are coming from people that don't know what they are talking about". Well, with my experience, and multiple engineers in my family that work for Chrysler and gm, i can confidently say they did a bad job. first, they don't do alignments there. And they dont tell you that until you go pick up your vehicle. Jim knew I traveled an hour there to get work done by him. I picked my truck up and had to drive it for an hour unaligned on brand new tires, because of the labor shortage I was not able to get an alignment for over a week. I use my truck for work and was left with out it for a week. So that's less money coming In for me because Jim neglected to even mention an alignment. ( I would've made an appointment to get one done on the same day the truck was done had I known they don't do them) second, There were two skid plates left loose. This in of itself was not an issue. Sure, I can tighten a few bolts. But it made me wonder what else they didn't tighten so I checked the torque specs Recommended by the manufacturer (bds) and not a single bolt was torqued to manufacturer specifications. I asked them about it and he said "oh no one actually does that, we just tighten them with the impact". so if you are looking for a 75% completed job. This is the place to go.

Put my lift kit on wrong. They Never cut a piece, which is why I didn't do it myself and therefor…read morethe alignment was wrong. So my tires cupped bad, and fast. They eiher forgot, too lazy, or didn't have the know how to cut the tie rods so the alignment off 1.66 degrees. It should be in-between -0.10 to 0.30degrees total toe. The left toe was .95 and right .71. This caused my front right tire to wear incredibly cast on the inside. Completely smooth while the outside of tire had still an inch of tread. Also, it took them 3 days. A day and half of it was taking sensors off old wheels and installing them on new ones. So had someone else fix their mistake and had to buy a new set of 35's. Their mistake caused my tires to wear out 40miles too early. Thanks for the the unsatisfactory work.

Took my 2020 Ford F150 to Scruggs Automotive in Elma for a Bilstein front and rear suspension kit,…read moreordered aftermarket Fuel wheels and had them mount/balance/install new Mickey Thompson tires. Their quote was reasonable and competitive with other shops in WNY, however their 3 year/36k mile warranty was far superior, and the 3% back on your entire purchase (parts AND labor) was unmatched as well. My truck was dropped off after hours and completed the following business day. Nick was easy to work with and kept me informed throughout the entire process from ordering parts to the completion of the installation. My truck looks better than I could've imagined and I will definitely be recommending Scruggs to any friends and family looking for a reputable and reasonable shop.

I brought my 2022 to Neighborhood Car Care - Elma after noticing a bulge in one of my tires. Since…read morethe vehicle was already there, I also authorized an oil change and left my vehicle overnight to await the inspection. After inspecting my vehicle, I was presented with an estimate of approximately $4,500 in repairs, not including the cost of replacing all four tires. The estimate didn't seem right to me, so I declined the repairs and went up to pick up my car. I watched the technicians pull my vehicle out of the garage following the oil change, paid my bill, and drove about 30 miles directly to my regular mechanic for a second opinion. I'm incredibly glad I did. After a thorough inspection, my mechanic determined that the extensive repairs recommended by Neighborhood Car Care - Elma were not needed. The only repair my vehicle actually needed was a new set of tires because of the damaged sidewall. Even more concerning, he found blowback oil from an improperly installed oil filter upon lifting the car to do an inspection when I arrived. He explained that the oil filter and O-ring had not been installed correctly during the oil change that had just been completed. He corrected the issue, and I was fortunate he caught it when he did. Left uncorrected, it could have resulted in a catastrophic engine failure. I called Neighborhood Car Care - Elma immediately and explained what my mechanic had found. They apologized and stated they would refund the cost of the oil change. Between the approximately $4,500 repair estimate (before tires) for repairs that my mechanic determined were unnecessary and an improperly installed oil filter on a routine oil change, I have no confidence in the quality of the work performed. A routine oil change should be just that--routine. Based on my experience, I believe it's better to steer clear.

A few years ago my Ford's engine sounded like it was going to choke and die. I was able to limp…read moreinto Dan's Auto, expecting to need a new engine. One of his sons came outdoors and took a look under the hood. He reached his finger down to a tiny port on the side of the running engine, and as soon as he covered the hole, the engine smoothed right out. He said it was a vacuum leak. He reached into his shirt pocket, took out a little rubber nipple, and installed it on the hole. I was good to go!! I asked what I owed him, and he said, "Nothing." Where else can you get honest service like that?

If you find yourself in need of an honest mechanic, this is your place. Dan was the owner and left…read morethe business to his son Paul. They repair just about any vehicle, have three service bays and a number of mechanics available. While the shop is not modern, quite historic, in my opinion, they do it all. As an example, Paul still offers FREE air!! I have had everything from a flat tire to a complete brake job performed on my late model vehicle. I was concerned about the cost of repairs and Paul was willing to work with me on the a different solution to save me some money. Don't let the shop appearance fool you, the best mechanic's in town are at Dan's Auto Repair. The price is ALWAYS fair and the service is top notch.

Yesterday I took home my Jeep Wrangler Sport, This is the Second time I have purchased a vehicle…read morethrough Transitowne West Seneca within a 3 month period. The first time I came to this dealership I came specifically because of positive reviews of salesmen Glenn Colton. I was not disappointed, I can assure you Glenn will surpass your expectations. That day I was shopping for my girlfriend. We were able to leave the same day with a Jeep Cherokee. (same day delivery on the Wrangler as well) . I came back to buy my personal vehicle because of how flawless the first experience was. Sales Manager Alyssa Witkowski is also very passionate about her position and was able to work with me through the financial portion of the deal and was a pleasure to sit with. Overall The experience at Transitowne West Seneca will be better than other dealerships in our area. I know from experience as I have purchased 5 cars in the last decade and my two most pleasant purchases have been through this dealership. Some extra advice: 1. Do not use just one website for reviews certain sites people only post to when an odd ball situation occurs and they need some where to vent (we all do it). 2. Come prepared- No matter what dealership you go to prepare the best you can to know what others have paid and/or what rebates you qualify for. Know your credit score and debt to income ratio. Be weary of dealership pre-configured finance calculators they will often fill in a down payment to make the payment appear cheaper. Use your own finance calculator that will calculate tax and interest rate.

Buyer Beware - My Sister's Experience at Transit Town (Elma)…read more Sharing this so others don't go through the same thing. My 21-year-old sister had her car towed there because it wouldn't shut off and was stuck in park. After sitting there for a WEEK, they told her it needed a battery... and charged her $550. Problem is--that wasn't the issue. When they were questioned about it, the dealer hung up on my dad twice. They then said it needed more diagnostics (more $$$) and wouldn't release the car unless she paid. No return call from management either. We had it towed to another mechanic... and within ONE MINUTE they found the real problem: A bottle cap stuck in the transmission. Fixed immediately. No charge. There are honest mechanics out there--but this was not one of them. Just a heads up so no one else gets burned.

Extremely disappointing and insulting experience. I contacted Fox Tire in advance and gave them…read morefull details about my set of four Hankook iON EV winter tires, including the size, mileage, tread depth, condition, and no repairs. They told me they purchase used tires and that the range is typically $10-$80 per tire depending on condition and demand. After I brought the tires in, they offered only $10 per tire, then raised it to just $12.50 per tire. That is $50 total for four good-condition EV winter tires that originally cost around $1,000. The offer was ridiculously low and felt like a complete waste of my time. I would not recommend bringing used tires here unless you are ready to be lowballed.

absolutely awful service. Has anybody heard of two month old tires being bald because somebody hit…read moreyou two weeks ago ALL because you haven't gotten your car fixed because at the repair shop yet because the parts aren't in yet and it's still drivable. but yet I got four brand new tires two months ago and two of them are completely bald. They will do nothing to help me and/or warranty them out. Worst business I've ever done waste of money.

Used cars were clean excellent values Staff helpful and knowledgeable would recommend this auto…read moreshop for service and buying a vehicle

i can't believe this place doesn't have more bad reviews…read more. STOLE MY PLATES. DENTED MY CAR.

Purchased another set of tires last year and just got a screw in one. Was able to take advantage…read moreof their free repair service! I figured I'd update my review because the purchase of the newest tires and this service visit were both good. It's invaluable to have free repairs and the other perks of buying from Dunn. Unless I find a killer deal elsewhere this will continue to be my go to tire shop.

Back at the beginning of December I went in to get a seasonal tire changeover. My appointment was…read moreat 4pm and I didn't get out until 6:15pm or so. Annoying but I understand they're busy at the end of the day when folks get out of work to take their car there. After leaving and driving all of 5 miles (and picking up my mom to go to a concert), my rear driver tire was flat. Pulled over and changed the tire. Already I planned on returning the next morning for a refund or some sort of compensation. At this point it was too late to go to the concert (also due to the fact that the appointment took over 2hrs) so we decide to go get dinner in east aurora. Hesitantly, I get on the 400 and after about 30 seconds of driving on the thruway, second flat tire, this time it was my rear passenger tire. Called roadside assistance and waited 2hrs on the side of the 400 at night in December. When roadside arrived, I realized my front passenger tire was also flat. Roadside took us back to the Union rd Dunn Tire location. Thank god the first tire went on a 30mph road and the second and third tires went while speeding up, not when I was at full speed. If I had been well on the thruway doing 70 and both tires went at once? Myself and my mother could have been seriously hurt or worse. The tires, upon closer inspection, were not attached to the wheels properly so when I turned my vehicle they started to slip off. Unbelievable negligence. I went in there the next morning and had the manager look at my car. He took it in and redid all of the tires as well as replaced the two rear tires. His explanation was that the valve stems were not replaced properly, which frankly I think is bullshit and I guess a better sounding excuse than "yeah my employee didn't properly install tires at a shop called dunn TIRE". He was apologetic and offered a full refund. I don't remember his name but he was good. Whoever worked on my vehicle should never touch one again, and after escalating this with a DM via email, I eventually stopped hearing back. I can't stress enough how much worse this could have been. Maybe this place shouldn't hire a bunch of 20 something year olds that skipped steps in their job bc they wanted to leave on time on a Friday night. Do not go to this location. It was my first time after only going to the McKinley pkwy location prior. Absolutely do not let those people do anything to your car.

Called to have a tire serviced, left a message on their voicemail. No indication that they were…read moreclosed due to covid. No return call. Hence, 2 stars. Next day I found another company who was onsite within an hour to plug a flat. I'll adjust my rating if/when I call to use their service in the future.

Bison Tire Service is awesome!! I fear taking my vehicles in for any service, especially when it…read morecomes time for new tires. John (owner) is meticulous and fast with his work. This is the 3rd time Ive used BTS and its always a pleasure. I recommend him to all my friends and coworkers. What's better than not having to leave your house and saving money over the big name competitors? Its a win-win!!

As usual I never check to see when my car inspection is due. This year was no different. So it's…read moreThursday before the 4 th of July and I realize my car was due in June. I start calling to get an appointment.first the dealership I bought my car. Three weeks. Second , i won't mention but the guy in on the phone, and I quote, " you're a funny guy"!! Really? That's how you treat your customers? Guess who the funny guy is? And I'll never recommend your place, ever!! The third wielands on transit near Clinton. The voice on the phone was extremely pleasant and said the best she could do was Monday at 12:30 I said ok. She said if you can come in early sometimes we can get you right away. Monday came. I did as she said. Was welcomed by a very pleasant man. Told where to pull my car. I got out and soon , like 5 mins my car was getting inspected. The mechanics were pleasant and didn't try to upsale anything and just did the inspect . It passed and I was out before my 12:30 time. I paid and I would be recommending their business. So if you want to be treated like a moron, go anyplace but Wielands. Because here you're gonna be treated with respect and know that you vehicle is going to be treated with utmost care. Thank you Wielands for helping me in a tight spot when others just laughed at me!!

Not a chain. Friendly employees, quick service. I always come here for my inspections. They send…read moreyou reminders with money off. I'll take it! I've stopped here several other times with random things. For them to replace my wipers, to attach my registration stickers, things like that. Not a problem at all. I don't hesitate to come here

They have Great service and very timely. More than fair prices!…read more Very friendly and pleasant people.

I had an inspection, oil change and tire rotation. As always the staff was courteous and…read moreprofessional. I would highly recommend Park Ridge Auto Care