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Batavia Automotive

3.5 (8 reviews)
Open 8:00 am - 3:00 pm

Services - Batavia Automotive

Check engine light

Engine oil light diagnosis

Auto general diagnosis

20 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Batavia Automotive Photos

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Kolb Family Automotive

Kolb Family Automotive

(4 reviews)

I could not be more satisfied with the entire team. Great service from start to finish. The price…read morewas more than reasonable. I had my car back in less than 2 hours, awesome job guys. I would recommend Kolb Family Automotive to family and friends, and anyone having issues with their vehicle. I know they will be my choice.

I brought my 2013 Ford Edge to Kolb Family Automotive for multiple electrical issues including…read moreclimate control problems, windshield wipers not working, an airbag light, and service advance trac warnings. Their online scheduling system originally booked my appointment incorrectly for 4/2 instead of 4/3, but they did agree to still look over the vehicle, which I appreciated. After diagnosing the vehicle on 4/3, they contacted me with recommended repairs and I approved the work. My vehicle remained there for over two weeks and I picked it up after hours on Friday, 4/24. Immediately after pickup, I realized several of the original issues were still unresolved. The windshield wipers still did not work, the airbag light was still on, and later I discovered my backup camera no longer worked and the ambient temperature display now only showed dashes instead of a reading. I texted them that same evening regarding the unresolved issues. A few days later, I was told the wipers had essentially been forgotten about after another repair was completed and that the airbag concern was not something they worked on due to liability reasons -- something that was never communicated to me upfront despite being one of the main reasons I brought the vehicle in. The only repair that appears improved are the brakes, however now the vehicle shakes while braking. I can finally turn the heat off, but now my AC no longer works either. What was most disappointing to me was the lack of follow-up afterward. I sent a respectful message explaining my concerns after picking the vehicle up and never received any response. At that point, it stopped feeling like an honest mistake and started feeling like my concerns simply were not important. I understand older vehicles can be difficult to diagnose, but after spending a significant amount of money and being without my vehicle for over two weeks, I expected better communication, more thorough follow-through, and confirmation that the original concerns had actually been resolved before returning the vehicle. Overall, I left feeling frustrated and disappointed with the experience.

Chili Automotive - Clean and comfortable waiting area!

Chili Automotive

(10 reviews)

These guys were awesome! We live in Buffalo but were visiting family in Rochester. On our way home…read morewe noticed our tire was going flat. By luck we pulled in here, to inspect our car and get off the road. They were closed but by chance a gentleman was doing inventory or some extra work. He came out to see if we needed any help. He got on the cold snow covered ground and went to work locating the hole. He quickly determined he could patch the tire for us and did so. He could have stayed inside we would have never known he was there. We knew the facility was closed, we just pulled in to get off the road. This good Samaritan came to our rescue and boy was it cold outside. Thanks for your help!!! We would have been stranded forever because we didn't have a spare tire. You guys are the best.

Chili Automotive is fantastic!!! They go ABOVE AND BEYOND ! Multiple people there have ! I trust…read morethem with all my cars needs. I have Mercedes and the dealer said what I needed done. Chili Automotive took a look at the recommendation and could specifically say why they thought it wasn't needed at this time. They noticed a tire that they put on was different the next time I came in and asked me if I changed it and I told them no asked me if someone else had driven my car and I said no until I realize I was at a hotel and then valet kept the car in a parking garage for three days. He actually called two places and gave me the number of a third for the type of tire that was sold in Ohio. As a single mom, I didn't have a ride home. The owner drove me home so again they go above and beyond. Elisa

Transmission Exchange

Transmission Exchange

(8 reviews)

Last Wednesday, while preparing a return trip to New Hampshire from the Buffalo area my…read moretransmission fluid started leaking. I immediately reached out to the West Herr Nissan dealership at 4:30. After waiting an hour for a return call, I placed a second call. The service manager instructed me not to drive, and to have the vehicle towed to their dealership. The service manager then stated that they would not be able to look at my vehicle until Friday or Monday. My choices, a 15-hour bus ride home, a one-way car rental, or an extended stay at a hotel with no transportation until they figured it out. John at Lamarco's Auto Service, an extremely kind gentleman, put me in contact with Chuck at Transmission Exchange. Upon my arrival, my car was immediately put on a lift and the issue identified as a rotted transmission hose. During my wait, Chuck did everything in his power to make me feel welcome and comfortable. I was even invited to join the crew for lunch! Transmission Exchange diagnosed the issue, completed the repair and I was on the road within a couple of hours. After my negative experience with West Herr, I had given up on receiving any kind compassion regarding my circumstances. A big thanks to Chuck, Mom & the crew for restoring my faith in the humanity. You guys rock! Lisa

I took my car here after seeing that they had good reviews online. However, now i regret taking it…read morethere. When i first went there Chuck was very nice and friendly. called me back within a couple hours to let me know that my transmission needed to be rebuilt. He said it would take a few days. My vehicle ended up being there for 9 days before i got it back from the transmission rebuilt!!! when i got it back, immediately i knew something was wrong so took it back and spoke with Joe. Joe claims he drive it around and also had the owner Chuck drive it and both said it drives perfectly. Another week goes by and i take it back because its definately not driving perfectly as they said it was. Now this time Joe said oh yea i feel what youre talking about i think its the motor mounts but we dont fix that here we only do transmission work so youll have to take it to a general shop. Immediately i took it to another shop and within 10 minutes they found that one of the engine mounts was left loose and the bracket was damaged! This was NOT an issued before i took my car to Transmission Exchange and the fact that they refuse to help me now that they got their money is unbelievable!!! I will never go there again nor recommend anyone to trust these people with their vehicle. DONT DO IT!!! Once they get your money they will blow you off And not take accountability for any errors they made have made. Sincerely, Truly Disappointed Customer

Batavia Automotive - tires - Updated May 2026

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