Honest , thorough, professional. Brought in 2011 BMW for brakes and check lights. No upcharges,…read morework performed perfectly.

Well, let's see... I first took a motorhome to Hillmans for…read morea "pre-purchase" inspection that was apparently never done, as when I had to remove the engine cover weeks later, there was an animal next, obviously old, on top of the engine block. Hillmans told me the unit was in good shape. 2 weeks later, returning from our second camping trip (local, thank goodness), we overheated. Since I had already scheduled service for a generator that kept stalling and a refrigerator that didn't get cold (thanks for the "pre-purchase inspection...), I added that to the list. After two days, I called for an update and was told the radiator needed to be replaced. Three days after that, I cancelled my scheduled camping trip due to not having a motorhome to go in. I was told the new radiator was $1500.00 but they could send the old one out for a re-core. A week after than, I again called for an update and they claimed to have not heard from the radiator shop but my generator had been repaired and the refrigerator was cold. I expressed my displeasure that Hillman had not called me and that I had to keep calling for updates. Long story short, they never called me until I called complaining and, after two weeks, I had a new radiator and a refrigerator that still wasn't cooling. The generator was untested. Ricky at Hillman told me he'd price a new reefer and get back to me. Still waiting for that call. Meanwhile, the motorhome has been leaking transmission fluid in my driveway and any other place the unit has been, the generator continues to stall and I finally got the reefer working myself. The motorhome is now at another shop, and the first question I got was "who put this radiator in? All the transmission lines are cross threaded and leaking". I paid Hillman $3,000.00 for all this work and the only thing I got was excuses and a poorly installed radiator. Lesson learned.... 10/8 - Update from the shop fixing what HIllman didn't: ""Good evening Bob, just letting you know I literally just closed the hood on your RV & it's all set for pickup tomorrow....Please give me an idea when you're going to come by and pick it up.... We will talk then about going after the place that did this terrible butcher job." and "but we definitely need to get your money back from those hacks."

Once again the service that was done at West Herr Honda was excellent! Paul the service manager was…read morevery detailed and knowledgeable about what needed to be done with my Honda CRV. They were very efficient with my vehicle and it was done in a timely manner. I am very satisfied with the service provided and highly recommend West Herr Honda.

No need for me to reply, come up with a professional solution. Don't let silly incompetent kids…read moredetail new vehicles that people have saved up for their whole life. This was unneeded stress that me or anyone else doesn't need nor should we have too. A responsible intelligent experienced person should be handling 45,000.00 plus vehicles. I always recommended West Herr, now l have to hesitate ? Have to stop at Basil and see if they have their own experienced professional people detailing ? The cost, paperwork, detailing and the hoops you have to jump through nowadays is too much. I will probably never buy another vehicle ? I dread the thought of it.

Came here for my annual inspection. I was a week away from being overdue and I was about to leave…read moreon vacation so I needed to find a place closeby so I could get in and out. I had no problem finding the place- the building is right off of Transit Rd, literally. There is no driveway- you just pull right off the road and you're in the parking lot! I was the only one there at the time. They took my car back right away as I sat in the waiting area. It's a nice, clean area with comfy chairs, lots of magazines, and even a few childrens books. There is a TV and remote but I chose not to turn it on. Before I knew it, my car was finished, I paid at the counter, and was on my way! All-in-all a very pleasant experience. I will definitely go back again for my next inspection and will recommend this business to others.

I have been taking my car to South Niagara for a few years. But they have done the unforgivable. My…read morewife took the car in for an inspection and it failed; no big deal. It needed brakes, a ball joint, and the tires were right at the limit. Considering the car now had almost 80k I ordered new front brakes, calipers, and rotors. I went to install the parts and that's when it began. I was able to remove 4 of the 5 lug nuts by hand, and by hand, I mean with nothing but a socket and my hand, I didn't even need a rachet! The fifth came off without a single impact from the air gun, it spun right off. I was upset, but I figured everyone makes mistakes, and luckily, nothing happened. I took the car back for reinspection and to have the new front tires put on. After cashing out, I just felt I had to at least tell the shop owner what happened. I wasn't mad but it did bother me that it happened because my wife drives my 6yo daughter around in that vehicle. I expected an apology and for them to bring it to the technician's attention, after all, it could have been a serious situation. Well, this was not what happened. The owner first told me they do not remove a wheel during an inspection. Unfortunately, this upset me even more because that meant that the vehicle my wife drives my daughter around in was in an unsafe condition for a lot longer than a couple weeks. To top it off the vehicle had only been serviced at South Niagara for at least the prior two years so it was still on them. It also meant they did not perform the inspection to NYS standards which require that at least 1 front wheel be removed during an NYS Inspection. I brought both these points to their attention and the owner had the technician who inspected the vehicle come up front and tell me that they do need to remove a wheel for the inspection. I pulled up the New York State Inspection guidelines stating the requirement and they would not read them and continued to deny that a wheel needed to be removed for NYS Inspection. I was livid and upset. Not only did they put my daughter's life in danger they would not even recognize what was written in NYS inspection law and tried to deny the whole thing.

Zimmie's is the best. I always look forward to going there because they are honest and give it to…read moreyou straight. The work is done quickly and it is done right. Can't say enough about this shop.

Went in with a problem they claimed to have fixed. Came out with the same problem. $ not returned…read more Rather than apologizing and doing a redo, every sentence was interrupted. Called several times to have problem solved -- calls not returned.

Rare to find honest people(wont rip you off and great value) that do great work. This is the one…read more Great service as auto-shop and communication, very knowledgeable, will always recommend housels, noting as they are the best, you may have to wait a week for a time slot. Only things that could be improvements are a good website for appointment making and services, secondary point of contact for inquiries, they are usually pretty good about picking up calls but haven't found a voicemail for when they miss calls

First time customer. 2017 VW Jetta. Brought it in to have looked at for a self diagnosed issue…read more Everyone is really nice. Got a very quick appointment to look at car for a potential estimate. What I like best is the honestly. They were extremely up front with me and explained everything clearly and politely. That's uncommon these days. Pricing is very fair for the expertise you get with foreign and domestic vehicle repairs. Anyways I would recommend. Stay away from the stealerships !

nick need some repairs..! ca$h.. where re you. stop by tom locust and shimer..!…read morechevelle,vette,vette,5745 come ny please. ty nick thomas

From the owner: Your One Stop Destination For All Your Automotive Repair And Performance Needs. Honest Work At An…read moreAffordable Price. Everything From General Maintenance To Major Engine And Driveline Repairs And Upgrades.

Bought a car here and the owner lied about the condition of the vehicle. Said that he would replace…read morethe brakes and rotors before I bought the car and he did not. Had the car checked after I got it and I had to dump another $1600 into the car after he lied about the brakes and rotors. Dishonest.

I don't write a lot of reviews, but I just have to tell you what a great repair shop this is! I…read morestarted going here about 7 years ago on a recommendation from the Neighbor to Neighbor App. These are great people. Honest, very competent and reliable. I feel like they are always trying to get me the best answer (and best prices) for my repairs. All of my children go there as well.. Do yourself a favor and give Lumia's a shot!

My family has been going to Lumia's for more than 10 years now. You will never find a more honest…read moremechanic with incredible knowledge. He is by far the best!

My wife went in 4 months ago to have her tires rotated. Of course they could not keep their noises…read moreand hand off the truck. So, She gets a report that she needs new brakes all around with new rotors. Maybe so, because it has been 3 years since I professionally installed them myself. So, 4 months later I decide to go buy the parts from O'reilly - I saved over 400 dollars from other local part store prices. I am a registered business in two counties. PARTS by the way are impressive quality and the pads are free with rotor purchase. Anyway, 08/21/2026 I start the brake job. I did all 4 wheels. Guess what? Every wheel rotor and pads were in good shape- With at least another 20,000 miles left before concerns. I took pictures and saved the old parts. I have one question DUNN- Do you try to scam everyone? I still have the paperwork with a sign off by one of your so called techs. Beware people- Always get a second opinion. Way too many dishonest businesses out here! This is one of them!

10/10 place, Will is very accommodating and gets anything you need done in really good time ask for…read morewill!!

Good place for a fair deal. Guy is always ready to get your business. I've dealt with him several…read moretimes in the past few years, even before this location. Check with him before you go elsewhere.

Amaizng fast expert service would recommend to anyone! Brought my truck in right when they opened…read moreand they had me outta there within 45 minutes, excellent pricing, really nice waiting room, they talked to me about my issues and treated me better than any shop ive ever visted!! I will definitely be going back to them in the future when i need new wheels and or tires!