1. Will Sells Roofing

0

Troy, OH

Will Sells Roofing

5.0 (2 reviews)
Open • 8:00 am - 7:00 pm

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Rich Roofing & Services - Ohio Roofing Systems

Rich Roofing & Services

(6 reviews)

We have used Rich Roofing 2 separate times once for repairing our roof and gutter when a couple of…read moretrees hit our house from storm damage. We also used their rock waterproofing service to waterproof a section of our home that was allowing water in through our exterior stone. Highly satisfied and Highly recommend!

I would strongly say to NEVER use this company. They used to be good. 3 years ago they did my…read moreroof and were friendly, good quality and had good followup. That is NO longer the case. They took a job this summer to remove an old chimney and repair my roof. Got the quote, my signature and 50% down immediately. Then I waited 6 weeks. It was summer so that was OK, I know they had bigger jobs. But then the problems started. The roofer did a poor job. He dropped chimney bricks in my 3rd floor which broke a hole in a 2nd floor ceiling. Said he took photos to the owner and they would call to fix it. NOTHING. Waited a month. Finally had to get someone else to fix it. Then I started getting all kinds of water in the 3rd floor which was causing ceiling damage in the 2nd floor. Went to talk to them. The owner was arrogant and rude and bascially said it wasnt their fault but they would come look at it. Waited another month. NOTHING. Got a builder contractor to come out and seal up the gaps and holes the roofer left when he did the repair. He did it from the inside of the third floor. I didnt want anyone except Rich touching the roof outside. It still needed to be addressed the right way outside on the roof. One of the owners finally showed up to look at it while I was at work. No followup. No email, no phone call. Weeks...NOTHING. I called the office and the office manager said there were no records and she'd have to talk to him and call me back. Waited days for a return phone call...NOTHING. Called again. Was told she would still have to talk to him. I finally said never mind, you all aren't going to do anything. We're finished. I will find another roofing company despite the fact that this is on you. Then I got rudeness and excuses. Net..they don't have enough people, you will wait forever, some of their people can't do a good job, and once you pay the bill they will never followup on anything that is their fault. If you try they will be rude and nasty to you and ignore you. STAY AWAY FROM THESE GUYS.

Will Sells Roofing - roofing - Updated November 2026

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