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    Faler Roofing

    5.0 (4 reviews)
    Open 8:30 am - 6:00 pm

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    Rich Roofing & Services - Ohio Roofing Systems

    Rich Roofing & Services

    (6 reviews)

    We have used Rich Roofing 2 separate times once for repairing our roof and gutter when a couple of…read moretrees hit our house from storm damage. We also used their rock waterproofing service to waterproof a section of our home that was allowing water in through our exterior stone. Highly satisfied and Highly recommend!

    I would strongly say to NEVER use this company. They used to be good. 3 years ago they did my…read moreroof and were friendly, good quality and had good followup. That is NO longer the case. They took a job this summer to remove an old chimney and repair my roof. Got the quote, my signature and 50% down immediately. Then I waited 6 weeks. It was summer so that was OK, I know they had bigger jobs. But then the problems started. The roofer did a poor job. He dropped chimney bricks in my 3rd floor which broke a hole in a 2nd floor ceiling. Said he took photos to the owner and they would call to fix it. NOTHING. Waited a month. Finally had to get someone else to fix it. Then I started getting all kinds of water in the 3rd floor which was causing ceiling damage in the 2nd floor. Went to talk to them. The owner was arrogant and rude and bascially said it wasnt their fault but they would come look at it. Waited another month. NOTHING. Got a builder contractor to come out and seal up the gaps and holes the roofer left when he did the repair. He did it from the inside of the third floor. I didnt want anyone except Rich touching the roof outside. It still needed to be addressed the right way outside on the roof. One of the owners finally showed up to look at it while I was at work. No followup. No email, no phone call. Weeks...NOTHING. I called the office and the office manager said there were no records and she'd have to talk to him and call me back. Waited days for a return phone call...NOTHING. Called again. Was told she would still have to talk to him. I finally said never mind, you all aren't going to do anything. We're finished. I will find another roofing company despite the fact that this is on you. Then I got rudeness and excuses. Net..they don't have enough people, you will wait forever, some of their people can't do a good job, and once you pay the bill they will never followup on anything that is their fault. If you try they will be rude and nasty to you and ignore you. STAY AWAY FROM THESE GUYS.

    Crown Pointe Roofing & Remodeling

    Crown Pointe Roofing & Remodeling

    (14 reviews)

    My family member is living a nightmare because of Quincey Barrett. They paid $25,000 to have the…read moredoors in their entire home replaced. Instead of finishing the job, Quincey Barrett ripped out the old doors, left the home in shambles, and vanished with the money. The house is now in a far worse state than when it started--it is unsecured, unfinished, and $25,000 has been stolen. This is not a "bad contractor" experience; this is professional fraud and property abandonment. URGENT CALL TO ACTION: If you have also been a victim of Quincey Barrett, do not wait. Go to your local police station and file a report for construction fraud and theft by deception. We are working with the authorities to ensure there is a paper trail for this criminal behavior. You should also report them to the State Licensing Board immediately. Save your family the trauma and the money--stay as far away from Quincey Barrett as possible.

    NOTE: ALL OF THE FOLLOWING IS DOCUMENTED through text…read moremessages, phone calls, photographs, home inspections, signed contracts, and additional records. Recent reviews accurately reflect the fraudulent conduct of CPR. The company, owned and operated by Quincy Barrett (CEO) and Brandy Barrett (CFO), misrepresents services and caused us and other clients to lose thousands of dollars. CPR engages in repeated deception, creating a pattern of inconsistent and false statements. Communication is routinely delayed or nonexistent. Quincy Barrett goes silent for days and weeks at a time when updates are requested regarding the contracted project. Signed contracts are breached, and "lifetime warranties" become void when Quincy Barrett fails to meet contractual obligations. Quincy leaves before projects are completed or even begun. The project that was said would take two weeks to be completed did not even begin until 5 months later. The funniest yet is that the project remains unfinished one year and one day after the contract was signed on 12/12/24. CPR provides proof of current insurance coverage and then knowingly cancels the policy prior to the start of the project. When asked about insurance coverage for multiple property damages and a homeowner's bodily injury caused by materials left in the yard, CPR provided evasive responses and no resolution. The homeowner is instructed to cover the damages out of pocket with the promise of reimbursement, RIGHT... Documented damages include the central AC unit, windows and screens, security cameras, all landscape lighting, and most of the landscaping. Quincy Barrett pressures homeowners to authorize loan disbursements using false statements. When contacted by the loan company, he falsely stated that only one piece of siding remained to be installed for completion. CPR abandons a gutter, roofing, and siding project in an unfinished and unsafe condition, compromising the integrity of the home. The most documented deficiencies include gutters installed incorrectly, large sections of siding not installed, siding was installed on half of the porch ceiling instead of soffit, missing water barriers on exposed areas, no insulation in open sections of the home, an unfinished roof, multiple electrical outlets left exposed to the elements, and open gaps in the siding that have allowed vermin enter a previously sealed home now. Due to Quincy Barrett's failure to properly oversee the project in his role as project manager, custom window framing was not installed and may not have even been ordered. Security camera footage showed Quincy Barrett personally managing approximately one hour of the exterior project, which consisted primarily of walking the property and unloading supplies. A refund for the nonexistent custom window framing was eventually issued. However, CPR initially failed to provide the refund due to insufficient funds from the company account. Quincy Barrett claims the account was impacted by fraud. The refund was ultimately issued only after a cashier's check was demanded. Following the submission of the first review, and only review until today, 12/13/25, a 2:00 AM text message was received containing a screenshot of the review and a threatening message. The nature of the threat, whether physical or legal, is unclear. A request for clarification received no response. Responses provided by CPR now will consistently satisfy their claims, regardless of factual documentation. The conduct of Quincy and Brandy Barrett demonstrates a pattern of misrepresentation, nonperformance, and intimidation.

    Faler Roofing - roofing - Updated September 2026

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