We recently visited the adventure park, and while the park itself was fun, the real standout…read moreexperience for us was one of their employees, Madison. She is truly an incredible asset to this company. During our first visit, my son and I became nervous while up in the trees on the zip line course and needed assistance. Madison came to help us right away. She was calm, professional, patient, and reassuring, and she safely guided us down while making us both feel completely at ease. Her kindness and confidence turned what could have been a stressful moment into a positive experience. A few weeks later, we returned to the park and unexpectedly saw Madison again while waiting in line. To our surprise, she immediately remembered both of us -- even my son's name. That simple gesture meant so much and instantly made him feel comfortable and excited to be there again. Madison goes above and beyond in every sense. She is professional, personable, attentive, and clearly cares about the guests she helps. Employees like her are rare, and she is the kind of person who makes families want to come back. Adventure Park should be proud to have someone so exceptional on their team.

The staff were very rude specially a black male was screaming at underage children that came for a…read moreschool field trip because they didn't know what to do

Came here a second time because it's just always a thrill! It's a great place to challenge yourself…read moreand have fun with family and friends. It's a great experience and the zip-lining was beautiful, especially during the fall as you're above the pretty trees. The views during the obstacles were nice too (if you're not too scared to look around!) I recommend everyone to give it a chance!

I had family visiting from out of town and one of our cousins arranged for us to go here. We had to…read morego online and make a deposit for our reservation. They opened at 10am. We were the first people in line. By the time they opened up, started their computer system and found our reservations it was about 10:30am. The people behind us were getting very impatient and annoying. They basically have courses set up for you to test your balance from tree to tree. I think it's harder than it looks. All the times you watched ninja warrior or something similar and thought that you could do it, you're probably wrong. I think it's a cool experience to try. They have separate courses for adults and kids. The courses were clean and safe. The staff was friendly and the prices are reasonable. The zip lining wasn't that exciting but it wasn't much money to add on.

We visited as guests for a birthday party. The facility is spacious with lots of fun activities,…read moreand the kids had a great time overall. However, I think the staff need better training and more consistent supervision. The ball pit is about 3 feet deep, which can be difficult for younger toddlers to climb out of. I witnessed a mother ask a staff member for help because her toddler was stuck. Instead of assisting, the staff member simply stepped into the ball pit and asked the toddler if they could climb out. The child was clearly unable to, which was the reason the mother had asked for help in the first place. In the end, the mother had to climb into the ball pit herself to get her child. Then at the race car track, staff allowed toddlers who were below the recommended height to ride. I personally didn't think this was a major safety concern since the cars have seat belts. However, after one toddler had started riding, the staff asked the child's mother to remove them because they couldn't drive properly. I understand that other children were waiting (including mine), but if staff decide to allow younger children to participate, they should let them enjoy the full experience unless the parent chooses to end it early. The most disappointing experience happened at the Sky Rider attraction. Children under the height requirement were being allowed to ride, but when it was my son's turn, he was stopped and told he was too small. The child in front of him was visibly shorter and had already been allowed to ride several times. Naturally, my son was very upset. I spoke with the staff member to understand why the rules were applied differently. His response was that after he made the comments, he let my son ride once, but "he got sour and ran away." That comment was unnecessary and unprofessional. My son is on the spectrum, and assumptions like that can be especially hurtful. More importantly, all children should be treated fairly. Overall, the playground itself is excellent and offers plenty for kids to enjoy. My biggest concern is the lack of professionalism in some staff interactions.

It was our first time visiting this indoor park. We came on…read morea Sunday right at 11 AM. The check-in area was very crowded due to the many birthday parties, and the long line was also confusing. At first, a staff member approached us and asked if we had completed the waiver. By the time we finished it, the line looked even more confusing. I had to stop another staff member to clarify whether we were in the right line. It turned out we weren't. The front desk staff responsible for check-in seemed overwhelmed and stepped away twice, so it was a little chaotic just trying to get in. The rest was fun, though. They have a spacious seating area for adults, and overall it felt pretty safe for kids.

It's a fun adventure! I've brought the family here a few times, always with some coupon. The…read moreadventure has plenty of obstacles for all levels. It's really a great workout too if you challenge yourself. Try and limit your dependency on holding the safety cord everywhere. It's exhilarating! The zip line is fun to try a few times. I'd say altogether we last 45 minutes, trying to enjoy everything. There's a smaller adventure area for little tykes. Some little ones will still have a fear of heights on that course too. Give it a try though. The staff are helpful and ensure everyone is comfortable, safe and following the rules. We've always enjoyed the adventure.

This is a really cool ropes course that spans the entire 4 floors in the atrium of the Palisades…read moreCenter. The course begins on the 4th floor. You have to meet a certain height (I think it's 48") to go on the main course. They also do have a kiddy course to the side for toddlers and such. Cost is $28 for the main course and $12 for the kiddy course. The wait wasn't too bad when we got there (~5min), but when we finished, the line was quite a bit longer. So plan accordingly.

The most fun my family has had in years! The staff is lovely…read moreand helpful. Endlessly challenging as your skill level advances. Can't wait to go again!

Fraudulent behavior - BEWARE - I called the Kenosha location at 3:43pm yesterday to confirm the…read moreKenosha location was open; I was told by the person who answered the phone that they were open. I then, at 3:46pm, purchased nearly $300 in tickets on Boundless's website (from my phone) for me and three kids. I then drove 1.5 hours to Kenosha from Chicago, only to find upon arrival that it was closed. I went back to see what the email said and saw that, somehow due to a glitch with Boundless's website (and despite being told by someone at Boundless's Kenosha number that they were open), the tickets were for their Purchase, NY location. I then immediately called the number for the Purchase NY location to resolve Boundless's error and found out it was closed as well (despite selling me a ticket for that same evening)! I then immediately emailed Boundless and requested a refund due to the glitch on Boundless's website and the false and misleading information provided by the Boundless employee when I called prior to purchasing the tickets, and was refused a refund by the company's owner, Lorrie Funtlyder (she insisted I take a credit for the nearly $300 for services not rendered by Boundless).

I saw Thrillz Atlanta advertised on social media and was genuinely excited to bring my son there…read morefor his birthday with some of our family and friends. Unfortunately, after our experience, I feel like there are several operational and safety issues that need to be addressed. About a week before our visit, I started seeing posts on social media showing extremely long lines. I initially considered booking a birthday party, but since I didn't have 10 kids, I felt like paying for a full party package would be a waste of money. Instead, a few days before our visit, I went online and made a prepaid reservation for 12:00 p.m, including spectator passes. We arrived around 11:40 a.m., which was 20 minutes before our reservation. Despite having a reservation, we did not make it to the check-in counter until approximately 12:35 p.m. What really bothered me was that when we finally checked in, our time was started based on our original 12:00 reservation time. We had paid for 120 minutes, yet through no fault of our own, we had already lost a significant portion of that time standing in their check-in line. I felt cheated out of something I had already paid for. I do want to make it clear that the employee who checked us in was nice, efficient, and patient with everyone. I had absolutely no complaint about her. In fact, throughout our visit, most of the employees we encountered were pleasant. My issue is with the overall operation, organization, and setup of the facility. The parking situation was the first indication of the problems. The parking lot does not appear large enough to accommodate the number of people this facility attracts, especially when other functions are taking place in the area. It was extremely congested just trying to get into the parking lot. The reservation system also did not make sense to me. According to the website, a reservation was required, yet when we arrived there were two lines--one for reservations and another for walk-ins. Even the reservation line was extremely long. If customers have prepaid reservations for specific times, there should be a more efficient process to get those customers checked in so they are not losing time they have already paid for. The stickers were another issue. The stickers placed on us came off extremely easily. I repeatedly had to pick them up from the floor and make sure the children still had theirs on. I repeatedly had to pick them up from the floor and make sure the children still had theirs on. The raffle-style tickets being used for laser tag also need to be reconsidered. Those tickets are flimsy, easy to lose, and are the same type of tickets that can easily be purchased online. How are children expected to keep up with a small paper ticket while they are jumping, playing, going down slides, and getting on rides? We were also given cards that were supposed to be stamped for each ride. However, the facility was so busy and the staff appeared so overwhelmed that our cards were not stamped most of the time. If the card is being used to control or track ride access, there needs to be a better system and enough employees to consistently enforce it. One situation in particular really bothered me. I was standing in line with the children in my group waiting for a ride when a staff member brought two people to the front and allowed them to go ahead of everyone who had been waiting. One of the children with me was even asked to get off because the seat was needed for someone else on the Grave Digger ride. When I asked what was going on, I was told they had paid for a party and had "paid a lot of money." I responded that I had spent a lot of money too. My group consisted of 8 adults, 7 children, and 2 babies under the age of 2, and by that point I had spent well over $1,000 on this birthday outing. I ultimately had my group get off the ride because I wanted them to be able to ride together. That made the situation even more disorganized because the employee then had to get my people back off, allow several other people in line to ride, and then put my group back on so they could ride together. It held everything up unnecessarily. he food and dining area were another issue. The food line seemed to be going in every direction, and there was no organized waiting area. After ordering, it took approximately 25 minutes to receive our food. At one point, the register system went down, so employees had to begin emailing receipts. People were everywhere in the dining area, and the entire setup felt chaotic and overcrowded.

This place is great! Our first time here, my grandkids loved it. We had amazing encounters with all…read moreemployees accept for ONE. The Hispanic male at the food court was rude, but we didn't let it stop us from having a blast. The guys and girls who monitor the kids were incredible, interacting and playing with, every group of kids. Worth the money 100% I would absolutely recommend!

It was awesome great way to spend my last field trip with my best friend and it was really fun and…read moreI can't wait to go during the summer

The courses are so different and with the help of a guide you feel like you can do it even if you…read moreare scared! everyone was really nice and patient. It was not crowded and very scenic and calm. It was an incredibly positive experience and i felt so proud after

This location is fun for all ages; it has an arcade, rollerblading area and a climbing area…read more I have been here for trips and birthday parties. I recently went to a birthday party in January on one of the coldest days of the year. I honestly didn't get to enjoy it because the party room was unbearably freezing. They had the unit that blew out a b out of warm air but not enough to make the room warm. All of the guests had to be wear their jackets the whole time. We told the workers several times that it was freezing but nothing was ever fixed. I would warn parents to be mindful that if you are throwing a party in the winter, you might have a very cold room. I will return in the summer to see how the AC is and if it is comfortable.

I see so many videos on tiktok and instagram raving about this place. So I gave it a try with my…read morekids. First impression, it is GHETTO and DIRTY! Within 15 minutes of being in here, we saw a rat and the janitors were trying to kill it with a broom. All the equipment in there were broken or taped with duct tape. The balance beam thing where you hit your opponent, the big bounce mat is almost out of air. You go to the toddler play area upstairs, it is crowded and you see so many electrical hazards, wires exposed. The admission to get in was already an arm and a leg for the full park experience. It is total robbery with the drinks and snack prices. A cup of soda was $8. Dippin Dots were $11. A pretzel for $10. I will never step foot in this facility again. The Department of Health should come in and shut this place down for being so unsanitary especially it being a children's place.

***3 1/2 stars***…read more This was my first time ziplining outside of a random high school gym class and I could tell it's something I'd love doing in the future. The problem is that the Mountain Creek setup is less than ideal and in my opinion not the best bang for your buck or time. The Millennial Chum and I attended the 10:30am session yesterday just after Mountain Creek opened. Would definitely recommend going at that time - parking in this area is a chaotic nightmare, which we experienced on our way out around 1pm, but thankfully avoided the drama coming in. If you're not familiar with the resort and the parking situation, try to allocate some additional time; there's multiple parking lots, some of them aren't open at the same times and they're not monitored particularly well by the staff so people go rogue and create a third row in the lots that there really isn't room for. I literally broke a sweat backing out of here. The staff at Zip Tours is fantastic and by far by the biggest selling point here. We had Cooper and Meg (I think?) as our guides, both of whom were super professional and personable. Cooper was blasting some Good Charlotte about halfway through on his mini speaker so now the Millennial Chum and I are officially back into turn-of-the-century pop punk. I am absolutely derp level when it comes to straps (airplane seat belts, bras, you name it), and everyone was very patient with me and basically just did all of the buckling and strapping while I just stood there like Ed from the Lion King. The instructions for the actual ziplining and positioning the body for landing at the other end were easy to understand and it didn't take long for everyone in the group to be acclimated, regardless of experience/background. The session/class was two hours long, and involved four ziplines. The first is the short training line down at the bottom of the ski lift. After that, you go up the ski lift to the top of the mountain and do the other three, which are basically crisscrossing one of the lakes at the top of Vernon Peak. After completing the four lines, you navigate across a narrow suspension bridge to an ATV/trailer/truck - I'm sure there's an obvious, much better term for it - that takes you back to the ski lift to wrap up the adventure. My favorite was the second line, which is the longest and offers the best views. I hike up mountains on a pretty regular basis so heights aren't much of a concern, but I DO get queasy on aggressive rollercoasters so that was a mild caveat in the back of my mind. This wasn't an issue at all; there's no significant dropdowns and the speed isn't that fast. I will say though that the landing can be a little abrupt/hard at the end, which they mitigate as much as they can with this cushioning spring system. Probably given the height/distance, the second line had the most intense landing, but it wasn't egregious. Would have hated to be one of the metaphorical test dummies when they were figuring that system out though. Here's the main problem - it's two hours for four ziplines, one of which is a very short training line that takes about five seconds if I had to guess. The actual ziplining is minimal (and maybe that's just the nature of the beast - it doesn't take long to zip down a line) and a huge chunk of that two hours is you just standing around waiting for other people to go down the line. Probably the best way to fix that is to either slash the class size in half (which I'm guessing they don't want to do because they'd be leaving a sizeable chunk of money on the table) or investing in adding another one or two lines at each stop to speed up the process. I have no idea how feasible that is from a financial or logistics perspective but it did look like there was room to do so if it came to it. Another issue (and I think this is more on the company overall and not the guides) is that they allowed three people who were late to join us, and they caused delays as well. The rules on the website clearly say that if you're late you're going to get slotted into the next available session, but they made an accommodation for them. It honestly wouldn't have been a big deal, but these guys were pretty disruptive and self-centered. One of them had a loud Go Pro that he kept turning on and off and he even asked one of the guides to confirm it was recording. It might be too extreme to ban those devices especially given the type of activity you're doing, but it was a definite distraction. The other two were intermittently making out and filming the rest of us; that latter part I think arguably should have been shot down by the guides or cited in the rules. You want to film yourself or the scenery? Fine, but I think it's pretty douchey to film the rest of us without permission. Your mileage may vary. I don't regret doing it, but I'd like to try this at a different venue with longer ziplines and less wait times.

I've gone zip lining at many different places and sadly have to say this was in the bottom of…read moreexperiences. First, they seem to have staffing issues. I'm not sure if that's due to staff shortage or mismanaging the staff but it was chaotic checking in. The staff that was there was doing their best and friendly but it didn't set the tone that this was going to be a smoothly executed experience which is important when doing an activity where safety is very important. Second, the amount of waiting you do verse actually zipping is way out of portion. The group moves together so you have to wait for all 15 people in your group to go before going and waiting at the next zip. There is also only 4 zips. So for a two hour tour that can tell you how long you wait for. The best thing about this tour is the basket harness you get strapped into. It made it more comfortable and less strenuous when you hit the breaks. The guides did try to make it fun and were willing to take your picture too which was very much appreciated. I do not recommend this zip tour at the end of the day however.