This was my first experience "rock climbing" in a facility like this. Or ever if we are being…read morehonest. We made a group reservation 1.5 hours midday on a Saturday (7 adults). Check in was quick and efficient, want to be even faster fill out your waiver ahead of time online you have to create an account and can add household members. If you're an experienced climber you can bring your own shoes and chalk and rent or buy there. Our guide was amazing, Mya. Mya gave us a great run down of expectations and was consistently encouraging, with helpful hints and strategies. 100% deserves a shout out and promotion. There are different levels of rock climbs with pulley systems. Now again I don't know much about the sport but, more than the pulley area there were differentiated areas with spring floors and no pulleys, a tilt wall with light up rocks (definitely for the advanced) and a gym area simply to work out. Near the entrance there was an old cubby area as well to store your stuff and snackies to purchase as well. Overall a great first time experience. They offer an all day pass as well if you want to pop out to peruse the mall or grab lunch and come back. Had it just been two of us I dont think I would have lasted the full hour and a half. It's been 24 hours since the visit and boy my forearms are definitely feeling it. There are also some sitting areas for people/parents watching.

This place is amazing! Had a birthday party here for my 18 year old son and it was such a hit!!!!!…read moreSome of the adults that didn't want to join in, ended up joining in and had a blast, so happy this place is here! The staff were also so amazing and helpful during the party! Thank you guys so much!

I rarely write reviews, but I feel so grateful to have become part of the Mid Island Gymnastics…read morefamily that I want others to know about this incredible gym. We originally came to Mid Island while my daughter was competing at another Long Island gym. Although she was doing well there, I began to feel that the focus had shifted too heavily toward competition scores above all else. While success at meets is important, I wanted a gym that also prioritized my daughter's self-esteem, motivation, and -- most importantly -- her love of gymnastics. So, we took some time to explore our options, visiting a few nearby gyms and taking advantage of trial classes. The moment we stepped into Mid Island and met Meghan, the owner, we knew instantly that we had found our new gym home. Meghan's love for children is apparent in everything she does -- from her warm, welcoming demeanor to her flexibility in accommodating her students' busy schedules. The coaching staff at Mid Island shares that same passion. They not only teach the technical skills of gymnastics but also nurture the social and emotional growth of every child. Each coach brings their own unique style and perspective, which gives gymnasts a well-rounded approach to learning new skills. Yet, no matter their individual methods, one thing is consistent -- their genuine care for the athletes and love for the sport. The facility itself is large, clean, and thoughtfully organized. Classes flow smoothly from event to event thanks to well-planned rotations that ensure groups have plenty of time to practice while avoiding overcrowding. Beyond the technical training, what has meant the most to me is the uncompromising commitment to safety. As a mom, I have peace of mind knowing the coaches prioritize my daughter's physical readiness and proper form over everything else. She feels secure enough to be brave here because she knows her coaches truly have her back. But the real magic of Mid Island is the profound sense of family Meghan has built. She doesn't just run a business; she nurtures a community. Through the Friendsgiving gatherings, festive holiday parties, and the beautiful end-of-the-year banquet, Meghan creates "out of leotard" moments that turn teammates into sisters. These traditions have given my daughter memories (and friendships) that I know will last a lifetime. The friendships I've made with the other parents have been just as life-changing. We aren't just sitting in a lobby together; we've become a support system. We've laughed through the long meet weekends and formed our own bonds during the gym events Meghan hosts. There is nothing quite like sitting in the stands with people who have become your dear friends, cheering for every single girl on that floor as if she were your own. In a sport that can so often feel high-pressure and individual, Mid Island has given us a warm, supportive village. My daughter hasn't just gained new skills here--she's gained a second family, and I've gained one too. Finding Mid Island has truly been a blessing. My daughter's confidence, drive, and joy for gymnastics have flourished here, and for that, I'm endlessly thankful.

My granddaughter is coming here during the Summer. It is a nice atmosphere with a nice small group…read more They did crafts on first day as well.

We went for their Saturday special needs class. The owner was very nice when I called and offered a…read morefree session. The class was attended by young adults who were certainly energetic. As a special needs parent you must stay and watch your child and intervene... I think my daughter went into a corner and bit a piece of ball lol. However she ran around and had fun. The owner called me the next day asking how everything was. I think we will be back especially during the winter months! Def worth a shot. The gyms a decent size and the teachers are enthusiastic, fairly intimate.

10/10 what an amazing places to have a child birthday party the coaches were awesome and very…read morepatient and helpful. Clean environment and stress free place to host your event. Everyone had a blast.

The place itself is nice and good for entertaining kids. The pizza and juice for the kids were…read moregood, and overall nothing was terrible or rude. However, my experience at the end left me disappointed. One of the main reasons I chose the magical theme was the bubble dance because my daughter absolutely loves bubbles and playing with them. I know it may sound like a small thing, but for me it was an important part of her birthday celebration. I was waiting for them to ask us when we are ready becoz it's part of magical theme. When everyone finished eating, I asked if they could do the bubble dance. I was told they didn't have time. What frustrated me was that we still had about 15 minutes left in the party time that I had paid for. We spent around $1,500 for a 2-hour party, and it felt like they were already rushing to wrap everything up and close out the event. They eventually did it, but it felt very rushed and like the bare minimum effort. I wasn't asking for extra time or anything beyond what was included. Sometimes it's the small gestures that make customers feel valued. Instead, it felt very business-focused, with no willingness to go a little above and beyond. As a parent, I was looking at it from an emotional perspective because it was my daughter's birthday, and that moment meant something to us. That disappointment instantly changed my mood. Again, nothing was outrageously bad, and nobody was rude. The venue is nice, and kids will have fun there. But the way the ending was handled left a negative impression otherwise loved birthday decor. My daughter had fun that's all it mattered at end.

Not what it used to be. It's never clean: the balls in the ball pit are dirty, have hair all over…read morethem, and broken, and yes, we were the first session of the day so if they sanitized and cleaned the night before there shouldn't be notable dirt... anywhere. There's broken netting and stains too. They don't enforce any rules - not the sign in, the waivers, the number of adults, the no food/drink in the play area, and there's notably no "dirty" bucket for toys that have been in mouths or are dirty. It's been going downhill for a while now

as a fellow child who is currently going here, i COUUUULD recommend it..maybe. First of all, the…read morewater pipes are so old that they have lead in the water because the pipes are made of lead, the activities can be boring at times , but most of the staff are very kind and caring and silly. (p.s. I'm on the bus coming back from a trip at camp right now.) Send your kids here, maybe?

Terrible experience the counselor I meet was overworked and underpaid. I asked them how much they…read moreget paid why is it only 3.50 an hour?!? Then later on I saw children in cars without car seats without staff address it. Absolutly baffling.

If you are a bit of an adventure seeker or just looking to test your Ninja/Spartan/Tough Mudder…read morewarrior skills this spot could be for you. This location is for all ages, pre-teens to adults. Kind of wish when I was a kid they were around to be a birthday party option...talk about the extra cool gift that friend would get simply for offering such a fun, physically and mentally safe place to challenge oneself. Okay so I'm a thrill seeker at times and like to challenge myself, so whether with friends, dates, strangers or self I'm in for fun where I can get it. This location even has auto belay wall areas, so if you didn't think you or your friends were strong enough to keep you right, or you just wanted to challenge yourself as a solo adventurist, you could do so very safely. For those that want slightly more of a challenge and trust their gripping skills, definitely check out their bouldering walls, its totally worth it. From someone whom has climbed elsewhere i will say their wall designs/setups are definitely challenging, so learn to understand the # ratings so you don't get discouraged, just keep working the angles and you'll get it. If not their staff is super top notch and happily will help you along the way if needed. For a newer location I'm loving the openness and cleanliness, even more so here post re-opening in COVID 2020 year. Encourage all to definitely give them a try, you won't regret or forget the experience(s).

I'm updating my review as the regional manager reached out regarding my previous review. It came…read moredown to very poor staff training on their part. Like I said previously, we had a great time our first time there. The staff was very friendly. I think they could have given a little more instruction on the fundamentals of climbing, but it was fun regardless. We left exhausted.

We came here this morning to meet friends for a playdate and I was very impressed…read more Firstly, the place was immaculate. We came for the first open play session and it was very clean. The staff was also lovely. The gentleman helped my daughter feel comfortable going up and down the ladder to enter a space which I am thankful for. The price included admission of a parent which I feel like is rare but appreciate it! And they had a sibling rate at a small discount which is also very nice. The kids cannot wait to come back!

My son and I visited on a Saturday afternoon for the 4:10 PM playtime and the place center was…read morealmost empty. Everything was clean and he had a great time. The place is geared for children under age 10 and I think that's accurate because he's 8 1/2 and was able to still have fun. The music is geared towards preschool children, however. The location was easily accessible, and the check-in process was seamless. If you have a little one and want them to stay busy during school breaks and weekends then this is the place to bring them. I appreciated that during my entire time here I didn't have to worry about safety once.

Having a pool at home and a young daughter, we knew we had to get our little girl swim lessons as…read moresoon as she could learn. At 18 months we began our lessons with Saf-T-swim and even though we had a rough start with separation anxiety issues, they worked with us and got us a terrific instructor, Samantha, to give our little girl the tools she would need in the event of accidental pool immersion. Having found an instructor she really likes turned our swim lessons from a dread to a complete joy. Anastasia now looks forward to going each Sunday morning and is learning quickly to take care of herself in the water. She just recently just passed the level one skills and is working on level two. We know we did the right thing by getting her enrolled early and feel more confident each week that she is progressing very well. A very far cry, indeed, than the way most people my age learned to swim- and thank Goodness! Many thanks to Samantha S and Vincent for helping us get through those first difficult weeks and working so hard with our little mermaid.

Horrible customer service. The manager is rude. When you first inquire they are eager to please …read more We explained we only wanted information, they convinced us to give our children's name a credit card in of over the phone. We explained that we were not ready to commit, they said it was standard to ask for the information. They have been repeatedly charging our credit card, we now have to get Amex involved to dispute the charge because when we went their in person to resolve they made us wait two hours to "speak" to a manger who was there the entire time listening in! Finally she stepped up (literally after two hours of keep us waiting ) and said only a district manager could resolve this. She was rude as rude can be. Stay away !