The doctor is extremely kind, professional, and attentive. However, the front desk receptionist who…read morespeaks English has attitude/rude. It's disappointing because the medical care itself is excellent, but the customer service at the reception really needs improvement.

This doctor has the call attendant ever. I wanted to book an appointment for medical check up and…read moreshe was very rude from the beginning of the call. As if she is obliging me by answering the calls. I asked her if she can wait for a second till I look up for something and she said no, she cannot wait and she hung up. After that I called multiple times and left the voice message but nobody answered. Not the kind of clinic I would want to visit for anything!!

I have been a patent for over ten years after having an emergency cardiac surgery as a teenager…read more Since the office moved, there has been a substantial drop is the quality of support given by the nurses and office staff. Rude, apathetic, and quite useless are words that come to mind. While I had positive experiences with the doctors, the nurses and front office are why I left their practice. Debra, you didn't even introduce yourself or your title when I was transferred and you essentially let me assume you were a doctor which you are not. Not sure how illegal that is but at the very least shows you're incompetent.

I was a patient of this practice for a couple of years, specifically Dr Cosmi. Yes, the office…read morestaff is pleasant and adequately competent. Yes, the doc is approachable, knowledgeable and presents himself well but his listening skills are poor. We had a whole conversation on my sensitivity to a certain type of medication. Then upon calling in a new prescription I find out he prescribed the same meds we talked about. When I spoke with him I can tell he is not engaged and he thinking about something else. Very cookie cutter approach to treatment. I understand that cardiology is a pretty cut and dried specialty however he needs to appear more interested.

Had a 9 am appt was in the parking lot @8:50 got a call DR out family emergency will take you on…read morevirtual.. no call ..called office staff and nope manger said no virtual calls ... this place is messed and if we showed late we would be charged.... never saw a Dr at all said supposedly all booked for the day I've been waiting since Monday for this appointment . Will probably be looking for a new dr group.

The front office/receptionists and billing office leave much to be desired at this office. Have…read morebeen trying to get a clarification about a bill from December of last year for months... the excuse is that they are understaffed, but after months of emails and phone calls to answer the same question with no reply- it's simply unacceptable, no excuse. One of the front desk staff just offered objections vs. listening and trying to help solve the problem and enable a discussion with the billing person I needed to speak with. If you're a busy person and don't have time to chase people for basic things, I'd consider not coming here. The doctors and nursing staff are good, but the administrative office is a hot mess...

Dr. Moore is not just a great physician, he is an even better person. Dr. Moore's experience…read moreenables him to diagnose and to prescribe a remedy to any medical situation. He has seen it all and his calm demeanor is very reassuring. What's really best aboutDr. Moore is that he gives you a real answer and he is not hesitant about making medical decisions. When he renders a medical judgment, you can be sure that it is accurate and in your best interest. He is the real deal!

Dr. Brian Moore is the consumate professional physician. I am constantly amazed that the new…read moreprocedures and medicines just available he has reviewed or studied over the years from their clinical inceptions. I have yet to address a topic in his field that he is not familiar with. This is extremely reassuring to anyone who is concerned about how "up on things" their medical professional is. It also allows his patients to have the most up to date information presented to them. I have been a patient since 2004 and have always had the utmost confidence in my choice of Dr. Moore to oversee my health. He is a very caring and attentive doctor, you will receive his undivided attention which is uncommon in the medical field today. The best thing is his experience, you can't buy experience and Dr Moore selflessly shares all of his. I strongly advise an initial consultation to see for yourself that there are still some great doctor's locally who care deeply for their patients.

The worst practice and doctor. This arrogant doctor and his…read morecolleagues have to be the worst bunch of pulmonologists under one roof. I am glad I left this money grabbing practice of theives who absolutely have very little or no compassion whatsoever for the paying patient! This Scoopo character who never took my complaints serious should be scooped up by the internal review board and NJ state medical board. He was the worst, as were a few of his colleagues I saw on a few occasions. They ALL have questionable and terrible reviews. Stay away from this group practice, PULMONARY & ALLERGY ASSOCIATES and GROUP OF DOCTORS IN CEDAR KNOLLS NJ. Trust me you can find much better more competent bunch of doctors, especially in NYC & even Bergen County. ALL these so-called experts knew very little about pulmonary & "extra pulmonary" sarcoidosis than the real experts do out there. You just have to do your homework and research to find them and the good doctors , and ones that care, I might add!! Beware of this particular bunch, all of whom are affiliated with Atlantic Health btw. Eddie S Actor June 15, 2026

I read some of the reviews for this place and surprised it rates so low…read more I been coming here pre covid and always found this place to be efficient with my appointment times, never no issues with parking or co pay. Dr Epstein always listens to anything I may experience and always had good suggestions if I am experiencing anything out of the usual. The staff is good and very friendly. Yet have I had any problems coming to this location. Sleep apnea is a scary thing & needs to be addressed, and so many think it is OK to not get it looked at when they are told they stop breathing while sleeping. Do not play with your health. See you doctor annually.

A form for patients with Medicare must choose options, and the only option for services covered by…read moreMedicare also include a procedure code that is not covered by Medicare; and Medicare agent said that is not required. But you can't unselect that one not covered and you will pay out of pocket. It appears this group wants to make extra money from Medicare patients.

(I have filed formal complaints with multiple state oversight agencies, including the New Jersey…read moreDepartment of Consumer Affairs, the Board of Medical Examiners, and the Office of the Attorney General.) This was one of the most distraught and unacceptable medical office experiences I have ever had--driven largely by what I can only describe as unethical, abusive, and negligent conduct by the administrative staff and office manager. At check-in, the front desk staff was disorganized and hardly spoke or understood basic English, making communication difficult from the start. I had already spelled out my full name clearly when I made the appointment over the phone, and the intake forms were prefilled--yet my name was still completely misspelled on every page. When I pointed this out, the staff member took all the forms back and never returned them. As a result, my intake information--including my personal and family medical history--was never properly completed or recorded. This is a serious failure in a medical setting and raises concerns about accuracy and patient safety. After my appointment, I was not provided my mammogram and breast ultrasound orders. Instead, I was pressured to name a radiology facility on the spot and told they would contact me the same day. No one ever did. A full week passed with no follow-up, delaying necessary preventive care. When I called to request my prescription, I encountered unnecessary barriers. I was told it could not be emailed, and despite requesting access to the patient portal, I still do not have access. I was then told I had to return in person to pick up a simple prescription that should have been provided at my visit. This is inefficient, unreasonable, and shows a lack of respect for patients' time. The most concerning interaction was with the office manager. Her tone was hostile, dismissive, and unprofessional. She refused to assist, threatened to hang up when I said I would record the call due to her behavior, and then did so. When I asked for her name and for someone above her to file a complaint with, she refused and stated she was "it." On a follow-up call, she again refused to properly identify herself, placed me on hold unnecessarily, and ultimately ended the call in a sarcastic and spiteful manner. This reflects a clear pattern of unethical, abusive, and negligent behavior, along with poor communication, lack of accountability, refusal of transparency, and disregard for patient rights. Patients should never have to fight to obtain their own medical orders or be treated with hostility when advocating for their care. Overall, this office demonstrates serious administrative dysfunction and a deeply unprofessional culture. I will never return--not even if they were the last cherry on top.

Probably the best I've ever seen in my Dr Deshaw literally saved my life from Lyme disease and…read moreother other doctors completely I owe everything for him and his staff for treating me so well for the four years I did treatment. Donna Diaz

He seems like a good doctor and takes his time with you, but he doesn't take the time to really…read moreunderstand what is going on with patients especially female patients. I was starting peri-menopause and he completely dismissed any of my concerns. Weight gain - told me to watch what I was eating, hair issues - I had a ferritin level of 8 and he never mentioned a thing, iron saturation of 5 - no wonder I was tired. I didn't even question it until a new doctor ran tests and addressed it. I guess I was foolish to not question it - my mistake!

An excellent doctor and my primary care physician. Doctor smith explains everything. I feel…read morecomfortable at the office and that is not always the case in American medical system.

Stay away at all costs! Dr. Oliver is very nice, but his office staff is HORRIBLE! The office is…read morekinda dirty and run-down. If you need to have a question answered or help with filing of insurance claims or billing questions - FORGET IT! I have never been treated so poorly....it is generally not alot of fun to go to the doctors office or deal with insurance companies but this office makes things 100 times worse.

Dr. Mark Oliver is the warmest welcoming physician I have met. He & his staff are welcoming &…read moreprofessional. I was very much at ease for my first office visit.

Came here to seek help for a back injury that has decided to act up. Everyone was extremely…read morefriendly and helpful. Dr. Welsh was thorough in his analysis and very informative regarding my options and the epidural procedure I decided to try out. He provided options that I could take before undergoing the epidural procedure which I appreciated. On the day of the minor surgical procedure Dr. Welsh ran me through the steps again, reassuring me how simple and fast the procedure would be. I felt calm and was confident that I'd be in good hands. FYI, the procedure takes place in a surgical center and not these offices. The office is small but comfortable and very clean. They have vast awards showcasing the office walls on their various Doctors which is comforting. I would definitely recommend coming here for your pain management.