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    Diehl William MD

    3.7 (3 reviews)

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    2 years ago

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    Morristown Medical Center Family Medicine

    Morristown Medical Center Family Medicine

    2.5(6 reviews)
    0.8 mi

    Normally I get good to excellent service from Morristown Family Medicine. MFM has a rule…read moreregarding no shows; if you do not cancel an appointment within 24 hours and you do not show up, you are charged. On election day, Tuesday, November 5, I showed up for my scheduled appointment. I was greeted at the desk, paid my fee, and escorted into the treatment room where a staff member took my blood pressure, pulse and temperature. I was then told to wait for the physicians. About 25 minutes later one of the physicians came in and told me that the supervising physician was not in, as he was out working on an election campaign and I would not be treated. She told me that they are sorry. I think that MFM should hold itself to the same standards it holds patients to, which would be to give a rebate to patients when I physician is a no call no show. This is unprofessional.

    I called in June with a specific set of symptoms one of which was a fever but none of the other…read moresymptoms were Covid related. I was told I could not come in, had a virtual appointment, and was sent for a covid test. I went and one week later got a negative result but by then my symptoms were gone - I had basically just been told to stay in bed with a 105 degree fever until it passed. The other day I called with the IDENTICAL SET Of symptoms and explained how this just happened two months ago and the whole saga. I was once again told I could not make an in person appointment. I went to MedExpress and within 5 minutes of listing the IDENTICAL SET of symptoms was sent inside for a urine sample and given a prescription for an antibiotic for a kidney infection. A kidney infection wasn't even MENTIONED as a possible diagnosis on my virtual appointment. I know Covid is out there and a major concern -- however, not everything is Covid related. Patients should be given a fair chance at a real diagnosis and not be left to fend for themselves. I am disappointed as I expected better from an Atlantic Health System office. I will be finding another PCP.

    Morristown Medical Center - Starbucks in lobby

    Morristown Medical Center

    2.4(268 reviews)
    1.6 mi

    I bumped my head on scaffolding and felt dizzy and out of sorts. My doctor suggested a CAT scan and…read morethey were able to accommodate me the same day. I was able to get An appointment, the receptionist was super helpful and the wait was within 15 minutes of my appointment even though there were many people in the waiting room. The tech who did my scan asked me questions, explained the process and asked me to wait after to ensure the scan was good and the initial reading didn't show anything concerning. I appreciated that very much. The results were uploaded to MyChart within the hour. Very efficient and nice people. Because I went in within 2 hours of my appointment, the insurance had not approved my test. They waited until the last minute to see If it would be approved and gave me the option to pay out of pocket or reschedule. I didn't have time or want to risk having a problem, so unpaid out of pocket and will working out with my insurance. They were very upfront about it and I liked having the option.

    ** STAY AWAY FROM Morristown Medical Center **…read more ** DO NOT GOT HERE AT ALL ** * Complete Incompetence * Zero Medical knowledge * Zero Accountability * Zero Leadership * Zero Empathy My 20-year-old daughter was a patient at Morristown Medical Center for more than two years. She experienced chronic pain, mobility challenges, and cognitive issues, yet the medical care she received was inadequate. She was admitted more than five times for the same symptoms and never received a diagnosis. In total, her hospital stays exceeded 120 days. I contacted the patient complaint department several times, but each time I was given the runaround. She did not receive appropriate treatment and spent much of that time lying in her room without meaningful progress. Meanwhile, MMC billed my insurance company millions of dollars. After we took her to another hospital, she was diagnosed and received proper treatment. I do not want to provide additional details for legal reasons, but she is now recovering.

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    Morristown Medical Center
    Morristown Medical Center - Literally this is in our room, I don't even know what or why this is.

    Literally this is in our room, I don't even know what or why this is.

    Morristown Medical Center

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    Diehl William MD - physicians - Updated June 2026

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