There are two staff members at this location. The difference is night and day. Reggie is rude and…read moreindifferent. Debbie is friendly and always answers my questions. On 9/18/2019 I was at the location until almost close. I was attacked by a dog that was owned by a homeless couple living in CubeSmart. I was assured that it would never happen again and that that couple was thrown out. To my surprise I saw the male half of the couple this week, today is 1/17/2020. I was told that a family member of theirs put the unit in their name and that there is nothing that CubeSmart can do to keep them out. The bathroom is almost always locked at this location. I run an online business out of my unit and I am there for several hours a day. One of the selling points is that there is a bathroom there for customers to use and I was told that is left unlocked during business hours. Shortly after I started renting the bathroom has been locked nearly everyday. I have asked the staff and their excuse is that the bathroom gets messed up by the customers. I know of three different units being (or formerly) rented by homeless people. Maybe if they enforced the contract this wouldn't be an issue. Last Saturday when I pulled up to CubeSmart there was a UHaul truck blocking three of the four parking spots. This group was using all of the seven carts provided by this location. I tried to say something to the office. Reggie was in the office with her feet kicked up on a desk and she was talking on her cell phone. She looked at me but didn't otherwise acknowledge me. I have called customer service on four occasions in the past week. Neither Todd the District Manager nor David the Senior VP have returned my calls to resolve these issue. My advice, stay clear of this location.

We just moved to Utah and needed a place to store our stuff until we get everything settled. A…read morefriend told us about cube smart storage. Reggie was just amazing. She really went out of her way to help up out and went the extra mile. She was friendly, and the facility was just clean and amazing. It was such a great experience. I am normally not one for reviews, but this facility and Reggie deserve 5 stars.

The manager Peter is very nice and keeps the area immaculately. It is easy to access my unit and I…read morefeel comfortable using it.

It's just a storage shed, right?…read more Well there are a few nice things about Wildcat setting it apart. First, the place is extremely safe. Great security system, great lighting, and on-premise management that lives on site. Second, the pricing is reasonable. If you find a better price they will match it and they are forever running specials to be competitive and keep the place full. My favorite thing is how accommodating they are. Need power? They find a unit close to an outlet. Need better access? They find a unit you can back a trailer to. Need a truck? They have a box truck they loan out for free to storage customers. It's more than just a shed.

Awesome service! Very helpful and friendly. Sylvia is the absolute best!!! I needed to obtain a…read morebigger unit which wasn't available. Sylvia came up with a great back up plan and got me squared away.

One year having a unit here. Price has increased $133 since I first moved in. The first price…read moreincrease came after three months. Didn't even get a notification of this most recent increase. Currently paying $310. There is an app to access property, which sounds convenient but doesn't work half the time. Want 24 hour access? That's an extra $50. Wouldn't recommend. I'll be moving out asap.

I needed a storage unit and quick! Roger was incredibly helpful; especially when it came to helping…read moreme determine what size I needed. I absolutely felt like he had my best interest at heart and wasn't trying to upsell me into a larger unit that I didn't need. 13/10 - Would definitely recommend. He was professional, personable, courteous, and concise all at the same time. Something that is not often found. He has my utmost respect and appreciation. - Jenn

They stored our stuff when we moved from Austin to UT. It was seamless and easy. Sheri and Dave…read morewere a pleasure to work with. I highly recommend!

My storage unit flooded and I had purchased their insurance. Do you think after 2 mos I have been…read morereimbursed?! Absolutely not! Do NOT rent from this place!! I don't even give them 1 star! If anything minus! Yelp makes you give at least 1 star.

horrible place. They have a HUGE rodent problem, and refuse to perform any type of pest control,…read moredespite the contract stating they do. The water and ice in the winter is horrible. water gets in the units and ice builds up to where the doors won't open. All they say is 'I will try ice melt, but theres nothing else I can do' Go with a better storage company if you want your belongings to last in a unit, they will be ruined if you rent here. The worst place I've dealt with.

I cannot imagine a storage facility being more secure, with…read morepeaceful pleasure every (solo) visit & (owner/client) interaction. Lon gives beyond "customer service" into making one feel as the most important human. He was genuinely helpful in any and all aspects of this move to a new state. Potential challenges were instead smoothly and with high class seen and resolved (chivalrously) before I could even wish or request. The little things make a big difference. This man is attune to the challenging time of a move (exhaustion and tension) are turned to peace and calm in his 5 Star CARE. Freely mentioned and granted "service" discount. Made signing effortless. Contract includes line item initialing that was succinct, simple, clear and fast. Lon allowed oud us to get started before contracts were signed; he walked the contract to where we were working instead of having me take any of my time in an office where I couldn't answer questions of the multiple movers. his walk was from one far end of the property to the other and him doing so was 'top- tier. 26ft truck was easily maneuverable via the spacious drive areas. Feeling like a new friend; illustrated over and again, beginning phone call to closing texts. He cared about every aspect of my move and my non-storage inquiries. Paying my bill to this owner/operator is a pleasure. Working together feels as if a business "partnership" through common storage/moving goals. One night I needed after hours support and Lon arranged for Patrick to arrived and pleasantly assist. Every aspect of business here is an absolute jewel. Lon cares (above and beyond) in every phone call (once when closed he sent aide), every meeting (walked paperwork from one end of property to the other), explained regular treatment of property for rodents ~ why contract lists not storing food. Never authoritarian always same goals. I have stored in multiple states, indoor & outdoor entry. EWS is top-notch in cleanliness, sound structures, CUSTOMER service, huge peace-of-mind.

Very impressed by Lon and the cleanliness and friendliness of the place. Very secureread more