I cannot imagine a storage facility
being more secure, with peaceful pleasure every (solo) visit & (owner/client) interaction.
Lon gives beyond "customer service" into making one feel as the most important human. He was genuinely helpful in any and all aspects of this move to a new state. Potential challenges were instead smoothly and with high class seen and resolved (chivalrously) before I could even wish or request.
The little things make a big difference. This man is attune to the challenging time of a move (exhaustion and tension) are turned to peace and calm in his 5 Star CARE.
Freely mentioned and granted "service" discount.
Made signing effortless. Contract includes line item initialing that was succinct, simple, clear and fast. Lon allowed oud us to get started before contracts were signed; he walked the contract to where we were working instead of having me take any of my time in an office where I couldn't answer questions of the multiple movers. his walk was from one far end of the property to the other and him doing so was 'top- tier.
26ft truck was easily maneuverable via the spacious drive areas.
Feeling like a new friend; illustrated over and again, beginning phone call to closing texts. He cared about every aspect of my move and my non-storage inquiries. Paying my bill to this owner/operator is a pleasure. Working together feels as if a business "partnership" through common storage/moving goals.
One night I needed after hours support and Lon arranged for Patrick to arrived and pleasantly assist.
Every aspect of business here is an absolute jewel.
Lon cares (above and beyond) in every phone call (once when closed he sent aide), every meeting (walked paperwork from one end of property to the other), explained regular treatment of property for rodents ~ why contract lists not storing food. Never authoritarian always same goals.
I have stored in multiple states, indoor & outdoor entry. EWS is top-notch in cleanliness, sound structures, CUSTOMER service, huge peace-of-mind. read more