HORRIBLE!! service was having issues they couldn't get a tech out for over a week. ask to…read moredisconnect that day and everyday since then. I have returned my box and it's still not been disconnected as it's going on 2 months since I called. I called again and they still want disconnect , I'm taking them to court a will fight every step of the way !!! RIDICULOUS!!!

They don't provide service in the store They will give you a…read morebunch of toll free numbers to try. Today I went there because I didn't have internet. Was told to return the modem. I did. They gave me a new one. It didn't help. The guy who called with the 1800 number told me a tech tried to call but we weren't home. Turns out Optimum says I scheduled the appointment last week. I didn't. I showed the girl at the office my calls. No calls to Optimum. You get billed $60 for missing an appointment. She gave me the number (1800) to billing maybe they can help me! 0 Stars 0000

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

Highly! Highly! Highly! recommended. I stumbled across this wonderful company while trying to…read morefigure out how to navigate the utility world in Texas after moving from southern California. I had no clue that other states had hundreds of different electric carriers to choose from. I also had never learned how to set up water and trash with the city because it was always handled by the landlord back in California. Now let me tell you Ms. Contessa went above and beyond worked after hours with my crazy schedule and over time to help me. She was responsive and did everything on my behalf. She was so positive and reassuring with unwavering faith throughout the whole process. She also helped me realize that my new place was trying to get me to pay utilities for both units unnoticed! My goodness am I forever grateful. I recommend this company to anyone trying to navigate with a company that can be trusted and its free! not kind of free but truly free.

People work hard for their money and I would hate to see them waste it on Zulu's horrible service…read more My experience with Zulu has been a nightmare. Their internet service is very slow and unreliable and costs way too much. They damaged my new roof when they installed the antennae and when they installed the antennae they forgot to ground it properly. I tried to settle this out of court yet they are avoiding me. Is there anyone else out there who have had similar experiences who wants to join me in filing claims? UPDATE... Zulu is making legal defaming and slanderous threats against their customers for posting negative reviews... "Per our last conversation Please take note that Zulu may be seeming Legal action for Defamation. Due to numerous slanderous reviews." Zulu damages new roofs and refuses to pay for the damages and if you criticize this they threaten you with legal action. If you have been a victim of zulu and would like to seek civil suit then contact me.

WARNING My opinion below:…read moreIf I knew what I know now, I would have never chose Zulu. I would instead have set up services through Wifiers who offers way fast & consistent speeds without installation costs for Zulu customers, no contracts, & much better customer service from what I have experienced.  Zulu failed to provide an accurate quote after requesting & receiving our address for aerial view to determine the correct cost. The quote was around $200 more than initially provided. They did not absorb the price difference for their mis-quote.  Instead they made conflicting excuses stating both that we were given the accurate quote from the beginning & later that it was increased because they were unaware of additional materials & work that needed to be done. Note that the extra materials & labor equaling around $200 was for two holes, 2 metal fence poles, & about a bag of concrete. I priced the materials at about $55 with tax online. We later noticed damages that occurred as well. We notified Zulu of them & was told that their field techs are not even direct employees rather independent contractors & that they would send them out to assess the damage. Upon visiting with the contractors to fix the damages... I told them that it was not a big deal & ok regarding not wanting anyone to be fired over it... Zulu stated that they never had the repairs done because I said I didn't want compensation even though I said that I did before, during, after, & until this very moment apparently... & that was the only purpose for their visit. Note that the tech even assured & told me that they'd have it taken care of as he was only a contractor yet still personally knew the owner of Zulu within 10 feet of my home recording system under the carport they left damaged to this day. I was told that I was secretly recorded by the contractor on my private property as well in which the Zulu rep tried to site only a portion of the conversation seen on video grossly out of context while failing to mention the other portion I mentioned above. ***Not once in all of the instances we have experienced with them have they ever assumed their responsibility.***  The tower was also left leaning after we had them reinstall services. At one point we tried going through Wifiers (who offers free installation to pre-existing Zulu customers having issues with Zulu) we received a pdf file on the Zulu portal showing a $350 cancelation fee so we had to go back because we were under a lengthy contract. Note* Wifiers has since provided us with photos to show no damages were caused by them. Zulu sent someone to fix it yet it was still left leaning because of the loose wires without clasp fasteners & I was told it would be $80 to have them come out again. I didn't feel like paying them to do something they left messed up twice already... & lost hope of competence in them once I found out how little they pay even their tech support employees after we received an offer from Drew for only $10 per hour 070920 while saying the applicant was over qualified as well. The national avg. is $16.08.. & then there was the former Zulu employee who stated his less than disdain view of the companies owner.   We were harassed by Zulu with threats of legal action for exercising our rights when notifying the public of our grievances after Zulu failed to do anything but make excuses for their own actions. We have been advised that this is harassment and unethical business practices on Zulus behalf & were instructed to contact legal council for compensation of damages, emotional distress, reimbursement of legal costs etc.. & to report their tactics to google review, notify the local chamber of commerce, rip off report, BBB, news outlets, Att generals office, Anti-slapp, CRFA, public participation act, FCC #5032172 FTC report #116198919, etc.& advised to notify them of any further retaliation. We have obtained evidence from our own recordings ,emails & pics, from their competitors & other Zulu customers.  Feel free to contact me with any questions or want to see proof before making your own decision of trying your luck w/Zulu.  Dejavu34543@gmail.com

Nathan and Amen were great, very courteous. Took care of our issue and repair without any problem.read more

I have had 903 Broadband / 360 Broadband for a while now... I have had Nothing but problems with…read morethis Service. I have had technicians out to my office many time and countless calls to tech support. They keep telling me that their towers are overloaded and keep on changing the AP Access Point but nothing seems to work. They are signing everyone up for service but CANNOT SERVICE THEM. RECONSIDER SIGNING UP.

Working with Network Communications is great!…read more Their investment in East Texas is second to none and they are bringing the future of high speed fiber Internet!

From the owner: Provide Fast, Reliable, and Innovative voice and Internet service with a personal touchread more

well I wish I had the same service as the other person who gave them a revue, Actually I had better…read moreservice when it was just aliegence. I pay over a thousand a year for the worst service I've had in 35 years of paying a cable bill... And when you call its always the same ole same ole uncaring robot type people. No real answers to what is actually going on. if there techs were doing there jobs monitoring there systems daily like they should. we would not be having the problems were having... Vyve get to work. and give the customers a discount for there outages....

allegiance communications leaves a lot to be desired. We had allegiance cable internet and phone…read morefor almost a year. we got behind because of adding and taking away some stuff and I didn't know we were being charged for it. I had lost my wallet with my debit card and everything in it. I called and talked to them and explaind to them what happened and tell them that I was just waitin on my new card and then I would be able to make a payment as soon as I got my new card. They said they would make a note on my account. I thought it was going to be OK. I was out yesterday with my uncle and my husband said that they came out here and disconnected everything. I called them and tried to talk to him about it and they wouldn't turn anything back on until I pay $438. I told them my husband has that life line and needed at least the phone for that. They wouldn't turn anything back on until I paid that amount. I think it's pretty sorry when someone has a medical necessity for a telephone and they won't even leave you a way to contact emergency services if necessary. if we didn't have our cell phones we wouldn't even be able to call 911 if we had too. now if I'm gone and he falls or anything he won't even be able to push that button to get help.

Excellent wireless Internet service for the Texoma area. I am approximately 1 mile outside of…read moreGainesville. Getting very reliable Internet service. This company is family owned and operated. This includes maintenance of the tower, so it is very individualized and not corporate. I am disabled and rely very heavily on my Internet and I am very please with the service I've gotten from this company, including home maintenance. I recommend this Internet company to anybody who cannot access cable or fiber optic Internet. Speeds are much faster than satellite or phone service.

Responses by this company are borderline ridiculous. If you try to call, there is always a wait…read moretime of well over two hours. If you try to use the "chat" option, you receive vague information and are told that questions cannot be answered. When you request a supervisor, you are told you have to call to speak with someone. When you question anything during the chat, you are told that the "person" on the other end of the chat is unable to help you and will terminate the chat. If you leave a yelp review, you receive a nice note from "Jackie" with a request to send a PM with your specific concerns. Too bad Jackie doesn't exist and there is no information on how to PM anyone for actual assistance. $500+ a month for services is beyond ridiculous and you only get bots to "assist" in answering questions regarding the $500 bill and why $280 of it is all fees. Edited to add: received my notice from "Jackie" and I can send a note via Facebook or X since there is no PM option. I have neither, by the way. Also, thanks "Jackie" for reminding me that Astound suspends additional comments - forgot about that part.

I would have to say this is one on the worst customer service I have ever had. I came in there…read morebecause I called corporate to ask where I could pick up a gaming router they have brought twice to me now broken I have been paying for a year just to have normal Wi-Fi. The older man and supervisor at the front desk were hostile and try to push us out of there , couldn't ask a single question without getting a I don't know why they would tell you that I can't help you while the supervisor giggle with no help All we can do is send a tech Thursday .I could personally never hold my company's values that low definitely was My first time visiting the office and was not a welcoming Experience.