Although Raulston and Son's Tree Service repaired the damage they caused to our fence, their behavior was indefensibly rude and unprofessional. When approached, they dismissed the issue by claiming our fence was "rotten" -- an assertion both inaccurate (it was merely discolored) and needlessly discourteous. Their conduct, further evidenced on our doorbell camera, was not only lacking in professionalism but descended into puerile theatrics.
A reputable company should exemplify integrity and respect; Raulston and Son's instead chose derision and incivility. The fence may have been fixed, but the impression left was one of arrogance and a profound breach of professional standards. read more