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360 Broadband

4.1 (9 reviews)
Closed • 8:00 am - 5:00 pm
Updated 2 weeks ago

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8 days ago

Nathan and Amen were great, very courteous. Took care of our issue and repair without any problem.

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RHINO COMMUNICATIONS

RHINO COMMUNICATIONS

(4 reviews)

I only give them a second star since they're the only game in town - literally. If you want…read moreinternet without satellite latency issues or cell tower dropping issues, this is it unless you choose to erect a 200 foot high tower in your yard. If there was anything else that didn't require the erection of a two hundred foot high tower in my yard, I'd have switched ages ago. They don't actually serve up the internet. They serve you their cache of that page so the news you're reading might be hours or days old. Do not beleive what they tell you about bandwidth. We've never ever once gotten the bandwidth that we pay for. They have problems all the time that cause service to be out for extended periods of time. The service engineers, with a couple of exceptions, are pretty clueless. *I* have to go diagnose their problem in order to get them to fix it. For those who understand this, it doesn't matter if my radio is still taking to the tower if you DNS name resolution isn't working or if the hops for me to get from house to Google start to exceed 255 hops (the max allowed before it dies) or taking long enough to time out. Their customer service is HORRIBLE. I've been screamed at and hung up on by the customer dis-service reps. It's a good thing the call center is in Durant, OK and not Leonard, TX. If it had been closer to home, I'd have had to roll up on them and explained the error of their ways to them as only a rompin' stompin' red head can do.

My service has been down more in the few months since Rhino has taken over ERF Wireless than it has…read morebeen in the last 6+ years. Now after being down a week and told every time I call it was their tower, I'm told the tower is finally up and it could be my antenna now and it will take 2 weeks for a technician to come check. They up their fees and provide less service.

360 Broadband - isps - Updated May 2026

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