Excellent wireless Internet service for the Texoma area. I am approximately 1 mile outside of…read moreGainesville. Getting very reliable Internet service. This company is family owned and operated. This includes maintenance of the tower, so it is very individualized and not corporate. I am disabled and rely very heavily on my Internet and I am very please with the service I've gotten from this company, including home maintenance. I recommend this Internet company to anybody who cannot access cable or fiber optic Internet. Speeds are much faster than satellite or phone service.

Mark was super helpful and personable. I​ feel like communication and trust is​ essential in any…read morebusiness and I felt really taken care of with BeeConnectedNow. They took so much pressure off our plate which allowed us time to focus on the things that really mattered with our new home.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

The best internet company around, we love their internet service, great customer service , great…read moreprice , very friendly people , there with help 24/7. We watch a lot of Netflix and it always loads fast have never lost service, even during storms we still had service. I recommend it to everyone I see. We use to have Excede and alway had trouble with it and their people. In our home Arbuckle communication is here to stay .

When it works, it's decent. When it doesn't work, don't bother calling…read more We have had them for a couple years because they are one of two companies that service out area. For the most part, the Internet works, but every once in a while it goes down. I have called countless times (both to sign up and to report problems) and it goes to voicemail every time. No phone calls back, ever. I received a phone call back once, and it took filing a BBB complaint to get it done. It's amazing they manage to stay in business.

Absolutely the worst service. The service is extremely slow. Existing customers get no type of…read moreservice at all. THE WORST I'VE SEEN!!!!!!

I've had Sparklight for a while and have always been really happy with the service, but I was…read morepaying around $300 a month. I spoke with Cathy in Business Development, and she took the time to actually go through my account and see what she could do for me. She got my bill down to around $140 a month--with no changes to my service!! Same great internet, HUGE savings. I honestly couldn't believe it. Cathy was so helpful, easy to work with, and actually looked for what made the most sense for my business instead of trying to sell me something I didn't need. I definitely recommend reaching out to her!

Horrible service 5 years we have been putting up with buffering and pixelating. Kenny Walker the…read moreRegional Manager has been aware and has chosen no action. I now have filed a complaint with the FCC it turns out during original installation 5 years ago the named modem and router the same name thus causing device's to be confused when trying to log into mesh router. Sparklight has been horrible to deal with. You would think being in a regional manager position you would at the very least answer emails and customers concerns. We paid appropriately $300 month for 5 years for shoddy service all this is documented I told Sparklight I would absolve them of any future for a 3 month credit they are afraid to respond and set a precedent as they know we are not the only customer that's being treated unfairly. I won't give up until the FCC makes it rulings Kenny.walker@sparklight.com Kenneth.walker@sparklight.com please use these emails for all your unsatisfactory service customer complaints and all technical issues. Or you can escalate at www.fcc.gov. The only way we have any power against them is to stand together as one

I have been a Nextlink customer since 2016 when I moved to Waxahachie, TX. They have been reliable…read moreand prompt to respond when I have called in or dropped them an email to support. Recently I noticed intermittent throughput issues since a large wind storm came through a few months ago. I reached out to them and felt it might be good to have someone come and look at the antenna and confirm it wasn't loose. The technician, via email, told me that they had determined there was a cross signal between me and the tower where my radio connected. They suggested we have a technician come out and replace the radio with a different model using a different technology, which should alleviate the cross chatter that was giving me fits. Despite their busy schedule due to the storms in the area, they were able to accommodate my availability. They determined a technician would arrive between 1:00 and 5:00 pm and sure enough around 1:30 pm, I received a call from Josh, who was 10 or 15 minutes away from me. He arrived around 1:45 p.m. and had a second installer in tow, I believe his name was Corey or Cody, who was in training. Despite the sweltering heat and the height of the roof, about 25 ft, they climbed on up and determined the new radio would be the best option. They told me it would take approximately an hour and that was okay with me, as I was currently using my phone hotspot to prevent any disconnection while I worked remote. Sure enough, within a little over an hour, they knocked on the door, came inside and replaced the POE adapter and started confirming my connection. The throughput exceeded my expectation, as did the professionalism and attention to detail they exhibited. The two installer/technician's action, attitude androfesionalism spoke volumes about the quality of individuals they employ. Good job, Nextlink. Keep up the good work. Signed, a raving fan!

Worst customer service I have ever encountered, the people are lazy and rude. If your next link…read moreservice goes out on a weekend you are crap out of luck and it does not matter to next link that you are in business too and you need wifi on Saturday and Sunday just like every other day of the week. Next Link serving Farmersville TX is closed on Saturday and Sunday. Never mind that they are contracted to provide service 24 hours a day 7 days a week, clearly they don't care about honoring a 24/7 contract that you pay for as the customer. Our service went out on Thursday, it will be mid afternoon on Monday when they can be bothered to restore service. Next Link Does Not Care. Their motto "We're here when you need us" is a Lie. They are there when they are in the mood.

Nathan and Amen were great, very courteous. Took care of our issue and repair without any problem.read more

I have had 903 Broadband / 360 Broadband for a while now... I have had Nothing but problems with…read morethis Service. I have had technicians out to my office many time and countless calls to tech support. They keep telling me that their towers are overloaded and keep on changing the AP Access Point but nothing seems to work. They are signing everyone up for service but CANNOT SERVICE THEM. RECONSIDER SIGNING UP.

I've been a customer for about five years now. For the most part, bandwidth has averaged about 105%…read moreof "rated speed." Recently, there was some sort of technical issue in my neighborhood that necessitated 5 or 6 technicians to resolve. Since then, my downstream has been limited to the upper 90's/20, when it should be about 250/20. With each speed increase, I've had to get new equipment out-of-pocket, because the company will only will only supply a DOCSIS 2.0 modem. Including my newest modem which is DOCSIS 3.1 with 16x8 which the company incorrectly told me I need, I'm still not getting the bandwidth I should be. Three different modems in as many months, because the CSRs are contradicting each other. In conclusion, Grande was stellar when it was a Texan-owned company, but since it was plundered by a company that's owned by a holding company in Hong Kong, customer service has definitely become sub-par, which compounds the fact that Grande won't get its metaphorical (if not literal) story straight, with respect to "needed" equipment.

Responses by this company are borderline ridiculous. If you try to call, there is always a wait…read moretime of well over two hours. If you try to use the "chat" option, you receive vague information and are told that questions cannot be answered. When you request a supervisor, you are told you have to call to speak with someone. When you question anything during the chat, you are told that the "person" on the other end of the chat is unable to help you and will terminate the chat. If you leave a yelp review, you receive a nice note from "Jackie" with a request to send a PM with your specific concerns. Too bad Jackie doesn't exist and there is no information on how to PM anyone for actual assistance. $500+ a month for services is beyond ridiculous and you only get bots to "assist" in answering questions regarding the $500 bill and why $280 of it is all fees. Edited to add: received my notice from "Jackie" and I can send a note via Facebook or X since there is no PM option. I have neither, by the way. Also, thanks "Jackie" for reminding me that Astound suspends additional comments - forgot about that part.

Great service. Never an outage except very rarely during a severe storm. But back on soon as they…read morepass. Highly recommend for service and price!

Best internet service providers ever !…read more - They make sure they are on top of their game, - Immediate response to their clients and network problems. - Extremely punctual in their work and dedicated to customer satisfaction. - The owner and his team are very honest, humble and always working towards perfection. Good job ANTS. Keep it up !

If I could give less than 1 Star I would. 5 years ago when we moved to Lake Texoma there was great…read moreservice & good value. Now it's the worst I've EVER had. I have home office & if I don't have internet I don't get paid. Every 3-4 months I go at least 2-3 days down & have even gone 10 days without ANY Internet service at all!! What's worse is they have the fastest speed so I'm stuck. And their customer service forgets to turn in work orders. I've called as many as 4 times in 1 day!!! If you have ANY options though, choose someone else. They're terrible! Also because of the amount I use it they NEVER give me credit for downtime!

Bubble gum and duct tape! They must have run out of one or both. And the owner's credit cards are…read moreto the max so he can't buy more. Ridiculously long down times.