Tastee Freeze ice cream!!! Just like in my youth, love it but it's the only thing I eat there.

This was my first time visiting a Wienerschnitzel, and it was a complete failure of basic brand standards. I ordered a Chili Cheese Dog Combo. The store was nearly empty with no rush taking place, making the severe quality and service failures even more inexcusable. Upon opening the main item, the core ingredient, the American cheese slice; was entirely missing. Having spent 15 years working in the restaurant industry myself, I understand that errors can happen, but in a dead-quiet dining room, this was sheer carelessness. I politely brought the missing item to the attention of the staff, expecting a simple line correction. Instead, the staff immediately argued with me. Worse, the store manager came over to my table and handled the situation with zero hospitality or basic food safety. The manager aggressively gaslit me, claiming the cheese was simply "melted," and nearly stuck her bare finger inches away from my food to point at a non-existent ingredient. As a restaurant professional, I know what melted cheese looks like. It alters the chili's color, changes its texture, and pools along the bottom of the bun. The item served to me had little to no cheese whatsoever and inconsistant with the advertised product I paid for. The chili sauce was completely thin, dark, and translucent. Furthermore, the wrapper clearly reads "CHEESE," proving I paid for the upgraded item and combo, but the kitchen failed to build it correctly. Normally, I would just let it go and not come back, but to be argued with, gaslit, and subjected to a manager placing their hands over my food over a simple line mistake especially when the team wasn't even busy is disgraceful. I chose to eat what I could and leave rather than escalate a confrontation with hostile staff, but this location requires an immediate operational and hygiene audit by district leadership. read more

Wienerschnitzel - Fast Food Near Me - Laguna Hills, California

$4.99 for a sad little pile of soggy chili cheese fries. Wow! I used to love this place. read more

Wienerschnitzel - Chili cheese fries - Fast Food Near Me - Laguna Hills, California

I was pleasantly surprised with my chili dog and Chicago dog. Both buns were soft and the hot dogs were fresh and tasty. Service was quick and the young lady was very pleasant. I will definitely come back when there is a special. read more

Lady rude service. Heard the wrong order. Saw that my order was put to the side and not even started yet.

Nothing wrong here, though I've only been through their drive-thru. Food came quickly, tasted good, they gave napkins without asking. Only had to ask for fry salt (just in case!). No mistakes on any of my orders. read more

Very clean restrooms (customers only) and the Tastee Freez root bear float and Reese's shake are Amazing! Same parking lot as Tesla charger . Easy access to the freeway read more

Wienerschnitzel - Storefront - Fast Food Near Me - Laguna Hills, California

See all

If you've ever wondered what it's like to bite into a hot dog that's emotionally unavailable, questionably wet, and somehow both overcooked and underwhelming -- the laguna hills Wiener Schnitzel has you covered! My hot dog arrived looking like it had been through three divorces and a car wash. The bun was a soggy afterthought, clinging to the meat like it had given up on life. And the dog itself? Let's just say, I've had more flavor from an ice cube. Dining here felt like being punished for something I didn't do. Would I go back? Sure -- if I develop a craving for sadness and lukewarm regret. read more

Veggie dog, nice to have this option. Plus, all the other items for everyone else. Order is always correct and hot when ordered online for pick up. Very polite young man at counter. read more

I've been coming here since I was young. The food is always fresh and hot. The location is super clean and the ladies that work there are very friendly. A+++ read more

We got a wild kick to go have chilli dogs at Wienerschnitzel...probably been 20 years since I've gone but I used to love their chilli dogs and corn dogs. The food was actually pretty good for what I expected but the horrible service...drive thru now has an automated AI person taking your order and mistakes my corn dog for a strawberry lemonade. I couldn't figure out how to correct so I asked to speak to a live person. Was able to order properly and got our meal. No mustard in the bag of food...wth? The picture on the menu has mustard on the corn dogs...I guess my fault for not asking. Anyways, I drove around and then parked to go get some mustard....took them a minute just address I was there and then just gave me the dirtiest look from the two people there when I asked for mustard...maybe it was that time of the month for the entire crew. I don't know but it felt uneasy walking out. For $18 for 3 chilli dogs and a corn dog I expect a little smile and a happy thank you. read more

Just came here with my daughter for a sweet summer treat. She ordered the Oreo shake and I ordered the chocolate sundae. Hers was big and enjoyable, mine was a huge disappointment. They were both similar in price but the sundae was significantly less. It was laughable how much less was given even compared to the photo on the menu. Extremely disappointing, especially in this economy. read more

Wienerschnitzel - Ice cream chocolate sundae menu photo - Fast Food Near Me - Laguna Hills, California

See all

Love some good fast food! Also a plus since I can charge the Tesla while I eat. Winning

[This updates my review from three months ago.] I left two voicemails--during store hours & over three days time--at this location after discovering that my takeout order was filled incorrectly. I paid an up-charge for their ALL BEEF hotdog but was served the lower-priced pork mixture instead. Either the Manager never checks the messages or he is too busy to return phone calls. Either way, the service was unacceptable! read more

Have gone there for so many years and loved their hot dogs. I just ordered 2 and couldn't believe his skimpy the amt. of chile they put on the dogs. read more

People were nice but the portions are ridiculously small now and they even changed the box. $5 for small ass order of chili cheese fries is wild read more

Wienerschnitzel - Classic Chili Cheese Fries - Fast Food Near Me - Laguna Hills, California

My sons 12th birthday was up the road the local jumping place and boy did Israel and the Der team come through!! We spent around $65 bucks for the entire party and they made us feel so important. We had a specific list and not only did he go over it line for line he found ways to apply the local discounts that were available to ensure I got the best value. I wanted to make sure the food was hot and he made sure to start out right on time. I relaxed and enjoyed the clean restaurant while waiting for the treat to come through. Most definitely don't come here mall the time but can Hooghly recommend. Even threw a bag of Birthday fries in there for my son. What by treat. How funny my order was #1!! read more

Staff: They were friendly. Provided the food with a smile and the order was accurate. Food/Quality: Always good food and quality. We got corn dogs, chili cheese fries, and the Aussie hot dog. A little pricey at $4.15 or so for the Aussie dog, but really good. The Texas BBQ dog is also really good. Value: Prices are fair as you'd expect from fast food. Overall: Pleased with no reason not to be. With the new remodel as of about a year ago it looks a lot nicer though all my orders are drive thru. One day I'll to inside read more

there is just something so delicious about Wienerschnitzel. I always get a corndog and a chili dog when I go through the drive-through. It just delicious read more

Not a huge fan of their food but I was craving something sweet and they were having their Sunday sundae promo. The chocolate shell and peanuts was fantastic, the soft serve horrible quality. Can't get myself to eat their hot dogs and not a fan of their crinkle fries. Service was fine, prices ok. read more

See all

Always great food at a good price. I love the chili lovers combo service was quick from time I placed order to pick up less then 5 mins. Typical ambiance for a wienerchnitzel. read more

Wienerschnitzel - Fast Food Near Me - Laguna Hills, California

See all

lol, I should've read the reviews before going. First time ever at a Wienerschnitzel! Which when I walked in I let the cashier know this. She might be the lady everyone talks about in these reviews. She seemed annoyed at that fact and walked away. Me and my brother took a look at the menu and were figuring it out. The saddest part here is we were so happy and excited to try out a new place, all this was taken down. The cashier asked us if we were ready to where I responded yes. I start ordering and she starts asking these questions about how I wanted the hot dog and when I asked if I could make it a combo and if so what comes in it, she just seemed so annoyed to answer it for me. Like girl, it's my first time, I DONT KNOW HOW TO ORDER HERE. Then when it was my brothers time to order he said I'll get the chili cheese combo, she proceeds to raise her voice bit more and ask which one he wants and starts to point them all out. Now this sounds nice because she was explaining, but just the way she would explain it with her tone like she was super annoyed with us. It's not what you say, it's how you say it. She needs some patience. I understand a lot of people don't have patience, but if you're going to work in the service industry you just have to! It's really so sad to go out and have to deal with someone like this. The ambiance I'm here was also really just gloomy. Ceiling was leaking. The food was pretty decent, nothing outta this world. I give it a 6/10. Would I be back? No. Should you go? I mean make sure you know how to order before going or else it won't be a great experience. Also would recommend the AI drive thru everyone is talking about. Bet the robot will treat you better :) read more

Wienerschnitzel - Fast Food Near Me - Laguna Hills, California

I love this place. Very clean, plenty of parking. Fast and accurate service. Employees are happy, polite and patient. I could eat the chili french fry burritos every day. They are that good. Tried the cut-up brat and it was cooked to perfection and cut into small pieces for dipping. Tastee freeze is a plus. I just have to say I have tried almost everything and I highly recommend. read more

Corn dogs are always delicious, fries are fresh. Don't forget to ask about the chili cheese fries burrito on the secret menu and enjoy! Unreal taste with the fruit loop shake too. read more

Wienerschnitzel - Fruit Loops shake - Fast Food Near Me - Laguna Hills, California

We stopped by here on our way to San Diego. Went thru the drive thru order the $10 special and added the soda for $1. It's a great value! My one complain is the drive thru person taking our order was rushing us. Kept asking "Anything else!"....I told him hold on as we were think of what to order....2 seconds go by...."anything else" I get it you have a line but I'm not going to rush and order if I'm not ready. Also when we got our food and drink I thought the soda was a bit too small. The sign said a 20oz soda, to me and my wife it looked like a 12oz. When I asked the guy he was extremely rude and annoyed..."no that's a 20oz drink...we are done...good bye!" As in go F@*% your self. My tip for them, don't rush people and don't demeanor them. If your not happy where you work go somewhere else. Or start your own restaurant. Thank goodness I don't live near this place. The location by my house is much more friendly. read more

See all

This is the "chili cheese dog" I ordered for my foster grandson on Friday. Notice anything missing? And the French fries were so old and cold he wouldn't even eat them. The fries were like rubber and he said "theses are so gross the birds won't even like them Nana!!" A 7 year old boy turning down French fries? Wow!! FAIL FAIL Wirnerschnitzel!! read more

Wienerschnitzel - This is a "chili cheese dog" Notice anything missing? - Fast Food Near Me - Laguna Hills, California

Food was terrible everything tasted frozen! Everything was stiff and had no flavor, turned me off to ever eating this brand again. I hate that I wasted over $50 here. read more

Cold dogs are served for you if you are into that. Chewy and old dogs is what you taste if you try their food. Screaming match with the manager/ Caucasian old lady here if that's what you enjoy during your lunch break. Ripped off is the feeling what you realized what you just payed for. read more

Well - the " A I " has reached the Wienerschnitzel on Cabot rd. Although maybe the drive thru customers will get a halfway decent acknowledgment now. Your employees are cold, and thankless to their customers ! No personality - just cold. Good luck with that in the future. read more

I came through the drive thru to pick up some lunch for my, my Mom and my little cousins. The drive thru line wasn't too long here, even around noon. I just got two plain hot dogs with two medium fries, two chili cheese dogs with onions, chili cheese fries and a Dr Pepper. I waited by the window for a bit for them to load up my bag full of food. I had to put it in the back of the car because I didn't want it to fall over. I kinda wish they had given me two bags instead of one over stuffed one because the bag ended up falling on my way over to my cousin's house and I lost some fries. They got every single part of my order right which is always nice. I feel like drive thrus are where most orders go wrong, but not here. I love their chili cheese dogs and chili cheese fries. They are always super cheesy and delicious. It was a pretty good lunch, very filling and delicious. read more

I love the food here. The only reason I gave this place a one star is the service. Mainly, the white woman who works the drive-tru at night. She's very unfriendly. When you ask her to repeat an order she will raise her voice and when you drive up to get your food, you can see she's really pissed at you. She never greets you and act like she hates her job. Everytime I go through that drive thru at night, I dread that she works that shift. The only reason I'm a regular there is the food and my daughter loves their hot dog and fries but I just hate going through that drive thru. I wish management will read this review and maybe have a talk with her. read more

I came here for food and had to unfortunately speak with an extremely rude woman named Shaun in the drive thru this woman obviously hates her job and is extremely miserable like I've never seen before in an employee on the job. Unbelievable that Manangment allows her to treat people like this and get away with it look at all the customers complaints below about Shaun and obviously Management or Corporate have done Nothing shame on them bad business. If you have had or have a bad experience please let Management and Corporate know maybe someone will listen and actually do something about her as she needs to be fired. Employees should follow up as well and report her repeatedly and not take this crap. read more

La comida está buena, pero la señora que nos atendió fue de lo peor, el recibo dice que se llama Veronica L (no sé si sea su nombre o si el de otra compañera pero pa que se reconozca mejor, era una mujer mayor, blanca de ojos claros), no se si tuvo un mal día pero tengan cuidado si ella los atiende. Al final comimos muy incómodos, era nuestra primera vez en uno de estos restaurantes read more

Always been able to visit, drive through, and get fresh hot Chili dogs and fries. Personally have never received a bad order or bad service at this location. When in town, this is the go to! It is part of SoCal that I miss! read more

My husband and I remember when ordering a chili cheese dog with onions melted in our mouths years ago. Today we decided to go and order the same. However we were so disappointed The onions weren't real just synethic and the hot dog with bun was not good at all it was bigger (they tasted that they were thawed previously frozen and hard) but not better. And we paid $20+. Double than what we paid. I understand with inflation that is expected but we were so disappointed. We will never go back. read more

If you're passing by on a hot day, I highly recommend you stop and pick up a Reeses' shake. It was SO good! Sometimes things are too sweet to the point they're not even good. This was not the case-- it was the perfect amount of sweet. With that said, the regular size can still be a lot of sugary goodness for one person. I'd recommend sharing if you don't want to get too full. read more

Cashier very RUDE TV Special Barbecue Brisket on Cheese Fries Food is HORRIBLE NOT as pictured on TV advertisement Total RIP-OFF read more

I will never go here again after the way I was treated by the drive thru cashier. I placed my order with the automated system which did not understand me so I drove to the window and started to tell the cashier what I wanted when he rudely told me to stop talking. I told him never tell a customer to stop talking and he just kept telling me to stop. I canceled my $38 order and went to Carls Jr.l and gave them my money. read more

Had a horrendous experience with the lady in the drive thru this evening. Came on here to read the stores reviews, had no idea she was this miserable of a person to treat everyone so poorly and rudely!! Customer service obviously isn't important to this store. Lost another customer here too! read more

The ice cream was perfectly fine. This rating is mostly for the service. We went through the drive through and the lady was rude. We were saying our order and she would respond rudely like we were wasting her time. Okay maybe she's having a bad day. We pull up to the window and she said absolutely nothing. Resting B face. Didn't even give us our receipt. We asked the other worker if there was something we did and she responds that was how the other lady was. We were not asking for a perky Disney princess to greet and serve us our food, but to be so cold and rude like that made my fiancé and I feel uncomfortable. She should not be dealing with customers if she feels that they are an inconvenience. Maybe it's the same lady as the previous review... read more