Don is the reason people despise car salesman. Bought a 2018 Jeep Wrangler Sahara edition from him and my first look and test drive was in a heavy rain. After taking delivery I noticed multiple paint bubbles in many places. These were not visible because of the rain. Don never once mentioned them. I called several body shops and found out that was very common with that year because Jeep used aluminum for the doors. The cost to replace the doors was $6,000. Don shuddered at that and had "his people" look at it. They relayed they could re-spray the affected areas but eventually the bubbles would return. This problem became irrelevant because the Jeep broke down twice in two weeks. As in, dead. As in, having it towed to the garage he uses in Bridgeport. Cutting to the end of this awful experience, he ended up taking back the 2018 (which had major engine problems and was in the shop for weeks) and finding me a 2021 Wrangler Willys edition. He said it had 20,000 miles on it. When I arrived to look at it had 27,000 miles on it. It also had mud terrain tires on it which were extremely loud. I had a set of 20 inch wheels and tires I had intended on putting on in the summer, but asked if he'd have them swapped out. His response was, "why don't you just let me put leather in it (interior) and keep the wheels and tires that are on it?" 1. The 20 inch wheel and tire set were far more expensive than the leather seat covers he offered. 2. Not swapping out the tires totally defeats the purpose of why I wanted to change them. The point being is that the 20's looked extra sharp on the Sahara edition and he was trying desperately to keep them to build value on what would be a hard sell in the future. That is Don in a nutshell. Always looking to get over, take advantage, do whatever he can to spend as little as possible to fix the problem while trying to get as much money out of you as he can. Further proof: During the three week period it took to fix the situation I was given three loaner vehicles. All of them were filthy, with the last one smelling so bad I had to roll the windows down on the way home and get an air freshener in order to drive it. It took ten days to find the 2021 Wrangler and would have taken more had I not called him repeatedly to ask what was going on. For this he got angry and told me "he was working on it." Translation: He needs to find another one that is more expensive to get more money out of the deal. Which is exactly what he did. The 2021 he sold me was financed at $48,500. It wasn't until later that I realized that he had ME pay the taxes on BOTH vehicles. Keep in mind this was after I threatened to sue because it was obvious it was taking so long to find the next Jeep, to which he became enraged and blamed me for not being patient enough (?!) and told me the name of his attorney. So after questioning the high price of a three year old Jeep, he responded with "nothing holds its value more than a Jeep Wrangler" and "come back in a couple years and we'll find you something else." Then he closed his doors PERMANENTLY. Knowing the more miles I put on the 2021 the more it depreciated I reluctantly traded it in to a dealership and was ten grand upside down leaving me with the highest payment I've had and will ever have in my life. I will admit that I had bought a 2004 Jeep Grand Cherokee from Don ten years prior and after two months the entire transmission failed. He covered the cost of replacement, and that's what brought me back. He got over on me, I'll admit that. High pressure, shady vehicles, terrible response to the problems HE caused and as others have mentioned in their revues his flying into a rage when questioned or forced to work on YOUR timetable. Don is a large man and thinks he can bully and intimidate people and when that doesn't work he plays the victim while doing the absolute minimum to fix the problem. He is the definition of "shady car salesman" and I'm not surprised to see so many similar reviews. But I also believe in karma, and boy, when it comes back to him all bad things will be justified. read more

If I could give him a negative rating believe me I would! Don Kerridge is the worse type of sleazy salesman. I addressed some issues with regards to the breaks/roaters/e-brake. He immediately responded with snark saying if I want to bring the jeep back, he's got 50 others wanting to buy it....so, I said okay, I'd bring it back....3+ hours drive, each way! As soon as he saw my willingness to call his bluff he changed his story stating I could no longer bring it back. He agreed to fix the issues, so I drove back up there. Don, as expected, was not there so I dropped it off. At least he provided me with a loaner...which was also in need of some definite work under the hood. He had the jeep for a week. I finally received a text stating it was ready. I drove the 3+ hours back to pick up my jeep. Again, no surprise, Don was no where to be seen....probably didn't want to face a 21 year, still serving vet. I walked around the jeep and could see only one caliper had been replaced. I got in and tested the e-break...nothing. Took it in to my mechanic, who informed me the breaks were trash; walked me under the jeep and showed me the obvious. The E-brake had been removed completely. $2+k here. I then had to take it to the local dealership who ran a diagnostic check and inspection finding the right cylinder head needed to be replaced...another $3k. The expression on their face when I asked them if it's normal for a dealership to completely remove an e-brake...his expression said it all. We have it hard enough these days. All I can say is NEVER, EVER PURCHASE A VEHILE FROM DON KERRIDGE at WAP. Oh, I didn't mention...its back in the shop to replace the power steering hose, some belts and the water pump. What a loser. read more

5/20/23 - Don agreed that I put a refundable deposit hold on a car. Don told me it was $500 but charge me $520. 5/24/23 - went to look at car and was not in the conditions Don advertised and said over the phone. Don told me car has no rust or mechanical issues. Rust everywhere underneath the car, oil pan and head gaskets leaking oil. Don still pressured me to buy and assure the car is fine even though its leaking oil and pretty rusty underneath. I did not purchase and requested my deposit. Call, text and email with no response. Don Kerride is ignoring me and took my refundable deposit of $520. read more

Don is a liar, incredibly unprofessional, aggressive and most definitely the typical sleaze-ball used car dealer. I inquired about a BMW X6 and asked about the condition and service history. Don informed me that the vehicle was perfect, and when he bought it, it needed nothing other than the brakes he had installed. I told him that if it was as nice as he says it is, I was going to buy it. I was excited to come BUY the car, literally brought cash with me to do the transaction. I live just over an hour away so I setup an appointment to come drive the vehicle. I arrived, Don introduced me to his son and confirmed that the car needed nothing. I drove the car and immediately noticed a very loud howling noise coming from the front end. I returned the the dealership and when Don's Son asked me how I liked it, I told him about the noise, let him know this was not the car for me, and encouraged him to drive it himself. 15 minutes later, Don calls me and asks how I liked it. I told him that there were issues with the car and I let him know this one wasn't for me. He got a nasty attitude and said, "We'll, good luck then!" and hung up on me. I called back to understand why he wished me luck and hung up?. He then tells me that "anything can be fixed..." I let him know that it was a big waste of my time to come to see a car that needed repairs after he assured me it was perfect. Don then told me I wasted his time by calling him! He then went off on me, calling me expletives (f*****g a*****e, p***y) and said to "Come back up here..." presumably so he could assault me... I am flabbergasted at not only the flat out lies, but the aggressiveness that was shown towards me by Don. What an absolute scumbag. And to your son, keep selling real estate. If you want to be in the car business, learn from professionals, not a half-rate wanna be lying wholesaler. I was an F&I manager at a Chrysler store from 2002-2013, so I know the business quite well. And this dealer is the stereotypical dealer who gives them all a bad name. Find another dealer to do business with. Don't waste your time, and don't believe a word this guy breathes. And beware, if you don't buy his junk, he'll come at you aggressively. Don, thanks for a total waste of time. And you should be ashamed of how you do business, especially considering you're training your son... Literally laughable. read more

I felt like I got a great deal on a quality used vehicle. Don was very honest about any known issues and ensured I found the right vehicle to meet my needs. He spent time explaining features to me and followed through on some of the things we talked about after the sale. read more

I went to look at a vehicle Don had listed and left there stunned! That is one scary dude! After looking at the vehicle that had scratches and rust I told him it was not for me and he said VERY intensely "why!!! what's wrong with it!!!" I don't think I have ever dealt with someone that has that much scary energy! lol I actually just got home from looking at this car and feel much better after reading these reviews. read more

Buyer beware. Clean cars available here. No doubt mine was. The transparency is transparent! Let it be known here, "hear ye, hear ye, lying and deceit abounds plenty at ye ol' Frankenmuth Wholesale Auto Purchasing!" Don. The infamous Don. "He's so famous he's IN famous".... great line from THE THREE AMIGOS. Whole bunch of laughs in that classic movie, a lot of jokes, unlike the joker here at Wholesale Auto Purchasing. Will you get a clean, quality car here? Sure, I bet it's likely very clean. Mine was the cleanest I had seen in my many months of searching. Will it be quality? As good as the manufacturer could do! Will the salesman/owner Don be an upstanding, honest guy? NO! There were red flags and lies immediately here. I knew it, but was too excited to purchase the cleanest XTS V Sport Cadillac I could find; unfortunately from the epitome of shyster used car salesman DōDō Bird Don. This feller gives honest salesmen a bad name. "So this car has a warranty?" "Sure does, GM CERTIFIED." "But can't only GM Dealerships actually give a certified warranty?" "No, I have been doing this for years. I take in the cars over to the GM dealer in Birch Run, I have the oil changed and car gone through for the warranty." Let me tell you that this is very close to verbatim if not verbatim of what the conversation between Deceitful Don and myself was the day I looked at the car. I was smart enough to know that this is not true what he was telling me. But, I was too anxious to really care at that time. I didn't expect any mechanical issues, anyway. And there wasn't any mechanical issues with the engine or trans. But, why lie about what the actual warranty is? If you're lying about that, what else are you lying about? Or shall I wonder what else you might be hiding? I didn't want Ding-bat Don to go and get the plate for me. I wanted a vanity plate and thought it would be great if I just went and did it all myself. He pretty much told me I'm not allowed to do that. That is his job. Well, I really regretted that when I found out later that was a lie. The day before my plate was to expire, I contacted Dopey Don. He gave me a bull story about how the secretary of state has been very busy due to the Thanksgiving holiday and that's why I didn't receive my new plate in the mail yet. I was stressing, big time. It was my birthday weekend and I really wanted to take the car on a trip to Chicago. But not on an expired license plate. I drove to secretary of state and they told me, by running my VIN, there had been nothing processed or turned into secretary state for me to receive my license plate. Thanks, Doo-Doo Head Donnie, more lies. When I test drove the car, on the drivers information, it was giving me a service warning for the side detection system. I told Douchie Donald about it, he started rubbing the side mirrors saying that there's probably dirt on it. That was a cute move. The car was absolutely pristine clean. There was no dirt. And if Deceiving Donald knew what he was doing, the sensors are on the front and rear bumper. Before I made the hour and 45 minute drive back up to purchase the vehicle, I told Donald Duck I needed the side sensor issue fixed. Oh, how he promised it would be handled. Do you think it was? Judging by my long winded review, and all the other crap I put up with, you know the answer. Every time I start the vehicle, the service warning comes on. It has since the day I test drove it. He conveniently had the car running for me when I picked it up. There's no wonder why. Let me drive away and when I'm two hours down the road it's my issue now, isn't it? Dealer wants $800 to fix it. I thought "hey, I have a GM certified warranty, right?" A certified warranty means bumper-to-bumper. I called Donger Donnie. I asked him if that's covered. Oh, how he knows now that it doesn't cover things like that. I was in a rush when I picked up the car. It was 8 o'clock at night and I work midnights and had to make my way to work. I was flustered and totally didn't think about the warranty. He never even offered to give me the paperwork on it before leaving with my new purchase. I wonder why! I was also overcharged for the car. Maybe by about 50 bucks or so. But, when I did the math, I definitely overpaid. Just another little thing displaying he is a deceitful and lying jerk face. I'm a nice guy. I let him bully me and push me around. I should have been contesting and irate on the phone. Meeting him in person, you will see he's very brash and strong. Not only with his words, but in stature and appearance. This is my experience. My mistakes. Learn from it. I did, and it cost me. I believe in the world eventually righting the wrong. It will one day. Don't purchase from Dilly Don. read more

This is just another sleazy used car lot with a bully of an owner. I bought a Chevy Colorado from Don back in August. From the second I got there Don began feeding me his sales pitch and anytime I brought an issue up I saw with the truck he would shut me down and make me feel like an idiot. with this being my first used car purchase as an adult I went in with some skepticism. while looking over the truck I noticed some rust spots on the bed but Don assured me multiple times that there was no rust under the vinyl wrap and that the paint was perfect. As I took the wrap off pieces of paint began to peel up and more rust began to show that was hidden by the wrap. Don assured me that the car was in safe and strong mechanical order. After getting it home the check engine light came on for a faulty catalytic converter so I confronted him about it he did nothing about fixing it. After taking it to a Chevrolet dealer I got $10,000 in issues that needed to be fixed. Things like blown shocks, brakes that had 1 mm of life left, Unworking parking brakes, a blown CV boot, a dead cylinder, and bad catalytic converters. after the deal was done I asked Don for a certain license plate and once again he didn't come through on his promise. Don promised me a $100 gift card to take care of the brakes and also promised to send a new key fob. After multiple attempts to reach out and obtain the things promised I have heard nothing. If you choose to look at a car here don't take Don's word on anything and have the car inspected by a reputable mechanic. read more

Well we all most made a mistake of buying a vehicle from Don the owner what a joke we made the deal texting back and forth agreeing on the price and his secretary Wendy sent the paper work to our bank and it was approved I text Don this morning telling his that we would overnight the check from the bank and he texted back saying that one of the salesman had already got a deposit on this vehicle we had insurance and everything on this beware If buying anything from them read more

Everything went fabulous with Don the owner up and to the point I received my car. I bought sight unseen, my choice I know but with COVID I could not yet on a plane and fly out. Dan and his staff were very helpful throughout the purchase of my sons 2015 Mustang. Very responsive to my calls and emails. I had asked Don for a good visual inspection of the body of the car and asked that he not all damage. He said there was only minor paint chips here and there on the front bumper. When I received the car there was a 1/2 dollar size dent and scuff mark on the hood, and a line dent on the rear deck lid he mentioned nothing about. It cost me $1400 to have a body shop repair both. I asked Don if he would be willing to split the cost. No reply to my email. So buyer beware. Don't buy from these folks remotely, go and see the car. I wished they could of been honest upfront and revealed the damaged areas. No regrets, I might of still bought the car, just wish they would of disclosed the obvious damage. If I hear back, I'll update my review read more

Wholesale Auto Purchasing - Damage - Car Dealers Near Me - Frankenmuth, Michigan

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Horrible business/professionalism. We live in West Virginia. Called about a vehicle we were interested in. Was in constant discussion with Don. We accepted the deal and started the paperwork. We decided to use a local bank because the loan rate was cheaper. No big deal. He spoke with our bank and exchanged information. Sent him the approval email, all in less than 24 hours. All we had to do was sign papers and send him check. Before we made it to the bank he then sold the vehicle out from under us. He tried to say it was business and that people come in here all the time and say their interested in a vehicle but don't come thru". I would say that was true if he had t talked to our bank. I already had insurance put on the vehicle because it was needed for the loan. Tried to say someone put a down payment on it and we wouldn't. That was a lie. He never asked for a deposit since we were all communicating with the bank. Bank papers were done. I will be filing complaints with the better business bureau and the attorney general. I lost time from work and had my credit dinged to get approval on loan. Was also putting down 25000.00 cash. He said he would call me back. The coward did not. Glad it didn't work out because if this is how he does business I'm sure the vehicle probably had something wrong with it anyway (as I have read from some of the other reviews) read more

Less than 1 rating. Very disappointed, seen a vehicle on their website and ran a carfax on it. It was just what we wanted. We called twice in a week and was told it was being detailed. A week and a half later we took a hour drive to dealer and vehicle wasn't there to even see. We were told they would hold it for us and call us on the following Monday ( now 2 weeks lapsed). No phone call on Monday and now 3 weeks later and no call. We bought a different vehicle from another dealer. We were ready to buy his vehicle, but they never returned our call. Wow, not sure how they were able to pass up a sale. Mike Young dealership was fantastic and attentive to our needs. read more

I wish i would have checked yelp before buying here. We purchased vehicle from pics an description online. Just thought there might be one honest used car dealer out there. How wrong i was. He misrepresented the vehicle as being excellent. Upon delivery of vehicle we had to replace battery, both rear calipers, rear wheel bearing hub, rear axle seals, and entire rear suspension. Just to drive it. While having these issues fixed we found the rear rocker panels rusted through. Yes this is a very dishonest dealership. Now they won't return my calls. read more

Wholesale Auto Purchasing - Rear rocker panel rusted through in front of rear tire - Car Dealers Near Me - Frankenmuth, Michigan

Paid $9000 for a used car with less than 100,000k . Had to get the rear differential replaced within two months of purchasing. Within a year and half, the other section of the differential went. Would've costed me $4000. Had to do a complete loss on the car. the car didn't even last me two years. read more

My wife and I were looking for something nice but economic, on a budget with new baby, and our 4wheel drive was not ideal. Talked with A lady named Heather, really nice and said they have some great options. We took a trip, ( a bit of a drive side note: realy lovely scenery! When we got there Heather remembered my name and showed me a 2017 Acura, we fell in love with it and I got to drive it home that day. The car has been a blessing, we sold our truck and enjoying the savings. Thanks Wholesale! read more

We are an independent auto shop, we had a client have a car inspected after purchasing from Don. We informed him of services that were needed and the price. Don was unhappy then proceeded to insult and disrespect my manager in every way possible. Completely unnecessary unprofessional behavior. We DO NOT recommend ever using this business. read more

Topic - Wholesale Auto Purchasing, Frankenmuth, Michigan If you want to bother to visit this dealership, be careful, be very careful at this place! This dealership is advertised as a wholesaler. This allows dealer to claim innocence for any vehicle defects because they buy/sell vehicles on small $ margin, turning them over quickly with little or no investment in repairs or improvements. My vehicle was advertised as "...in excellent condition..." but ended up costing me $4300+ more in repairs (Some Examples: replaced all fluids, front end alignment, transmission service, replaced catalytic converter, replaced timing belt-water pump-spark plugs and associated parts, found excessive sludge in valves, replaced rear brake pads+rotors, repaired battery sensor, repaired rear bumper sensors, realigned headlamps, purchased ignition key), plus I am still at risk for more potential repairs down the road. Did I mention that I have discovered that the vehicle had previously been wrecked in both the front and rear ends, along with 2 bent wheel rims? There was no record of any vehicle deficiencies on AutoCheck.com or Carfax. You have to ask yourself "Why a dealership would risk their reputation buying/selling cars like this? Was this just an exception, or is this the way they do business?" You tell me. I am sure this dealer would have a fast-talking explanation of all the foregoing and why they declared the vehicle to be "...in excellent condition...". Oh! And regarding the wonderful warranty offered (not a certified warranty) - get a copy of it in advance. Note it will specify a waiting period of 60 days AND 900 miles before a claim will be considered. Any problem encountered before those two checkpoints will be considered a "pre-existing" condition and thus not eligible for coverage. Here's the kicker - the warranty firm will only pay out a maximum of about $1000 for any claim. Lesson: It is not worth the paper it is printed on. Be careful, be very careful at this dealership! read more

Bought a car from here really excited and happy with it.A week later it had a problem so i called don up and he said bring it down i will work on it, so I did.I got the car back and was wondering if he had really done anything to it.So I pulled out my OBD scanner and it had the same codes and problems when i took it their.I would never buy from their again and he was very rude and unprofessional.This guy was a joke and the warranty he tells you about is all a lie.DONT BUY A CAR FROM HERE EVER IT IS A MISTAKE NO MATTER HOW GOOD IT LOOKS. read more

If I could give a 1/3 of a star review I would. Don, couldn't even follow up on something as simple as a carfax. I left several messages about a vehicle and only got a call back to let me know the vehicle had sold by an associate. He didn't even have the balls to call me in person. Very shady business that prides themselves on selling their vehicles under wholesale which isn't even true. According to NADA most of their vehicles are priced over retail. read more

Claim they are 500 above wholesale. Total crap looked up NADA Guide price on a vehicle they had and they were spot on retail. To Make a claim like that tells me they are not very honest. read more

My husband looked at a vehicle to purchase from this place. At first, the salesman was very nice and accommodating. He even offered to swap parts from a different vehicle onto the one we were going to buy. (Which I found to be odd.) After thinking through the purchase, we decided not to go with the deal. There were way too many red flags with the vehicle and with the salesman. After my husband told the guy that we decided not to purchase the vehicle, he freaked out on my husband over text and was very rude and unprofessional. Also, the "Warranty" he offers is NOT a factory warranty. We went a quarter mile down the road to an actual Chrysler dealer and they told us that they have had people come in for warranty work from WAP but they couldn't help them because the salesman had lied to the buyer and it wasn't a true MOPAR warranty. He can't issue them because he is not a dealer. To honor his not warranty warranty, he then takes it to a friend of his to try to fix whatever is wrong. So, in the end, I would say BUYER BEWARE and go with your gut on this one. I would highly recommend looking elsewhere for your vehicle purchase. You'd just be asking for trouble going to this place. read more

Been looking for a while got an awesome deal and a great experience. Will be spreading the good news!!!

I feel the salesman Don was dishonest. The car that I almost purchased was represented as a car that had never been in a wreck. I was even shown a car fax that said the same. After some research I found that the car was in a bad wreck with frame damage. So lucky I didn't end up with that car. Do not trust this dealer. read more

Do not purchase a car from here until you check the car facts first! Trust me, it's worth the $25.00. Don, the salesperson was completely dishonest! In fact, he showed us false car facts, which must have been a false vin number. We were very lucky to not end up with this car, and we hope it does not happen to somebody else. We found out after the fact the car had been sold at auction with a history of a severe car accident with frame damage. This was never disclosed to us , and in fact, we were told the car had never been in an accident. I have no toleration for dishonesty,. read more

By far the best experience I think I've ever had while buying a car. No pressure what so ever. Almost bought the same car with more miles for thousands more. Am I glad I found these guys for this deal and my future dealings. Will be back for sure. read more