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    American Muffler

    3.7 (3 reviews)
    Open • 8:00 am - 6:00 pm

    Services - American Muffler

    Routine automotive maintenance

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    3 months ago

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    Bob Kern's Auto Repair

    Bob Kern's Auto Repair

    (6 reviews)

    I gave one star only because I had too. Problem I had with my truck is that it would run rough when…read moreit rained. Bob put it on the computer and said I needed 8 plugs and 3 coils. So I paid him $500 to replace 8 plugs and 3 coils. Went to pick it up and Bob says it still has a slight miss but you wont notice it unless you're looking for it. I went and started the truck and it misfired so bad it shakes the engine. (this is the "slight miss you wont notice"). I went back into the shop and told him its running as bad as when I brought it in. He recommended I take it to the dealer to find out what the problem is. He said "it could be an injector or the catalytic converter , I don't know because we cant read live data here"........CANT READ LIVE DATA???????? Well then how do you know I needed 8 plugs and 3 coils if you cant read live data?????? I now feel I was taken advantage of and ripped off by this man because I'm handicapped. After all I now have to take it somewheres where the mechanic can actually read the data and pay more money to have the initial problem fixed that Bob was not able to fix. So I guess if your Bob's friend you write a 5 star review for doing nothing (which is what most of the reviews are about) or because "he gives back to the community" or you need a tire fixed or replaced but if you're in need of engine repair GO SOMEPLACE ELSE! Remember this is a mechanic that "CANT READ LIVE DATA" so he will have absolutely no idea whats wrong with your vehicle and only rip you off like he did me guessing at what he thinks might be the problem. UPDATE: So I went to a place that put my truck on the computer. This mechanic was able to read the live data. Results... ERROR CODE P0316 Misfire detected on start up. ERROR CODE P0302 Cylinder #2 misfire detected. So apparently when I left Bob kerns auto repair, cylinder 2 was misfiring. Bob completely blew off this slight misfire claiming he had no idea why it was missing. Turns out the coil on #2 cylinder was bad. The second mechanic replaced the coil in less then 10 minutes and the truck runs as it should now. So Bob how did you notice the other 3 coils were bad but not the coil on #2 cylinder???? Were the other 3 coils actually bad??? I also found out that Bob marked up the price of each coil $22 which is almost double the cost. This only proves it. YOU'RE A RIP OFF!

    These people are very rude and disgustingly dishonest. They lie about a repair and changed the…read moreprice after work was done. They can not be trusted

    American Muffler - autorepair - Updated October 2026

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