Ace Hardware (Buikema's) - Naperville, around 8:40 PM this morning February 4th…read more I had a great start with the first cashier who was genuinely helpful showing me how to use coupons in the Ace app. But she got pulled away to handle something with another customer and asked another employee to finish checking me out and apply the remaining discounts. That second employee (older woman, blonde hair pulled back, glasses) made a very obvious full-body "really?/come on" reaction and rolled her eyes while I was pulling up the last coupon. She used a rude tone, pointed the scanner at my phone impatiently, and acted annoyed the entire time I was trying to show the final discount. I asked calmly if she was aggravated that I used coupons. She walked away while responding, wouldn't engage, and said I "misinterpreted" her with her back turned. It was crass and uncomfortable -- especially since I was polite and simply using the store's own app discounts. I shop here because I expect friendly, respectful service. I hope management addresses how customers are treated when using coupons. I'm not trying to play the senior citizen card but I am near 65 and I do fuss with apps. I wasn't born with a cell phone in my hand!

Longtime Customer, but Disappointed by Recent Service ChargeI've been a customer of Fullers…read moreHardware ever since I moved to Clarendon Hills, and over the years, I've relied on them not just for hardware needs but also for home repair services. They've always been helpful, knowledgeable, and a great local resource -- which I really value. However, my most recent experience in October 2024 and May 2025 left me a bit disappointed. A heavy picture had fallen in our bedroom, and since I couldn't lift it myself, I called Fullers for help. They sent two people, who re-hung the picture in about 10 minutes. I also asked them to recaulk a small section (about 10 inches) in the shower, which took another 10 minutes. I was surprised to receive a bill for $175.00. I assumed this was a minimum service charge, and I paid it, but it still felt quite steep for a total of roughly 20 minutes of relatively simple work. The first week in May 2025, I called and told them the calking they had done was again in bad shape and been done right the first time. They sent someone. Took 10 minutes to repair and charged me another $175.00. I called to complain.was given no relief and I think was treated discourteously. While I appreciate the responsiveness a of the service, I think it would be helpful if the pricing structure -- especially for small jobs -- was more transparent. I won't call them again for minor home repairs in the future. There is a saying often heard in Hinsdale---"I've been 'Fullerized'. Now I know what it means. Caveat Emptor

I am not a fan of the big boxes - something always goes sideways…read more This is the local Hardware Store I have been going to forever. When I am in CH these are the people I go to. Have been going for more than thirty years. Never have had a problem and have gotten what I needed. Shop Local. Thanks

I was short on 2 screw for a project, I called first to make sure that they had them. The cashier…read morewas very helpful in helping me get what I needed. Going in made me realize that they have more to offer than normal.

Holland Hardware is a gem!…read more I took two very old lamps I'd inherited in for some restoration work. They did a great job and their prices were very reasonable. Since these lamps were very valuable to me personally I had to have a high level of confidence in order to "turn them over" to be worked on. Very happy with the result.

This father and son operation is so charming! The store brings you back in time to a family run,…read morefriendly, honest business that can fix almost anything you bring them from electrical appliances, lighting, door screens, etc. It's like Emmett's Fix It from Mayberry RFD. I live in Hinsdale and they add so much charm to our town. Store is located downtown in a very public alley and when you walk in you'll know you are in the right place.

They have always been helpful, usually they've had the right screw -- without having to buy a whole…read morebox -- and for so many years, these people have been nice!

*Note this store is going out of business and expected to close by end of September 2026*…read more Since I live nearby, I was mailed a notice about the store closing. It stated that items may be up to 50% off. At time of my visit, items were mostly 13% off. Store had an outdated feel. However, I noticed the owner/manager recognizing his regular customers so that shows good service. If you want to support this local business, get there soon.

The Brass Tacks: This place is the real McCoy local hardware store with a real helpful hardware…read moreman. This location was originally the location for one of the corporate hardware chains that pulled out several years ago. It is now run independently by a family team. It's one of those locations where you wouldn't be surprised to see a Fatfender pickup or two parked in front. In terms of selection It has everything you'd expect to find in a local hardware store packed into a non-big box space. Sure, you may pay a couple of extra cents for some items, still a fair value for the convenience, but not enough to drive you to the anonymous experience at a big box. Give them a try for a little more personalized attention.

In an era of massive, impersonal big-box stores where you have to walk half a mile just to find a…read morelightbulb, Clarendon Hills Hardware is a breath of fresh air. It's exactly what a local hardware store should be: organized, stocked with quality tools, and staffed by people who actually know how to fix things. ​I came in for a specific project and instead of just pointing me to an aisle, the staff took the time to talk through the repair with me, saving me a second trip and a lot of frustration. It's clear they care about the community and their craft. Whether you need a screen repaired, a key cut, or just some honest advice, skip the drive to the giant retailers and support this local gem. Highly recommended!

So it's Menard's. It's a big one. They have rebates…read more They have options and employees by the dozen. My favorite part is they have an elevator. Just kidding. What I love about this location is that they have a MASSIVE conveyor escalator...that you can ride your heavy purchases down (or up?).... and or moonwalk backwards while departing from the second floor, aka land of doors. I don't have much else to say; it's Menard's. SAVE BiG MONEY AT MENARD'S!

This is, hands down, my favorite Menard's store! Have been going there periodically since they…read moreopened and I lived in nearby LaGrange at the time. Now I'm a little further out but still make the drive there and it's not far from my work, gives me an excuse to go back to my old stomping grounds. They have everything and the store is so well laid out, I can usually find things easily, and honestly the "conveyer" escalator for shopping carts blew my mind years ago when it opened! Love their selections and their prices. Will always check there before anywhere else! Best selection of lighting, bath/kitchen features, appliances & patio/outdoor furniture. I could spend hours at this Menard's just browsing and making lists and mental notes of design ideas.

This Home Depot was large and spacious. It looked like they typically had a wide selection and…read morevariety of items available. The store looked like it was typically clean and well-organized. The staff appeared quite attentive. The Home Depot was conveniently located. There was a large parking lot that made using the store easier. There were also stores nearby that were appealing, e.g., CostCo, O'Reilly's AutoParts.

No complaints. They usually have what I need in stock. The employees are pretty knowledgeable and…read morehelpful. For this particular Home Depot, I can usually find stuff pretty quickly. Becareful in the lot though, people drive reckless.

Such a great store with great people - shop local - support Ace…read more This store is my go to for home projects! Great Customer Service -I had an issue with some paint and Mitch and Bob made sure that I left the store with exactly what I needed. -The employees are extremely helpful, no matter the issue they have someone who can help find you what you need Amazing Brands!!!! EGO is amazing and this store has EGO as well as Traeger, Weber, Big Green Egg, Milwaukee and so many more - it is definitely a destination for the outdoor lifestyle enthusiast.

stopped in to grab a few flowers for my kids, but unfortunately the experience at checkout was…read moredisappointing. The cashier was very rude, and what upset me most was how dismissive she was toward my 1-year-old daughter while she was having a tough moment. She even waved her hand at her in a dismissive way, which felt unnecessary and unkind. I understand kids can be overwhelming at times, but a little patience and kindness goes a long way.

As one of Western Springs's most prominent interior and exterior painting companies, Village…read morehardware is our go-to paint store for all of our house painting supply needs. Awesome staff and friendly service make for a true 5-star experience at this local hardware store near Western Springs, IL! Andre Kazimierski 3rd Gen Painting and Remodeling Western Springs IL 4095 Garden Ave Western Springs, IL 60558 (708) 680-6078 Mon-Sun 8:00 AM - 7:00 PM https://3rdgenpainting.com/western-springs-il/

Great know how and customer service. Handyman service for repairing items is amazing. Highly…read moresupport and recommend this business!

This is a high end hardware, lighting, patio, furniture, and grilling store…read more It's almost its own lifestyle brand. They should have their own. You can get just about anything for your home here. Bring your wallet, all name brand & cool. We all know cool costs.

3.9 out of 5, isn't how it felt when I visited the LaGrange store today…read more I was driving back home after leaving VA Hines Hospital visit. I was wearing all black with camouflage military slacks. That must of been where they started their stereo-typing, as I didn't look like I had money to spend from the LaGrange store. I walked the entire lighted footprint as I strolled past the sales desk twice. I took one more look in the area of the showroom with price tags averaging anywhere from $399 to $700 plus. My third approach near the sales desk, made me stop in my tracks with 3 sales people, one on the phone. I asked out loud to them all and asked them if they were on "commission". One lady wearing eyeglasses kinda under her breath stated "Yes". Then I stated that I was in their area of business for at least 15 minutes and NO ONE approached me or openly said Hello. As I continued past them, I said to them that I have $$$$ to spend but wasn't going to patronage them as didn't show any emotion to assisting me. I consider this a very poor approach to sales.