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    Whitewright Pharmacy

    5.0 (2 reviews)
    Closed 9:00 am - 5:30 pm

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    10 months ago

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    6 years ago

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    Walgreens

    Walgreens

    (26 reviews)

    $$

    This Walgreens is the biggest joke ever! Pulled up to drive through behind 3 vehicles to wait to…read morepick up a prescription. I'm waiting about 12 minutes when I see an employee come out and take the sign out of the second drive through which was closed. The truck in front of me pulled forward and so being the next vehicle I enter the drive through. I press the help button to here this lady says "welcome to Walgreens " and I say I need to pick up a prescription and the lady says " I'm sorry we don't open until 2." I look at my phone and it is 2, so I say it. She said " we open at 2"‍ I should have just stayed where I was but my temper got the best of me. I circled back around to now be behind 5 cars.... 15 minutes later I am still sitting here. The only reason I use this place is because the insurance refuses to refill this prescription anymore unless it's a 3 month supply and has to be filled at Walgreens. Wait to go Aetna Insurance, your policy's are what keep crappy businesses like this one around! This isn't my only bad experience either, their photo department rarely has anyone in it and it's a wait game there also. If your time is as valuable as mine, spare yourself a trip here. In my opinion I am the customer and they are receiving my business. I don't care if it 1 minute til 2, you treat a customer as a customer .

    Unbelievably rude, abrupt and didn't have a clue. I called asking about a new prescription I hadn't…read morepicked up yet. I was told it didn't have any refills. Okay well I haven't even gotten the first prescription filled much less trying for a refill and it's been over 24 hours. Where are the nice ones they show in the commercials please cause it sure isn't in this pharmacy!

    Walgreens

    Walgreens

    (104 reviews)

    $

    Absolutely horrible customer services I have been trying to call for days to get a RX Filled the…read morestaff plays games with the phone answering and immediately placing you on hold then picking up and putting you back on hold never even speaking to you. Being left on EXTENDED amounts of hold time. This is absolutely unacceptable!!! I will be having all my prescriptions transferred.

    If I could give this pharmacy less than one star, I most definitely would. Here's my last…read moreexperience: On Tuesday September 9th, my doctor mistakenly sent 2 prescriptions to my old pharmacy, CVS, instead of Walgreens. I now have an HMO, which requires that I use Walgreens. I hate it... Wednesday September 10th at approx. 11:00 pm, I submitted a transfer request. I received a confirmation email, from Walgreens listing the two prescriptions to be transferred from CVS, and informing me that my prescriptions would be ready the next day - Thursday September 11th @ 11:00 a.m. I kept checking the app, so that I could go pick up my prescription. Finally, I called at 7:07 pm. I was on hold 20 minutes and then someone hung up on me. I called back at 7:27. This call lasted approximately 24 minutes. I asked about the status of my transfer and I was told that they had no transfer request. I told her that I had email conformation. She apologized and said she would process the transfer RIGHT THEN. She asked for the complete spelling of the 2 meds I needed transferred, dosage, etc. On Friday September 12, I called at 11:36 am. I was on the call a total of 20 minutes. She said they didn't have the transfer request, but she would process it RIGHT THEN. Again, I was asked to spell the medication, give dosage, etc. She then informs me that one of them cannot be transferred. My doctor would have to send a request to Walgreens. Let me remind you, I have an email confirmation, from days ago, which includes the two prescriptions. This was now my 3rd request for this SAME TRANSFER. I ended up going to pick up one of my prescriptions from CVS, because I really needed it. This took extra time, gas and effort; as Walgreens is closer. It ALSO COST ME EXTRA MONEY BECAUSE CVS IS OUT OF NETWORK!! As of today, Monday September 15th @ 4:00 pm, that other prescription still hasn't been processed. This isn't a dinner order I'm complaining about. These medications literally save people's lives!! When it's time to re-elect insurance coverage, I will not be choosing a plan which requires me to use Walgreens. I've had so many bad experiences with this particular Walgreens Pharmacy. I'm just over it. The customer service here is non-existent.

    CVS Pharmacy

    CVS Pharmacy

    (43 reviews)

    $$

    North Dallas

    Three months using money gram ,inside CVS on Noel rd , the same man working the front , each time…read morewas rude , acting as if he doesn't understand a woman, letting him know , hey sir my phone is different , wouldn't listen , because where he's from , woman are nothing , zero voice to a man. The manger each time has to come , and help, by that time ,I have to go repeat my money again . Next month ,I'm going to record him , I don't like to be nice to a person over and over , again to a man that has no respect for women. Being very nice saying ,yes sir , thank you Sir ,to a evil man . Is a awful feel. This place has mostly men , that's in there heads and looks down on women , . Only going back ,one more time , just to record him next . Stay tune

    Almost everything could improve, but most definitely the customer service!!! I have never been…read moretreated so rudely, disrespected, embarrassed, etc! I will never go back to any CVs ever again! There probably not concerned bc every where I look there closing them down. I never understood placing them all directly across from Walgreens. There probably secretly owned by the same person or group. This would give there prices a sort of meaning, they can always say there the same price as Walgreens. In reality both there prices are super super high. I went to buy some eye drops the other day, which I never ever buy, so when I saw the prices I almost fell out (lumify, the one my girl HAD to have. Well there's two Diffrent sizes (actually my buddy sails the bottles are the exact same, but it says they put more liquid in the more expensive one, hopefully. The small one is like right at 20$ while the "more filled" bottle is slightly above 30$ with tax. As you can tell I'm not rich, and anytime a liquid gets anywhere near 200$ an ounce, well I don't drink but I better become very inebriated if I purchase it! Better yet I better have just robbed a bank, and am already very inebriated!! lol. Bc these same bottles are like 11$ and 18 something at Walmart! The exact same sized products. And most all of there CVS products are buy 1 get the 2nd half off. It's all on some bullshit that I don't really want to pay for once, I damn sure don't want another, for 50% more. This is why when an older family member passes you go to there house to help clean up and they have 200 btls unopened of stuff like vitamin b6, niacin, vitamin E, a,b,c,d....... All CVs brand. They have 5gs of shit they never thought about using, but hey it only cost them 2,500$, who could pass on that!! lol. They want IDs for returns even with a receipt and get very upset if you can't remember your wife's rewards number!!lol. I'm surprised they don't ask for your 3 oldest kids's socials! Lol. And I haven't even gotten back to the manager at the Noel location in Dallas. So I picked up a couple prescriptions from the pharmacy, and before I paid I had my so go grab a 12 pack of coke. So we're walking out, they manager is standing write in the middle of the aisle, I tell him to have a good day, and I notice he looks at me and my son, a little diffrent and never responded to my have a a great evening. I take two more steps and the manager breaks into a run, screaming stop theif!! Me and my son are looking wildly try to find this theif I was even considering helping, that is until I figured out that the kids he was referring to my so and myself, I'm sure I looked a little befuddled, as I tried to grasp the situation while at the same time playing tug oh war with that 12 pack. He started saying "I remember you" , from where, we go to high school together or something? That's what I was thinking anyways. I let go of the receipt to look for my receipt in my pocket, which I either had them send me a digital one or they forgot to give it to me. That was all the proof he needed, he tried to start taking my bag with all the scripts And stuff. I realized everyone was starting at the father son theiving Duo, and I was so embarrassed instead of walking the rest of the way back to the pharmacy, I made sure he wasn't getting away with the bag of scripts, I told my son, "let's go" screw the cokes". And we got the hell out of there, I'll never ever go there again. I'm not sure where that manager is from, but I'm pretty sure they are all rude, and have plenty of sand but no beaches!!!!!! lol, but it was not a joking matter

    Whitewright Pharmacy - drugstores - Updated May 2026

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