We had a wonderful experience from start to finish. This was our first visit to this office and it…read morewas my 4 year old daughter's very first eye exam. All of the staff was so kind, patient and helpful throughout the whole process. Dr. Stacie was amazing and she really took her time when working with my daughter. She did a great job of explaining everything to us and answered any questions we had. You can tell that they really care about their patients and I couldn't be happier to have found them!

If you have a medical concern with your eye other than glasses or general vision then I WOULD NOT…read morerecommend Prosper Family Eyecare. I visited Prosper Family Eyecare as a walk in for medical care for my left eye and learned a valuable lesson. There is a BIG difference between an Optometrist and an Ophthalmologist. An optometrist IS NOT A MEDICAL DOCTOR and is not qualified to assess anything other than sight testing and management of general vision changes. If you are in need of glasses or general vision then this is what an optometrist is qualified to assist you with. However, if you are in need of medical attention for your eye then you need to see an ophthalmologist (a medical doctor) with experience diagnosing and treating eye and vision conditions. What is disappointing is that Prosper Family Eye care accepts walk-ins to treat issues beyond the scope of what they are qualified to access as there are no medical doctors (Ophthalmologist) at this facility i.e. they are Optometrist. I called and set an appointment to go in due to having serious discomfort in my left eye, bloodshot, increased sensitivity to light, poor vision. This office does not bill insurance so the out of pocket is $155. I came in for a foreign object or debris in my eye yet during my visit my eye was not flushed out. Other than a general eye exam I was prescribed Tobramycin and sent on my way. During my visit, the affects and dangers of Tobramycin were not explained. There are serious complications of this medicine, blurred vision, blindness etc. This medication is to treat bacterial infections, it will do nothing for a viral infection and will only make it worse. It is imperative that a proper evaluation of the eye is done to be sure the infection is bacterial to prevent the eye from regressing further. What I find especially troubling is how an Optometrist (not a Medical Doctor) can prescribe this medication for a patient with a medical concern. Optometrist should not be prescribing this type of medication unless it is related to a patient experiencing an infection from a contact lens or something of that nature within their general scope of practice. Prescribing this medication to a patient with a medical concern unrelated to general vision issues is something only a Ophthalmologists (medical doctor) is truly qualified to do. Bottomline, if you have a medical issue with your eye that is unrelated to wearing glasses or contact lenses then spend your money to go see an actual M.D., an Ophthalmologist. Even Proper Family Eyecare won't refute this, as after they took my $155 and failed to treat me properly they simply referred me to an Ophthalmologist so I could get proper treatment. #LessonLearned

Dr. Dugas is an amazing provider! She makes you feel so comfortable and educated about your care…read more Her office is absolutely beautiful and welcoming. I'm so excited to receive my glasses and will definitely recommend her to everyone I know.

I had a wonderful experience at socialeyes . The entire visit was smooth and welcoming from start…read moreto finish. I had my eye exam with the new optometrist, Dr. Dugas, and she was fantastic--very thorough, professional, and easy to talk to. She took the time to explain everything clearly and made the appointment feel comfortable and not rushed. I also really appreciated the extra level of customer service from the team. I wasn't able to make it back to the office to pick up my glasses, and they kindly overnighted them to me with a thoughtful handwritten note. That small gesture truly meant a lot and shows how much they care about their patients. Great service, great doctor, and a great overall experience. I highly recommend this location!- Rebecca Londono

Dr. John is absolutely the best. She took lots of time with both me and my husband and answered…read moreall our questions. I see so well with the new prescription she gave me. Thank you Dr. John. We will be back when it's time for another visit!

Really solid business. I had a great experience…read more Dr. John was friendly, attentive, prompt and competent. She went above and beyond to squeeze me in her schedule right away. Due to my personal experience I will be moving my entire family to her office for all vision needs. 5 stars!

Had a yearly eye exam and had an amazing experience! Dr. Tran was very insightful and answered all…read moremy questions with care. The staff was very welcoming and attentive, they explained my benefits coverage with detail for the exam and what my options were. Felt taken care of put at ease, will definitely be returning!

Friendly staff Amazing Service. I highly recommend going here to get your glasses. Dr. Ismail was…read morevery personable, he explained everything to me and answered all my questions. After my exam, A optician named Aisha greeted me, she went over the different color stickers and what they meant price wise. She helped me figure which glasses looked great on me that fit my needs. Proving 10/10. Staff 10/10 Doctors 10/10. Will be back for my checkup !

I scheduled an appointment for 5:30 PM and went out of my way to be there after an eight-hour…read moreshift, bringing my three kids along. Upon arrival, I was told the time had been changed without proper notification, and they couldn't accommodate me because the owner or doctor wasn't there for religious reasons. While I respect personal beliefs, failing to inform clients in advance is completely unprofessional and shows a lack of regard for people's time. I hope no one else has to go through this--better to take your business elsewhere.

Went to see Dr. Trinh for an eye exam and had a very pleasant experience. She is very knowledgeable…read moreand friendly! Definitely recommend this office. -Suraj

It's a great neighborhood, family-own optometrist that was recommended by our local school PTO…read more The communication leading up to the appointment wasn't excessive (texts, emails, and phone calls), and just enough to be told that I had successfully booked an appointment, and that my appointment was coming up. I walked into my appointment, and was greeted immediately and walked back to the room for the initial examination. It was quick! I then saw the doctor, who was a cool, bearded gentleman that spoke calmly, clearly, and answered all my questions. He even recommended products that he uses by pulling them up on the internet using a large screen for me to see. Eye examines are annual, maybe bi-annual appointments for me, but if I had the opportunity to go often, I would! My entire appointment, including checking out frames took 40 minutes from the time I walked in the door.

Quick in and out. My…read moreglasses were ready nd they did inform me of my warranty which covers any damage to the glasses for a year

From the owner: If you ask Dr. Jonathan Sher what he loves most about Optometry, the answer might be a surprise. He…read moreenjoys the science and the chance to use high tech equipment on the job, but it's the patients that make him excited to come to work. Family Atmosphere Texas State Optical of McKinney has developed a loyal group of clients who return yearly for their Mckinney eye care. Dr. Sher looks forward to seeing them and hearing about their lives over the previous 12 months. He is also quite fond of the staff at TSO, giving them credit for the family-like atmosphere. "What I hear repeatedly, is the reason our patients like coming here is that they love the way they are treated. They love the staff. The staff is awesome and treats everyone like family."

I had an emergency eye situation and needed to see an optometrist the same day, and this office…read morewent above and beyond to help me. As soon as I called, the receptionist, Donna, immediately heard the concern in my voice and scheduled me for their first available appointment, which was just 30 minutes later. She quickly gathered my insurance information over the phone and made the entire process smooth and stress-free. When I arrived, I was seen very quickly and spent less than 10 minutes in the waiting room before being taken back. Dr. Cole was absolutely amazing -- professional, kind, and incredibly efficient. He addressed the issue with my eye right away and resolved everything during the visit. I was in and out in about 45 minutes, and I left feeling so relieved and well cared for. I'm extremely grateful for their responsiveness and excellent care, and I highly recommend this office to anyone needing prompt, compassionate eye care.

It was great, they took me in for my eye exam as soon as I was done with my paper work. The doctors…read moreand staff are very nice. I would recommend. Thank you.

They treat you like family here and genuinely care about your eyes…read more Shelley is so funny and not afraid to tell you what will and won't look good! I loved having Lori step up and give an opinion too! Jenny the clinic manager goes above and beyond to help in any and all situations, good and bad but never without a smile! Jessica and Stephanie the techs were so great at communicating what was being done and for what purpose, I'm so thankful for their advanced technology so that we didn't have to do any of that dilation!! Lastly Kaaren was up front working her tail off to greet and welcome everyone, and especially took the time to make sure all of my questions were answered.

I'm originally from Arkansas, and I can truly say these people really treat you like family! I'm…read moregrateful I found this place. Thank you McKinney Family Eyecare!

Buyer Beware-Bait and Switch! Had an appointment for noon…read moretoday. Received a call @11:15. Sorry, only 2 pair of lenses left @promotional price. " How about 60% off, $128 per pair. More than 3 times as much. Why wait to call 45 minutes before appointment. How do you sell out of ALL your promotional lenses as that's your most popular lenses. Why not tell customers when booking? Truly despicable business practices. Go to America's Best. No BS!!!

Amazing Customer Service. Awesome prices, very attentive, great optical. As soon as I walked in I…read morewas greeted with a smile