Be careful of choosing this place and get ready for multiple visits and paying from your pocket on…read moretop of your insurance. They never get the prescription right and ask you for follow-up visits which costs you time and money. Very frustrating experience and am regretting to choose this place for vision care. Sharing my experience to save you from the hassle.

I came in needing a new pair of glasses and didn't realize my prescription was expired. The manager…read moreI believe (can't remember her name) directed me to the eye doctor got me in for an eye exam literally within 20 minutes after I got that done she then assisted me with picking my glasses. And helped me with understanding my insurance policy. Overall I had an amazing experience and looking forward to getting my new glasses. (Not to mention I use to go to America best all the time now I'm never going back lol)

I had an amazing experience with Dr. John! I went in thinking I already knew what prescription I…read moreneeded, but she took the time to thoroughly examine my eyes and got it exactly right. I came out with a perfect prescription! She was on time, professional, caring, and truly listened to my concerns. I couldn't have asked for a better experience and would highly recommend her to anyone looking for an eye doctor.

Dr. John is absolutely the best. She took lots of time with both me and my husband and answered…read moreall our questions. I see so well with the new prescription she gave me. Thank you Dr. John. We will be back when it's time for another visit!

Dr. Tran and his entire team are absolutely wonderful! From the moment you walk in, everyone is…read morefriendly, welcoming, and genuinely focused on making sure you have a great experience. Dr. Tran is knowledgeable, thorough, and takes the time to listen and explain everything clearly. I never felt rushed, and I truly appreciated the level of care and attention he provided. His staff is equally amazing professional, helpful, and friendly throughout the entire visit.

This place has gone downhill ever since it was sold to MyEyeDr!! I went here for years saw another…read moredr who recently retired but thought I would try... I made an appointment with MARK COLL, OD on Monday 6/8 3:20 pm never saw him some other lady dr shows up and proceeds to take care of me. She never mentioned or explained why I'm not seeing Dr. Mark Coll!! The entire visit was done by by the assistant and this lady the actual DR spent 10 minutes to tell me nothing changed. It cost me $200 just for the visit with insurance!! WTH No glasses or contacts!! This place is now a money making practice they don't care about the patient, just marking appointments and hurry through the visits!! Beware!! Go somewhere else do your research. Stay away from Corporate controlled companies.

We had a wonderful experience from start to finish. This was our first visit to this office and it…read morewas my 4 year old daughter's very first eye exam. All of the staff was so kind, patient and helpful throughout the whole process. Dr. Stacie was amazing and she really took her time when working with my daughter. She did a great job of explaining everything to us and answered any questions we had. You can tell that they really care about their patients and I couldn't be happier to have found them!

If you have a medical concern with your eye other than glasses or general vision then I WOULD NOT…read morerecommend Prosper Family Eyecare. I visited Prosper Family Eyecare as a walk in for medical care for my left eye and learned a valuable lesson. There is a BIG difference between an Optometrist and an Ophthalmologist. An optometrist IS NOT A MEDICAL DOCTOR and is not qualified to assess anything other than sight testing and management of general vision changes. If you are in need of glasses or general vision then this is what an optometrist is qualified to assist you with. However, if you are in need of medical attention for your eye then you need to see an ophthalmologist (a medical doctor) with experience diagnosing and treating eye and vision conditions. What is disappointing is that Prosper Family Eye care accepts walk-ins to treat issues beyond the scope of what they are qualified to access as there are no medical doctors (Ophthalmologist) at this facility i.e. they are Optometrist. I called and set an appointment to go in due to having serious discomfort in my left eye, bloodshot, increased sensitivity to light, poor vision. This office does not bill insurance so the out of pocket is $155. I came in for a foreign object or debris in my eye yet during my visit my eye was not flushed out. Other than a general eye exam I was prescribed Tobramycin and sent on my way. During my visit, the affects and dangers of Tobramycin were not explained. There are serious complications of this medicine, blurred vision, blindness etc. This medication is to treat bacterial infections, it will do nothing for a viral infection and will only make it worse. It is imperative that a proper evaluation of the eye is done to be sure the infection is bacterial to prevent the eye from regressing further. What I find especially troubling is how an Optometrist (not a Medical Doctor) can prescribe this medication for a patient with a medical concern. Optometrist should not be prescribing this type of medication unless it is related to a patient experiencing an infection from a contact lens or something of that nature within their general scope of practice. Prescribing this medication to a patient with a medical concern unrelated to general vision issues is something only a Ophthalmologists (medical doctor) is truly qualified to do. Bottomline, if you have a medical issue with your eye that is unrelated to wearing glasses or contact lenses then spend your money to go see an actual M.D., an Ophthalmologist. Even Proper Family Eyecare won't refute this, as after they took my $155 and failed to treat me properly they simply referred me to an Ophthalmologist so I could get proper treatment. #LessonLearned

It's a great neighborhood, family-own optometrist that was recommended by our local school PTO…read more The communication leading up to the appointment wasn't excessive (texts, emails, and phone calls), and just enough to be told that I had successfully booked an appointment, and that my appointment was coming up. I walked into my appointment, and was greeted immediately and walked back to the room for the initial examination. It was quick! I then saw the doctor, who was a cool, bearded gentleman that spoke calmly, clearly, and answered all my questions. He even recommended products that he uses by pulling them up on the internet using a large screen for me to see. Eye examines are annual, maybe bi-annual appointments for me, but if I had the opportunity to go often, I would! My entire appointment, including checking out frames took 40 minutes from the time I walked in the door.

New review: Lone Star Vision: Celina…read more Brought my daughter in for an eye exam today to the new Lone star vision and was pleasantly surprised at how beautiful and efficient it is! I don't believe it's been open for very long, it's right off of Preston Rd in Celina. The offices are beautifully designed, I loved all of the thoughtful pieces throughout, definitely thumbs up for the coffee bar! The staff was friendly and accommodating, the doctor took his time to explain the pictures of the eye to my daughter, which was fascinating! They got us in and out pretty quickly and did an amazing job. I think my daughter was really happy with her eyeglass selection. She hasn't had glasses for several years and is looking forward to them, especially for driving. We opted to add in the blue light filter to help with screen time effects on the eyes. Highly recommend, if you are needing assistance with vision, be sure to check out Lone star vision!

My visit was great. They used eyedrops that lasted about…read more30min. Not the ones nearly incapacitate me 4-5hr after saying it'll only be 30-45min. I've been scared since April over a static floater. I visited a large clinic off the tollway & was told come asap since at times indicates retinal damage .... But no cause found. Just come back in 30 days. Went from emergent to ok bye lol. This is where LSV was different. They go over your scans with you. Explain & answer all questions. Point & click to show you. Make sure you understand. You're not rushed. They give time to process info. They make recommendations on what might help & keep you comfy. These things make a huge difference.

The staff and OD were okay. Just don't buy their cheap generic contact lenses because they tear…read moreafter a few weeks. Really...

We had a terrible experience there today when my daughter was running late and you guys refused to…read moresee her after she sat in traffic for an hour. You guys refused to give her her RX by phone and made her make an appointment then refused to accommodate her even though we are longtime customers. You lost our entire family business for good today.

I have had a few issues in the past . The service is inconsistent..I went in and stated my Medicare…read moreinsurance...they were not helpful and wanted to only upsell me...well went online...and ordered glasses single vision for all covered under my Medicare insurance....in the -ast depending on who waits on you. Same issues. Always the hustle...

Came in to get my glasses fix and Jillian made sure I was taking care of and the customer service…read morehere is awe keep up the good work

The experience was amazing from beginning to end! The appointment was easy to book and there was no…read morelong lengthy paperwork to fill out. The exam, lenses, and frames were very affordable, and you can tell everyone genuinely cared to help because every smile was genuine. I also didn't feel pressured to purchase a particular style and ended up buying two! I will definitely be back in the future. Shout out to Kris for helping me pick some cute frames! - the gay guy with the Kirby hat

Thoughtful and friendly- skilled doctors. I'm was a long time customer before they movedread more

I've been a patient since 2015. It was always an easy experience each year up until last year. The…read moreone provider wanted to refer me to another doctor but never told me who it was or had them call me. I see doctor Gaddis this year for an issue and while I am in the waiting room, her front office was rude and made humiliating jokes at my expense. I go in to see Dr Gaddis and she acted like I was wasting her time and rushed me out. Today I call to obtain all my records and they made no attempt to find out why I was leaving or made an attempt to keep me as a patient. After 11 years of being a patient, I expected better.

I am a long time patient of Dr. Kryder . I am in my 60's and have worn glasses or contacts since…read moreage 10. I have had countless exams . Dr. Kryder is hands down the best . He has top equipment and explains everything throughly . During a stretch of 2 years of virtual meetings, I develop dry eye . He diagnosed the cause , put me on a regimen to fix it , and it resolved . The ladies in the frame shop are fabulous. I think everyone of them have waited on me . They are outstanding. Don't hesitate one second to go!