Friendly, great price, fast work! Had a large tree in my front yard for years. Fought fungus in it, but was loosing the battle and hat them cut it down. read more

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DO NOT HIRE Marco or White Valley Tree Service - Dishonest and Unreliable I hired Marco and White Valley Tree Service through OfferUp to remove two trees including the stumps and roots. While they showed up on time, they only removed the trees and left the stumps and roots behind with no explanation. When I contacted Marco, he assured me they would return the following day with the right equipment to finish the job. Instead, they showed up at my neighbor's house doing unrelated tree trimming work, blatantly ignoring the commitment they made to me. To make matters worse, I later discovered that they posted the stumps on OfferUp for someone else to come pick up--rather than removing them properly as they were paid to do. The roots were completely untouched. Marco promised me again that he would be back that weekend (a full week after the initial job) to finally remove everything. Unsurprisingly, he never showed up, never followed up, and has completely stopped responding to calls, texts, or messages. He accepted full payment up front for a job he did not complete and clearly had no intention of finishing. His behavior was deceitful, unprofessional, and irresponsible. If you're considering using this service, be warned: Marco does not honor his word, will take your money, and disappear. Do NOT pay him up front. Proceed with extreme caution--or better yet, save yourself the frustration and hire a reputable, licensed tree service instead. read more

I hired Marco a year ago and was very pleased with his work, so I hired him again this year and was impressed again. He came out to the house and helped assess my issues with cutting back a tree, such as how far and how much to thin it. Same with the Manzanita hedge that was too tall. Marco listened and did the work just as we had discussed. His quotes are very fair, and his work is impeccable. The crew was respectful, worked hard all day, and cleaned up every leaf and twig. I'm doing some painting, and painting supplies were in the backyard. The crew carefully covered them up with a tarp. I can't recommend Marco enough! He is an honest businessman who left my yard looking great. Highly recommend. read more

Marco is the man! I cannot say it enough. I work for a local, well-known non-profit organization and Marco and his team were called on to transform the front of our property for the annual fundraiser the organization holds and they did such a beautiful and an amazing job. The entire landscape went from looking half-dead to looking fresh, vibrant, and welcoming. Marco was hands-on every step of the way and even visited the local nursery with me to hand-pick the plants that would go best with our existing landscaping. I cannot recommend White Valley enough! Please consider them for your upcoming tree trimming project because they will go above and beyond your expectations! Thank you, Marco and team! Wishing you all continued success always! read more

I keep having Marco push back more and more of our backyard canyon "jungle". Remember, Marco gets busy so the best thing is to just take a photo of what you want a quote for and he'll be over there to take a look. You don't even need to be there. Or, if you are and he doesn't show up at a certain time, just call him. Sometimes people add on more trimming services while at a previous appointment so that messes up his schedule. But, I just text him these days and take photos of what I want and he gets back with me when he can and I get great service and pricing. This time, I needed a pretty huge clear out and trimming. read more

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This is gonna be short and to the point, because HEY, that's hopefully what one is looking when they call a tree service. I reached out White Valley Tree Service on Saturday afternoon, Marco responded to my request for a quote in under 30min. To be truthful, because it was a Saturday, late afternoon I wasn't expecting a call back until Monday. He not only gave me a very good quote but told me he could take care of the job the very next day; Sunday morning. How is that for service. I was requesting the complete removal of what had become an out of control bougainvillea. Marcos' crew mate arrived Sunday morning at 8am. Those two guys had their respective assignments down to a science; they were in-n-out in under 3 hours. They ran the debris through the woodchipper; swept up perimeter debris -- they left no mess. Methodical, yet meticulous. You can't go wrong with these guys. read more

White Valley Tree Services - Before and after - Tree Services Near Me - pasadena , California

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2nd time I've hired Marco and his crew. Unlike the previous task, this time around my task was far more complex. My home is located in a horseshoe shaped hillside enclave up in the hills of Los Angeles. In order to remove multiple, long standing trees, shrubs, brush, grass, and weeds it was necessary that i obtain the permission of my neighbor located at the bottom of my sloped hillside. When I shared my good fortune of getting my neighbor's permission to use her driveway my neighbor opted to join me in my brush removal project. Despite the complexity of having to coordinate brush removal with my neighbor while off loading debris down my hillside to an neighbor's driveway White Valley performed professionally, diligently and efficiently all while making certain not to harm my down hill neighbor's property. As I stated after my 1st hiring, I shall state again. I will definitely hire White Valley Tree Services again! And if you need any landscape /tree service I strongly advise you to give them a try, you'll be glad you did. read more

White Valley Tree Services - My sloped backyard with wild tree cluster at the bottom of my property - Tree Services Near Me - pasadena , California

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Funny how the owner replied here on Yelp and not my text. And I didn't know there was a machinery broke down that day until I see this yelp message. read more

White Valley Tree Services - Tree Services Near Me - pasadena , California

Marco did a great job! It was the first time I used Marco's services, but definitely in the future I will hire him. Fast and clean.

Marco and his team are reliable. Their price and the service are good as well. This was the fifth time I used their professional services. Highly recommended to all my friends. read more

This trimming company has been the best one! Not only were they in time,the quote was not modified. Further, they hauled all the brush and left my back yard clean. They were amazing and with wealth of information. I found out that previous tree trimmer did not cut the ivy from the base, which is why it came back. The gentleman explained the maintenance/prevention of the ivy infestation. Bottom line, I received the best quote, as well as the best tree trimming/ivy removal. read more

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I messaged Marco about a quote regarding my tree, I sent him pictures but he soon stopped by to have an accurate quote. He told me they would be here at 8:30 and they were on time. It took them 2 days to remove an entire 50-60 feet high tree and trimming my other tree. Price was very doable, the other companies were charging me outrageous prices. I'm glad they recommend us to them and it was a pleasure having business with them. read more

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I had a good impression with this company last year, so I asked them to trim the palm trees again this year, but the service was completely different with last year. They did the unprofessional job. They hadn't bring away all trash. They even tried to place these trash & debri in my recycle bin, but I stopped them. I asked them to use ladder but they still climbed up with the metal sticks into my palm tree and make a lot of small holes. The most important is that the palm trees that they trimmed weren't as clean as last time. I messages them about my it, they said would come to take the debri and correct the issue, but they never show up and didn't reply my message again. I am not recommended this company. This is also my first time leave the negative reviews in Yelp read more

White Valley Tree Services - They said they will come to correct the issue but they never show up. I message them again and they have never reply - Tree Services Near Me - pasadena , California

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very nice folks and did an amazing job trimming our trees. they went above and beyond our expectations. highly recommend these guys

They were great and responded quickly. Really happy for the quick response and quote. Their pricing was great as well as their work. I use them my neighbors use them I we're both really happy with them. Easy to communicate with and would use them again. read more

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Marco the owner of the company was very helpful. The company gave me a good rate and did a great job during a busy season. I appreciate him and his teams hard work in trimming our huge jacaranda tree which needs to get trimmed often. They also cut down trees in case you need that service as well. I would definitely recommend them. read more

Marco came out on short notice to help remove a couple of trees for me, his prices were very reasonable when I need more work done I will be contacting him again I would recommend him read more

White Valley Tree Services - Before and after trees were removed - Tree Services Near Me - pasadena , California

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This is my tried and true tree service company, never disappoints. You will not find a better deal. Pleasure to work with the whole family.

They're professional & friendly reasonable Chris Lopez he's very nice guy I would recommend them to everyone read more

Fast response from Marco he gave me a fair estimate They did a great job cutting our trees back 6' from roofline so insurance doesn't cancel us. The guys worked hard were polite and did a good job on cleanup. This is the 2nd time I've used white valley and will use them again. read more

Marco's team did a great job on our overgrown avocado tree. The had the entire job including clean-up in less than 2 hours. Will be using them again for our other tree. read more

White Valley Tree Services - Our overgrown Avocado tree got some much-needed love. - Tree Services Near Me - pasadena , California

White Valley Tree Service has completed three major tree trimming projects for me in two different locations. They worked around parking logistics at a commercial building with no disruption The work was professionally done, with the trees looking sculpted when finished, (rather than looking like a bad haircut.) They were on schedule, cleaned up each day before leaving, very knowledgeable , fairly priced, with very satisfactory results! I will definitely use Marco and White Valley Tree Service again. (6 stars) read more

Fast responses, competitive prices, and works quickly. Recommend to anyone looking for tree services.

They did a great job in just a few hours. I highly recommend them. We had a lot of overgrown trees and plants and make swift work of them. They also cleaned up what they did, as well as what I already had to make my yard look great. Out of all of the quotes I got, they were the best priced and after seeing their work I would absolutely use them again. I posted before/after pictures. read more

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A tree fell over in my back yard so I requested quotes from tree service companies on Yelp. Marco from White Valley Tree Services reached out and asked for photos, which I sent. I was quoted a price that was similar to what other companies gave and it was a simple enough job (update: in their response below, they say they charged me $200. He quoted me $225 and that's what I paid the workers, so clearly they do not even remember the information they give customers even though it's saved in text messages). The tree had already fallen over with the roots out of the ground. Marco told me that they'd have someone over the next morning. That's where multiple issues came up: 1. He said people would be arriving at 8-8:30am and they didn't show up until hours later. Not that huge of an issue on its own. 2. He said that they'd also trim the tree right next to it that had been affected at no additional cost. The 2 workers did not. 3. The workers left behind roots/branches from the tree. 4. I asked the workers how payment should be handled and if they could give me a written receipt, which they said they couldn't. I'd have to text Marco to get one and if I didn't pay then and there, there'd be an additional fee. So I paid cash and texted for a receipt. No response, so a couple of days later I texted again. Finally a few days after I received a message saying that he'd send it to me. It's been two days since that and still nothing. They obviously don't care about customers once they receive their money. There are basic communication issues that any company should be able to take care of within minutes. I run a business of my own and have never had customer have to ask for something as simple as a receipt three separate times and still not deliver. Did they do the basic job of removing the tree? Sure. Did they do it well, on time, and with basic services that you'd expect from any company out there? No. read more

We had good service from White Valley in trimming our 8 overgrown avocado trees. The manager Marco came on time for the estimate, and got us a competitive price. The crew worked the next two days to get the job done, and left after cleaning up nicely. Would be a return customer in the future. read more

I reached out (via Yelp) for a quote to prune our one year old Palo Verde. Marco replied right away and provided a quote after I sent some photos His dad (and business partner) was very friendly and took his time hand trimming our tree. He even pruned our Mexican Lavender, which was not part of the job. They have reasonable prices and take pride in their craft. read more

White Valley Tree Services - Our one-year old palo verde AFTER pruning. - Tree Services Near Me - pasadena , California

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I found white valley in yelp, they respond within 10 mins and request a pic, I send pic through text message and got back a quote instantly, that's how easy the process of the quoting! I originally just plan to have them clean the tree stumps, they are just doing the work perfectly and get them all out, even help me to clean small one for free. More than that, they give us suggestion, and we eventually ask them to remove two big giant palm trees which is always a headache to me, they did this project like magic, very professional, including trimming, cutting, trashing and clean the stump! I am eventually asking them to do more trimming and landscaping work as well, they just do the work so well with very reasonable pricing, I highly recommend it, I will I can give them more than 5 stars! read more

White Valley Tree gets five stars! I was looking for a reliable company to trim my ficus trees. Marco was prompt with an estimate and schedule with availability. His team arrived on site the following week and got the job done in a timely manner. His price was reasonable and honest. The team was professional and did a great job. Highly recommended and no run around, unlike a lot of these other landscape companies. I plan to continue using them moving forward. read more

I received a quote from Marco on 4/28 of $250. Life happens, and I wasn't able to call him back until 6/25. He confirmed the original quote but couldn't come out on Saturday, and Sunday was going to cost an additional $50. I agreed to Friday morning between 8-8:30, my husband changed his work schedule to accommodate. They showed up late (8:50) with no call. Yes, they did an amazing job and it was fast! However, when it came time to pay, my husband asked "how much?" the workers called Marco and was told $350. Thankfully I had it documented and we only paid the agreed amount. Then because my husband paid cash he was told "we don't have receipts". Again, they did a great job, just a bit unprofessional for my taste. If you use them just make sure you save all conversations (text or on yelp). Just wanted to add to their unprofessionalism: Shortly after I wrote this review, they called my husband to ask about the service and apologize and sent us both an invoice. Next time do it before you get a negative review. (minus one more star) read more

Marco and his team did a great job trimming and shaping my horribly overgrown hedges as well as removing ficus/ivy from retaining walls, trimming back a few trees and hauling some yard waste that had accumulated in the side yard. He was very communicative and did a big job for a very reasonable price. Marco came to my house and gave me an estimate on Sunday and was able to do the work the next day. I am very happy with the work they did and will be using them again for maintenance (will not let those hedges get out of hand again now that I have a reliable crew to handle them). read more

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Marco and his team were very responsive and were able to quickly remove a broken tree branch that was covering my garage door. I highly recommend reaching out to the White Valley Tree Services team. read more

White Valley Tree Services - Tree Services Near Me - pasadena , California

I hired Marco after getting a referral from a building nearby. He came out the same day, took notes of what needed to be done and upon following up provided me with a quote. His price was reasonable for work that needed to be done on all our trees. We have a condo building, with tons of trees. They were careful not to damage anything, courteous, professional and showed up when they were supposed to. They even cut the trees on premises. I highly recommend white valley and Marco! read more

White Valley Tree Services - White Valley Tree Services cutting a dead tree - Tree Services Near Me - pasadena , California

Had a good first impression with this company. I contacted them for repeat services and we had back and forth with a set date, but they were a no show and ghosted. They messaged back and tried to reschedule for the following week, but I highly doubt they will show up. I will be scheduling with another company. Highly unreliable. read more

We are repeat customers and that is for good reason. Marco is easy to work with and he runs a very efficient operation. I am impressed with his quick communication, speed to quote and schedule, fair pricing, and quality of work. This is our go to service for anything tree/shurb related. Highly recommended! read more

We hired them to trim an avocado tree and remove a separate smaller tree. The showed up on time and worked efficiently. Their estimate was the most reasonable out of all the estimates we got. They are insured, so that gives you peace of mind. I already recommended them to a few friends, and I probably will use them again once this avocado tree gets out of control again. The contact we spoke to was Marco. He always responded timely and was a pleasure to work with. The three guys that showed up were friendly and accommodating. read more

White Valley Tree Services - Before trimming - Tree Services Near Me - pasadena , California

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I got the quote by sending the picture of my tree. They were on time and did a good job within 2 hours. I am very happy with the service. read more

White Valley Tree Services - Before - Tree Services Near Me - pasadena , California

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White Valley was quick to respond and gave me an estimate via Yelp. They kept their appointed time and showed up for the job right on time. they finished the job in the estimated time and cleaned up after. I liked how the tree turned out. read more

White Valley Tree Services - before trimming - Tree Services Near Me - pasadena , California

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Updated review: 5 Stars! Marco called me later in the afternoon explained what happened that caused the delay. I completely understand that life happens. He promised to come by the next day to rectify the issue. Job was completed faster than expected. He was able to get a huge tree stump out in no time. Friendly, fast, efficient service. Really friendly and upstanding guy. Highly Recommended! read more

Had several trees trimmed recently. Very impressed with their professionalism. They did a great job at a reasonable price, cheapest quote I've gotten at the time through Yelp's service request. See my before and after photos. After the job is done, my backyard looks bigger, clean, and inviting. read more

White Valley Tree Services - Tree Services Near Me - pasadena , California

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