Dr. Thomas had read my previously-sent Medical Vita thoroughly before my first office visit and…read moreasked specific questions about my cancer history, side effects and ailments. She was friendly, professional, and human as were the people on her staff. The human part is what is important to me - a doctor who treats patients as opposed to a doctor who treats diseases.

My grandmother has advance Alzheimer's and became a patient of Dr. Thomas this summer. Donna from…read morethe front desk is a life saver, so helpful and always remembers us on the phone and when we come in, super nice! We have had to call Dr. Thomas over the weekend due to a problem with the pharmacy and not only did she address the problem in minutes but had the issue resolved just as fast. I love her!!! This office is a gem!! I also can call and get same day appointments, they are so accommodating

As a young woman of color that has had experience with a number of health professionals, I have…read morenever seen a professional of Dr.Abid's caliber. I have had many health professionals try to convince me that what i feel is not correct but not Dr.Abid, she truly listens and takes everything i say into consideration. I always feel heard by her- which is hard to find in a doctor especially as a woman of color in the health care system. She truly cares not only for my physical & mental health but cares about how i truly am feeling. Dr. Abid truly cares and shows that by remembering her patients and giving not only medical advice but life advice. The office staff is also always so friendly, accommodating and helpful in scheduling and ensuring to send prescriptions in a timely manner

I have been having issues with this doctors office but today was the last straw…read more Please do not go here, good doctor but definitely did not have a good experience, the doctor gave me a higher dosage on my blood pressure medication, I had an appointment today just to find out i owe for previous appointments that I thought were free bc no one ever said anything, so instead of a payment plan for the patient that has been going to her for over a year, bc I am not able to pay the entire balance today, I am unable to see the doctor to change my BP medicine, also did not know my appointment today was going to cost as well....the ladies at the front desk have horrible customer service, lack of empathy, no conflict resolution skills. I have called to the doctors office a few times to ask a question, they never give a call back when you need something but did give me a call back today to say I owe for previous appointments..I also have called the doctors office weeks ago and no one never mentioned I owed anything..also I never received a bill from them. This doctors office care more about being paid then there patients.

Dr Koney has been my GP for 15+ years. I came in pre-hypertensive and told her I would prefer to…read moremanage it through lifestyle changes instead of taking medication for the rest of my life. She listened and worked with me to lower my levels without any drugs, using her extensive knowledge of non-RX solutions. She's also been great when I needed treatment for sports injuries or the occasional flu, where I was happy to get a prescription to get back to work as soon as possible. Whether for immediate care or long-term health goals, Dr Koney has been a guide and a co-champion for getting and staying healthy. I highly recommend her to anyone who wants to live a long, healthy life.

I will never ever forget this doctor. I went to see her for what an ear infection but she sent me…read morehome on a B.R.A.T. Diet and absolutely NO medication. I ended up in the hospital barley 2 days later with double inner ear infections with pain and pressure in my head so incredibly bad that I would rather give birth 100 times than go through that ever again. I had vertigo also! It was horrific! I had to take these little blue pills for the vertigo that made me tired and gave me scary nightmares and I had to miss a lot of work to recover from this, couldn't drive myself to the hospital. She was a complete space cadet and caused me a lot of suffering. She's lucky I didn't sue the crap out of her.

I have 13 specialists in the Dallas area, and ONLY ONE PCP and that is Dr Robert Duhaney! I've been…read morewith Dr Duhaney for about 10 years now. I've followed him everywhere! At this point I feel like he's part of my family. That's how top notch his bedside manner is. He genuinely cares about his patients. He's very knowledgeable and quick on his feet to outsource/refer you to the specialists or services you need. Dr. Duhaney is a post modern doctor(not stagnant in his practice). When inquiring, He is always up to date on the newest and upcoming studies, recalls, and medications. Most of all, he knows my other doctors (they love him too) and doesn't mind communicating with them to ensure I'm receiving the best care. Dr. Duhaney is a 5 star physician! He's in a class all by himself. P.S. my 5 year old absolutely adores him too!

Delighted to see Dr Duhaney has returned to Dallas and begun his own practice at Presbyterian…read moreHospital on Walnut Hill -- Building 3 (parking adjacent). Already kind, his Johns Hopkins residency really shows. And it says something to know long-standing patients have followed him!

**My username is an alias, for privacy reasons. I'm a legitimate patient**…read more Dr. Alvarez or her practice or both are either incompetent, insane, or badly run. I was recommended to Dr. Alvarez by a friend who is a patient of hers. My PCP sent over the referral. I was not allowed to make an appointment with Dr. Alvarez when I called them. First, I was told there had to be a "transfer of care" because I previously saw a doctor in their group (GI Alliance) two years ago. They said that the transfer was pending, a mere formality, and that I should hear back later that day. No one ever called me back so today, I drove over to their office. I spoke with the Office Manager, who flat out said Dr. Alvarez had looked over my chart and is refusing to see me. NO REASON WAS GIVEN. Huh?? That is a first for me. I've never been denied to see a doctor for non-insurance reasons. My PCP's office then called over to them and was again told about the "transfer of care". That's not what the Office Manager had stressed to me. Seems no one has any clue what's going on here and I still have no real idea why Dr. Alvarez is refusing to see me. I urge anyone wanting a referral for her to exercise caution...and consider looking elsewhere. Clearly, there is a lack of transparency here and no real evidence of a doctor who really cares...certainly not about future patients or their health.

From the owner: Ever since I was young I had a love for science and the human body and I wanted to apply this…read morepassion to help people on a personal level. Becoming a doctor granted me the art of being able to connect with people while treating their disease and/or ailments. In conclusion, patient's concerns and preferences are always a priority in my mind on forming treatment plans and I feel this is an important part to maintaining the patient-to- physician relationship and key to treating disease.

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

They used to be a great practice, catering to infectious diseases and primary care. Once they…read morebecame Prism, they lost several of their original doctors, lost the support staff, it went to total crap. The new patient portal is a joke. You cannot get anyone to return a phone call unless you threaten to sue. The new staff couldn't even figure out how to accept a payment. It's a joke of a practice, and I don't trust their quality of care. Such a shame it went from 5 stars to 1 in only a year.

My client has been a patient of this doctor for many years and has always valued the medical care…read moreprovided. However, the experience at the front desk during the most recent visit was very disappointing. The interaction with the reception staff -- including one staff member who appeared to be named Jeany (or a similar name) -- felt dismissive and unprofessional. Both the English-speaking and Spanish-speaking receptionists handled the situation in a manner that came across as lacking patience and compassion. This was particularly concerning because the patient is an older adult who needed some guidance with the administrative process. Healthcare environments should ensure that all patients, especially seniors, are treated with dignity, patience, and respect. It is my sincere hope that the doctor or clinic management becomes aware of this concern and reviews how patients are treated at the front desk, so that future patients receive the support and professionalism they deserve.

I am giving two stars because I like the actual doctors, but they are so hard to reach when you're…read morenot in the office. I'm on day 4 of requesting a refill with no response. Day 1, I requested the refill in person. Days 2, 3 and 4, over the phone and via email. Radio silence. If you need meds promptly, do not go to this office.

Excellent doctor. I've been a patient of Dr Lee for more than eight years. He's fantastic! I…read moreabsolutely trust him with my medical care.

I've been going to see Dr. Lee for a long long while now, 8 years at least. Dr Lee is very…read moreprofessional and very knowledgeable when it comes to medical terms, answer all the questions you might have, and make me understand further how today medicines work and its procedure. He's friendly too. Give him a try, you'll be taken a good care of, just like family.

I.LOVE.DR.WILEY…read more This was my first time to see Dr. Wiley and I was blown away by her attention to detail and her concern for me. I came in for a normal check-up and she kept asking if there was anything else I needed while I was there. She is so knowledgeable and makes you feel very comfortable. Also, the entire staff is super helpful. They refilled all of my prescriptions before my visit was over. I will definitely recommend Dr. Wiley and her office to anyone who is in need of a primary care physician.

Dr. Wiley is totally awesome. I definitely feel like she really cares about me and my health…read more Her staff is just as friendly and cordial. As apprehensive as I've ever been about going to the doctor as a dude, I actually look forward to these visits. She's just that cool. I couldn't imagine having a more caring and responsive primary physician, even if I have to go get yet another cholesterol screening.